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Pharmacy Support & Professional Advice (m/f/d)

ASPRIVA GmbH
Heidelberg

Jetzt bewerben

Details zur Stelle

vor 12 Tagen

Vollständige Stellenbeschreibung

Join the Mission. Share the Passion.

Not all of us spend our evenings reading studies instead of novels or our mornings exploring the latest research on nutrition and longevity. What unites us is the ambition behind ASPRIVA: to develop scientifically grounded products, take quality seriously without compromise, and never do something simply because it happens to be trending. If you enjoy taking responsibility, work in a structured way, and are interested in health, science and building an ambitious brand, we would like to hear from you.

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Good reasons for joining ASPRIVA
We have a clear mission
ASPRIVA is not a company where change is an end in itself. We work towards clear goals, with clearly defined responsibilities and high standards for the quality of our work.
Decisions should be transparent and understandable. Problems are addressed openly. Good arguments matter more than hierarchies or internal politics.
We work as a focused team, take responsibility for our respective areas and learn from things that do not go according to plan.
You can take on responsibility
We are looking for people who do more than simply complete tasks. We want people who understand why they are doing something and how their work contributes to the bigger picture.
At ASPRIVA, those who do great work should have the opportunity to take on additional responsibility and develop both professionally and personally.
We expect independence, while providing the support needed to take on new responsibilities with confidence.

How to apply
We value different perspectives
At ASPRIVA, people with different professional backgrounds and experiences work together.
What matters to us is not a particular career path, but whether you are good at what you do, take responsibility, work with care and are willing to engage with new topics.
HOW TO APPLY
If you are interested in one of our open positions, please upload your application documents via the application link provided.
We require at least:
✦ an up-to-date CV

✦ your earliest possible start date

✦ a short cover letter that shows us you have taken the time to understand ASPRIVA before applying. We are not interested in why you “would like to work in a dynamic company”. We want to see whether you understand what ASPRIVA stands for, how we approach scientific evidence, product development and quality, and what, in your view, sets us apart from much of the supplement market.
Once we have received your complete application, we will usually get back to you within three to four business days via the email address you provided.

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Pharmacy Support & Professional Advice (m/f/d)

ASPRIVA stands for uncompromising quality and scientifically grounded food supplements as part of a holistic approach to longevity.

Our products are based on carefully selected ingredients and scientifically grounded dosages. For us, science is not a marketing claim, but the foundation of our product development and communication.

THE ROLE

You are the central professional point of contact for our pharmacy partners, providing competent and reliable support for all questions relating to ASPRIVA, our products and their ingredients.

Our products require explanation and are scientifically positioned. Pharmacies therefore expect well founded, precise and transparent answers.

You should be able to explain our product formulations and ingredients confidently, respond to professional questions in a structured way and communicate more complex information clearly and understandably.

At the same time, you provide organisational support to our pharmacy partners and ensure that enquiries and orders are handled reliably.

YOUR RESPONSIBILITIES

Provide professional support to our pharmacy partners via email and telephone
Provide competent advice on ASPRIVA products, ingredients, dosages and product characteristics
Communicate scientific and product related information clearly and understandably
Reliably handle and coordinate enquiries from pharmacies
Respond to customer enquiries about our products and ingredients
Process orders and monitor ordering processes
Collaborate with our sales team to support and further develop our pharmacy partnerships
Provide pharmacies with product information as well as sales and information materials
Support sales related projects and events within the pharmacy channel

YOUR PROFILE

Completed training as a PTA or a comparable pharmaceutical or scientific qualification
Very good understanding of food supplements, ingredients and product related scientific concepts
Ability to communicate technically demanding information precisely and clearly
Confidence in professional discussions with pharmacists and other qualified healthcare professionals
Professional experience in the pharmacy or healthcare sector is an advantage
Interest in scientifically grounded food supplements and longevity
Excellent written and spoken German
Good written and spoken English
Friendly, professional and confident communication style
High degree of reliability, independence and attention to detail
Ability to clearly distinguish between evidence based statements and claims that are not sufficiently supported

HOW YOU WORK

You work carefully and reliably and understand that professional advice requires precision.

If you cannot confidently substantiate an answer, you research or clarify it rather than improvising.

You can explain scientific and product related information in a way that remains understandable for both pharmacists and end customers.

You communicate professionally, reliably and at eye level.

You understand that good support is not about providing the fastest possible response, but about providing an accurate and helpful one.

WHAT WE OFFER

The opportunity to help shape a scientifically positioned premium brand
Challenging and varied responsibilities
A high degree of autonomy and responsibility
Short decision making processes
Significant scope to shape your role within a small team
A centrally located workplace in Heidelberg, just a few minutes’ walk from the main railway station
Flexible working arrangements and opportunities for flexible work
Attractive, market competitive compensation

Jetzt bewerben

Erweiterte Suche

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Pharmacy Support & Professional Advice (m/f/d)

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Ich möchte aktuelle Job-E-Mails für Stellen als product in mannheim, bw erhalten

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