20 beste Stellen als first level support in home office – aktuell auf Personalsuche

Customer Support & Success Specialist
OpenProject GmbH —Home Office
- Vollzeit
- Homeoffice
Direkt bewerben
Mitarbeiter im IT-Support (m/w/d) - 2nd Level
Samhammer AG —Home Office
- Vollzeit
- Homeoffice
- Englisch
- Erfahrung in der IT
- Homeoffice-Möglichkeit
Senior Global People Partner (f/m/d)
Plancraft GmbH —Home Office
- 65.000 € – 85.000 € pro Jahr
- Vollzeit
- Homeoffice
- Englisch
Regional Sales Director - Public- & Pharmaceutical Sector (Remote, DEU)
CrowdStrike —Home Office
- Vollzeit
- Homeoffice
- Vertrieb
Engineering Manager, Observability Dept | Germany | Remote
Grafana Labs —Home Office
- 109.709 € – 131.651 € pro Jahr
- Homeoffice
- Künstliche Intelligenz
Tech Teammitglied
KindSpace e.V. —Home Office
- Homeoffice
- Flexible Arbeitszeiten
Founder’s Associate/Operator - Gnosis App
Gnosis —Home Office
- Vollzeit
- Homeoffice
Direkt bewerben
Creator Program Coordinator
Gamesight —Home Office
- Vollzeit
- Homeoffice
- Projektmanagement
- Marketing
Associate Director, Healthcare Compliance - Germany
BeiGene —Home Office
- 98.400 € – 123.000 € pro Jahr
- Vollzeit
- Homeoffice
Enterprise Account Executive
SnapLogic —Home Office
- Vollzeit
- Homeoffice
- Vertrieb
- Bachelor
- Künstliche Intelligenz
Direkt bewerben
(Junior) Global Reseller Manager
OneFootball —Home Office
- Vollzeit
- Homeoffice
- Vertrieb
- Salesforce
- Microsoft Office
Direkt bewerben
13 Tage
Customer Operations Specialist
Lyfegen —Home Office
- Vollzeit
- Homeoffice
- Englisch
- Analysefähigkeit
- Projektmanagement
Direkt bewerben
Senior Enterprise Account Executive
Insight Software —Home Office
- 205.000 € – 257.000 € pro Jahr
- Vollzeit
- Homeoffice
- Bachelor
14 Tage
Senior Game Designer
CrazyLabs —Home Office
- Homeoffice
- Mechanikkenntnisse
Direkt bewerben
Staff Security Researcher
GitHub, Inc. —Home Office
- 86.800 € – 161.200 € pro Jahr
- Vollzeit
- Homeoffice
- Doktorat
- Forschungserfahrung
- Master
Senior Account Executive
Nice —Home Office
- Homeoffice
- Vertrieb
Notfallsanitäter, Specialist Paramedic, Germany
Remote Medical Inc. —Home Office
- Homeoffice
Direkt bewerben
Account Development Representative
Perforce —Home Office
- Vollzeit
- Hybrides Arbeiten
- Vertrieb
- Bachelor
- Künstliche Intelligenz
Senior Solutions Engineer | Germany | Remote
Grafana Labs —Home Office
- 124.000 € – 147.800 € pro Jahr
- Homeoffice
- Vertrieb
1st-Level-Support (Apothekensoftware)
Mauve Mailorder Software GmbH —Home Office
- 30.000 € – 36.000 € pro Jahr
- Per E-Mail
- Homeoffice
- Pflege
- Windows
- Mit Reiseanteil
- Homeoffice-Möglichkeit
- Weiterbildungsprogramme
Direkt bewerben
8 Tage

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Customer Support & Success Specialist

OpenProject GmbH
Home Office

Direkt bewerben

Details zur Stelle

Vollzeit

Vollständige Stellenbeschreibung

About

We´re an Equal Opportunity employer. All decisions, such as hiring, promotion, etc., are made without bias. We welcome everyone, regardless of race, gender, background, or identity. Feel free to share your pronouns in your application (e.g. she/her, he/him, they/them).

Join us as a Customer Support & Success Specialist and help shape the future of open-source project management. At OpenProject, we believe that great project management software should be open, transparent, and accessible to everyone. As the leading open source project management platform, we empower teams worldwide to collaborate more efficiently and manage projects with full control and data sovereignty.

To support our growing community, we're looking for a passionate Customer Support & Success Specialist who loves working with people, building strong customer relationships, and ensuring our users have an exceptional experience with OpenProject while being tech-savvy. At OpenProject, we are proud to build the leading open-source project management platform that empowers teams to plan, track, and collaborate on projects in a secure and transparent way. Our mission is to enable organisations worldwide to achieve great things together while keeping their digital sovereignty and reducing their dependency on proprietary software.

Your mission

As a Customer Support & Success Specialist at OpenProject, you'll be the crucial first point of contact for our users, ensuring their success and satisfaction. You'll handle all customer queries, build strong relationships, and contribute to our thriving open-source community.

Be the trusted guide: Be the first point of contact for our users, expertly handling all customer queries via CRM and phone, covering everything from product features and technical issues to billing.
Ensure user satisfaction: Identify and tailor solutions to individual needs, ensure timely responses, and suggest best practices to help users get the most out of OpenProject.
Engage the community: Monitor and address community questions and requests, actively interacting with the OpenProject community primarily through forums and within the software itself.
Drive continuous improvement: Provide valuable feedback to our product, marketing, sales, and engineering teams based on customer interactions, collaborating closely with all teams to identify areas for improvement.

What you'll bring

You are proficient in German (native/professional level), as well as English (French is a plus).
Yof ou have 2+ years work experience, ideally within the customer support team in a tech company.
You have experience with support ticketing systems in a technical support or helpdesk role
You possess effective communication and active listening skills to deliver a best-in-class experience for existing and potential users.
You genuinely care about providing exceptional service to clients and users.
You're passionate about open-source software and want to be part of a mission-driven company that promotes transparency and collaboration.
You enjoy working in a remote-first team with a high degree of autonomy and flexibility.

About us

At OpenProject, we build open source project management software that helps teams plan, collaborate, and deliver work more effectively. We believe great software should empower people to organize work in a way that supports autonomy, accountability, and collaboration across boundaries.

Direkt bewerben

Erweiterte Suche

first level support Jobs in home office

Customer Support & Success Specialist

Mitarbeiter im IT-Support (m/w/d) - 2nd Level

Senior Global People Partner (f/m/d)

Regional Sales Director - Public- & Pharmaceutical Sector (Remote, DEU)

Engineering Manager, Observability Dept | Germany | Remote

Tech Teammitglied

Founder’s Associate/Operator - Gnosis App

Creator Program Coordinator

Associate Director, Healthcare Compliance - Germany

Enterprise Account Executive

(Junior) Global Reseller Manager

Customer Operations Specialist

Senior Enterprise Account Executive

Senior Game Designer

Staff Security Researcher

Senior Account Executive

Notfallsanitäter, Specialist Paramedic, Germany

Account Development Representative

Senior Solutions Engineer | Germany | Remote

1st-Level-Support (Apothekensoftware)

Ich möchte aktuelle Job-E-Mails für Stellen als first level support in home office erhalten

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