20 beste Stellen als customer service english in nürnberg, by – aktuell auf Personalsuche

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Commercial Renewals Specialist

Paessler GmbH
Nürnberg

Jetzt bewerben

Details zur Stelle

Leistungen

Flexible Arbeitszeiten

Qualifikationen

Vertrieb
Kundenberatung
Netzwerküberwachung
Zeitmanagement

Vollständige Stellenbeschreibung

About Paessler

Paessler builds monitoring software for systems that cannot fail.

Paessler is redefining how modern organizations monitor and manage their IT, OT, and cloud environments. Trusted by hundreds of thousands of users worldwide, our flagship product, PRTG, helps teams see clearly, act faster, and keep their most critical systems running—without complexity.

Some of the world’s largest and most respected organizations rely on Paessler in mission-critical industries including healthcare, manufacturing, energy, and defense-related environments. Our software is used where downtime is not an option and reliability truly matters.

Founded in Germany and operating globally, Paessler combines deep engineering heritage with a relentless focus on simplicity and customer impact. As we expand our reach worldwide with a growing focus on North America we continue to invest in our people, our platform, and our customers.

Today, we’re building the next chapter of our company: modernizing our platform, embracing AI-driven innovation, and expanding our presence in the mid-market and enterprise and expanding globally. Backed by private equity and growing at scale, Paessler is a place where talented people can have real ownership, move fast, and shape products trusted around the world.

YOUR TASKS

Support the renewal process by sending notifications, preparing quotes, and tracking responses
Communicate with customers via email and phone to confirm renewals and provide necessary information
Flag potential at-risk renewals to senior team members
Identify customer contact data and update CRM systems with renewal data and customer interactions
Provide support for the renewals team
Learn and adopt best practices for renewals and customer retention
Meet or exceed quarterly and annual renewal goals
Prepare activity and forecast reports as requested
Support escalations to successful outcomes for both customers and the company

YOUR PROFILE

1-3 years of experience working in inside sales, customer service, customer success, or renewals within a B2B software business.
Understand both direct and channel go-to-market sales and renewals
Strong interpersonal skills and experience building strong internal and external relationships
Excellent verbal and written communication, organizational and time management skills.
Ability to prioritize, multitask, and track multiple renewals efficiently.'
Self-motivated and a self-starter; work on your own as well as in a team
Experience and understanding of network monitoring or security, a plus
Fluent in English (both spoken and written)

FACTS FOR YOU

Many possibilities to further develop your individual skillset
Innovative and creative work environment with plenty of room for new ideas
A structured onboarding phase with experienced colleagues
Remote, flexible working hours and a familiy-friendly environment
Paessler is a fast-growing midsized company that has been in the market for 20 years. The company is focused on long-term goals and is currently comprised of 350 employees

INTERESTED?

Your contact person for this great jobs is:

Lauren Donnelly

[email protected]

And at the end, a very important note:

For us, diversity is more than just a word — it's a commitment. Our job posts are geared towards all people, regardless of their gender, sexual orientation, background, faith, or physical abilities. We value diversity and strive to create a work environment that prioritizes equal opportunities and inclusion. In line with this objective, please note that candidates with severe disabilities will be given preferential consideration over applicants with equal qualifications. At Paessler, we're determined to break down barriers and provide everyone with the chance to develop their full potential. Please feel free to let us know if you believe there are ways we can improve the wording of our jobs posts or our overall recruitment approach. Let's work together to create a more colorful and inclusive corporate culture!

Jetzt bewerben

Erweiterte Suche

customer service english Jobs in nürnberg, by

Commercial Renewals Specialist

Account Executive France (all genders)

Delivery Partner Manager (DPM), MEU Delivery Partner Management

Open Source Consultant (f/m/d)

Service Technician – Office

Manager CRM Europe

Manager Marketplace Trading E-Commerce Europe

Service Technician – Office

Insights Analyst

Improvement Expert and Lean Program Lead (f/m/d) – Global Customer Operations (GCO)

Open Source Support Engineer (f/m/d)

Quality Manager in Development Project (f/m/d) – Global Customer Operations (GCO)

Process Management Method and Tool Specialist (m/w/d)

Strategic Buyer EPC Germany (m/f/d)

Maintenance Planner (Facilities Administrator) - m/f/d

Global Project Buyer (f/m/d)

Strategic Analytics & Insight Client Business Partner

Application Instructor/HQ Supporter (f/m/d) for Molecular Imaging (MI)

Group Treasurer (m/w/d)

Customer Care Specialist for Mercedes-German Speakers (Relocation incl.)

Ich möchte aktuelle Job-E-Mails für Stellen als customer service english in nürnberg, by erhalten

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