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customer success manager jobs near planegg, by

Channel Manager DE/AT - 12 months contract, Amazon Incentives

Amazon EU SARL (Germany Branch) - D70 -
München

Jetzt bewerben

Details zur Stelle

Vollzeit

Qualifikationen

Vertrieb
Beschaffung
Unternehmensentwicklung
Bachelor
Account Management
Marketing

Vollständige Stellenbeschreibung

DESCRIPTION

Please upload your CV in English so it can be assessed by the recruitment team.

This is a fixed-term contract for a duration of 12 months.

At Amazon Incentives we strive to support corporate customers across all sizes and industries in rewarding their employees and customers. By offering Amazon Gift Cards and other Amazon branded values, we provide businesses with convenient and effective incentive solutions that are desired by recipients, helping them in achieving their goals around customer acquisition, retention, employee satisfaction, and more.

Our team is seeking a customer obsessed and highly organized Channel Manager to grow our B2B business in Germany and Austria by developing relationships with our third-party distributors network. The candidate will be responsible for a significant share of total business in these locales, owning all aspects of the relationship with distributors, from negotiating contract terms to implementing co-marketing campaigns. This leader will unlock incremental opportunities, as well ensure long-term profitability for the channel. Internally, the candidate will represent customer needs to inform product development and process optimization to maximize account lifetime value, leading high impact business projects.

The ideal candidate will be experienced in account management and business development, negotiating and closing multi-million Euro deals with large corporate accounts. The role will also require strategic planning and the ability to influence senior stakeholders across functional areas, such as Legal, Product, Finance, Marketing, Operations, as well as other business units across Amazon.

Key job responsibilities

Creating and executing on a strategic plan to drive growth and profit optimization within third-party distribution channel.
Managing a substantial portfolio of existing accounts, seeking development opportunities and ensuring excellent support on daily business.
Planning and execution of co-branded marketing initiatives.
Analysis and reporting on accounts and channel performance to leadership.
Exploring market segment trends and collecting customer feedback to influence product/service development, working closely with stakeholders.
Collaborating and influencing internal stakeholders (Marketing, Operations, Product, Legal, and Finance).
Monitoring and auditing of downstream-distribution to ensure compliance with our policies, as well as financial guardrails.

A day in the life
The role revolves around the development of large B2B Gift Card distributors. As a Channel Manager, you will constantly seek opportunities to grow existing use cases with distributors, as well as explore net new distribution channels. You will manage client requests and work with partner teams to continually improve the client experience. You will conduct performance analysis to ensure profitability of your portfolio, negotiate renewal terms with clients and provide business reporting to inform sales strategy and product/process improvements.

About the team
Amazon Incentives enables businesses to improve employee motivation, increase customer loyalty or drive behavioral changes with Amazon Gift Cards and other Amazon branded values. The selection, convenience and flexibility of our products allow our corporate clients to incent their audience with a reward that is relevant and meaningful to them. We distribute our products world-wide to business customers either directly, or through third-party distributors.

BASIC QUALIFICATIONS

Bachelor's degree or equivalent, or experience in sales or marketing work (like e-commerce, retail technology, SaaS) or equivalent
Speak, write, and read fluently in German

PREFERRED QUALIFICATIONS

Knowledge of procurement and source to pay methods at small and medium businesses
Experience influencing at all levels within an organization, particularly at the executive level
Experience exceeding sales targets using a consultative, solutions-focused approach or equivalent

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

m/w/d

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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