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customer success manager jobs near ismaning

Team Leader Customer Project Manager (m/f/d)

Giesecke+Devrient -
München

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Details zur Stelle

Festanstellung | Vollzeit

Leistungen

Homeoffice-Möglichkeit
Flexible Arbeitszeiten

Qualifikationen

Management-Erfahrung
Maschinenbau
Projektmanagement
Führungserfahrung
Verhandlungsgeschick

Vollständige Stellenbeschreibung

G+D makes the lives of billions of people around the world more secure. We create trust in the digital age with integrated security technologies in three business areas: Digital Security, Financial Platforms and Currency Technology. We have been a reliable partner for our customers for over 170 years with our innovative solutions for SecurityTech! We are an international technology group and traditional family business with over 14,000 employees in 40 countries. Creating Confidence is our path to success. Trust is the basis of our co-operation within G+D.

The whole world trusts us when it comes to physical or digital currencies. We increase the security and efficiency of the cash cycle in collaboration with central banks and the entire currency industry. As the market leader in advanced currency management, would you like to join us in shaping the future of payments?

Join Us as Team Leader Customer Project Manager (m/f/d)For our Processing Solutions division, we are seeking an experienced functional Team Leader responsible for leading a team of customer project managers in Printworks-, Commercial- and Central Bank projects. This role ensures successful technical calculations in the offer phase and project execution with high customer satisfaction and alignment with organizational goals.

Your Responsibilities:

Professional functional leadership of the customer project management team as an additional task to own operational activities.
Ensuring smooth and timely execution of running opportunities and projects
Foster a collaborative, accountable, and customer-centric team culture.
Support team members in skill development and issue resolution.
Monitor project performance and intervene proactively to mitigate risks and resolve escalations.
Collaborate with Sales, Supply chain, Logistics, Product management and Support teams to ensure seamless execution.
Responsibility for the correct implementation of collective, legal, and company regulations and/ or tools
Full responsibility for managing own opportunities and projects in the area of banknote processing solutions for our international clients
Continuous improvement of processes through standardization, harmonization, as well as the use of automation and digitization by optimizing existing or introducing new systems and tools
Continuous improvement of comprehensive customer solutions with technical concepts that complement our internal portfolio (e.g., cutting and packaging systems)
Collaboration with specialists on specifications, system layouts, drawings, process flows, and concept development

Preparation of cost calculations for the overall concept and necessary documentation, including risk analyses, EU conformity, etc.
Technical leadership of international project teams as the central point of contact for all project stakeholders
Interface and conflict management between internal departments, suppliers, and customers
Proactive communication and reporting at all internal levels and within the customer organization to ensure project success, including “lessons learned”
Coordination of training sessions, field tests, factory acceptance tests, installation, commissioning and site acceptance tests

Your Profile:

Completed technical university degree (e.g., mechanical engineering, electrical engineering, computer science, industrial engineering) or a comparable qualification
5+ years of project management experience in customer-facing environments.
2+ years of experience leading or mentoring project teams.
Strong leadership and people management skills.
Strong problem-solving and decision-making skills.
Extensive international experience in project management of system projects
Quick comprehension and ability to recognize complex interrelationships to implement customer requirements
High intercultural competence and experience in leading international teams
Solid understanding of commercial contexts, strong customer orientation, and excellent communication and negotiation skills
Independent and structured working style, strong assertiveness, and motivation to develop new solutions
Confident use of project management tools and SAP System
Good command of German and excellent English skills, both written and spoken; additional languages such as Spanish or French are a plus
Enjoyment of regular international project assignments, including willingness to travel (approx. 30%)

Your Benefits:

Flexible working hours between 6 a.m. and 10 p.m., with the option to work remotely or on-site – and even occasionally on a Saturday instead of a weekday
Regular, mutual, and appreciative feedback to support your personal development – and we learn from you too
Performance-based compensation and employer-funded company pension plan
A strong work-life balance, attractive family benefits, and a diverse company health management program

Strong leadership growth potential mid/long-term

A look behind the scenes

Contact

Hannah Distler

[email protected]

Job offer

Job Details

Job Title
Team Leader Customer Project Manager (m/f/d)

Business Sector
G+D Currency Technology GmbH
Prinzregentenstrasse 161
81677 Munich

Requisition ID
27188
Location
- Munich, DE
Career level
Experienced and Graduates

Job Type
Fulltime, Permanent
Contact
Hannah Distler
[email protected]

We are an equal opportunity employer! We promote diversity in all its forms and create an inclusive work environment, free from prejudice, discrimination and harassment, in which all employees feel a sense of belonging. We warmly welcome all applications regardless of gender, age, race or ethnic origin, social and cultural background, religion, disability and sexual orientation.

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