20 beste Stellen als specialist customer service in köln – aktuell auf Personalsuche

Loss Prevention Specialist
Amazon Fulfillment Germany GmbH —Köln
- Vollzeit
- Microsoft Word
- Microsoft Office
- Bachelor
Logistics Specialist II - Trade Compliance
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Lime (Connect & CRM) —Köln
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Customer Service Specialist (w/m/d)
SpotmyEnergy GmbH —Köln
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- Englisch
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Senior Customer Support Specialist (all genders)
AffiliCon GmbH —Köln
- Vollzeit
- Hybrides Arbeiten
- Kundenberatung
- Künstliche Intelligenz
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10 Std.
Marketing Manager B2B (m/w/d)
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Hospital Affairs Lead - Germany (West)
Rhythm Pharmaceuticals —Köln
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Customer Support Specialist, German (Weekend Shift)
Klaviyo —Köln
- 40.000 € – 60.000 € pro Jahr
- Wochenendarbeit möglich
- Englisch
- JavaScript
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Technical Service Specialist (m/f/d) - NL/DE
ACS Belgium BV —Köln
- Vollzeit
- Mit Reiseanteil
- Künstliche Intelligenz
Direkt bewerben
10 Tage
Manager Global International Freight and Global Export Control (m/f/d)
Mauser Packaging Solutions —Brühl
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E-Mail Marketing & Content Specialist (f/m/d)
Trusted Shops SE (DE) —Köln
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10 Tage
Regional Sales Manager / Regionaler Vertriebsmitarbeiter im Innendienst (m/w/d)
Jockel Brandschutztechnik-Service GmbH —Pulheim
- Microsoft Office
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Account Manager - Time Critical Cargo
Air Partner —Köln
- 53.000 € pro Jahr
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Customer Service Support Specialist (m/w/x) Hunting & Nature
ZEISS Group —Köln
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Quality Assurance Specialist
Sollers Consulting —Köln
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Customer Care Specialist - Serviceheld für Mobilität, Notruf & Schadenmanagement (m/w/d)
ROLAND Assistance GmbH —Köln
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Customer Care Specialist (m/w/d) mit Niederländischkenntnissen
ROLAND Assistance GmbH —Köln
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IT Team Coordinator - Service Desk
Tomra —Langenfeld
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ICT Support Analyst [Open to Tier 0, 1 & 2 applicants]
United Nations Development Programme (UNDP) —Bonn
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9 Tage

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Loss Prevention Specialist

Amazon Fulfillment Germany GmbH -
Köln

Jetzt bewerben

Details zur Stelle

Vollzeit

Qualifikationen

Microsoft Word
Logistik
Prozessverbesserung
Microsoft Office
Bachelor
Sicherheitsdienst
Produktion
Analytik
Strafverfolgung

Vollständige Stellenbeschreibung

DESCRIPTION

Our operations network, known for our speed, accuracy, and exceptional service, delivers millions of packages and smiles to Amazon customers every day. To keep our operations network secure and assure operational continuity, we are looking for a hands-on and detail-oriented professional who wants to join our team as Security and Loss Prevention (SLP) Specialist. In this key role, you will deliver security as a service to our operational sites across the end-to-end supply chain to protect our people and prevent loss.

Key job responsibilities

Support resilience of our business operations by contributing to emergency and crisis planning for sites within your area of responsibility
Contribute to the identification of vulnerabilities (e.g., loss, associate experience, process improvement) and define appropriate mitigating actions while ensuring compliance with legal and ethical standards
Serve as point of contact for and coordinate measures to manage risk with local management and external parties (e.g., law enforcement agencies and industry associations) on all security-related matters
Ensure compliance of your assigned sites with Amazon global security standards

A day in the life
As an SLP Specialist, you will join a team of Security and Loss Prevention professionals providing security as a service to business customers across multiple business units within a dedicated geographical area. You perform regular physical security audits and investigate policy violations, security-related incidents, and loss events.

During your investigations, you collect information by monitoring systems and tools, analysing data reports, and conducting interviews. Your findings help to identify vulnerabilities in our processes, for which you contribute to the development of mitigating measures.

You play a key role in maintaining the physical integrity of our sites by auditing and monitoring the health status of our systems and, jointly with subject matter experts and external suppliers, maintain their functionality. You interact on a daily basis with our external security service providers to ensure delivery of high-quality security services and a smooth customer experience.

You also act as point of contact for multiple internal and external departments (e.g., legal, HR, security service providers, local law enforcement) and subject matter expert in Security and Loss Prevention-related matters.

Finally, you deliver loss prevention-related education and awareness programs to other teams and liaise with various stakeholders on policy and procedure across all management levels.

About the team
Sitting within the Global Security Operations organisation, Security and Loss Prevention supports the accomplishment of Amazons business targets and the strengthening of our brand by effectively protecting against relevant threats and by managing security and loss prevention risks that could:

Put our associates and customers under jeopardy
Disrupt the continuity of our business operations
Inflict damage to our assets
Have adverse impact on our brand reputation

Working in partnership with our stakeholders, we secure the Amazon supply chain end-to-end and promote security during business conversations. We do this by preventing security and loss prevention-related risks and vulnerabilities as early as possible, intervening in unfolding incidents to minimize any negative impact as well as thoroughly investigating security-related incidents to identify and remove root causes, preventing reoccurrence.

BASIC QUALIFICATIONS

Experience in security services, asset protection, loss prevention, risk management, inventory management, investigations, supply chain, auditing, compliance, or similar
Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment
Speak, write, and read fluently in German
Experience in Business English skills, both verbal and written

PREFERRED QUALIFICATIONS

Bachelor's degree or equivalent in a related field
Experience with physical security best practices which includes the application of physical security systems, investigation techniques and management of contract security guards
Experience within a distribution center, logistics, or manufacturing environment
Experience working with data and analytics
Driver's license

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

m/w/d

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Jetzt bewerben

Erweiterte Suche

specialist customer service Jobs in köln

Loss Prevention Specialist

Logistics Specialist II - Trade Compliance

Customer Onboarding & Support Specialist (all genders)

Mitarbeiter im Großkundenvertrieb (m/w/d)

Customer Service Specialist (w/m/d)

Senior Customer Support Specialist (all genders)

Marketing Manager B2B (m/w/d)

Hospital Affairs Lead - Germany (West)

Customer Support Specialist, German (Weekend Shift)

Technical Service Specialist (m/f/d) - NL/DE

Manager Global International Freight and Global Export Control (m/f/d)

E-Mail Marketing & Content Specialist (f/m/d)

Regional Sales Manager / Regionaler Vertriebsmitarbeiter im Innendienst (m/w/d)

Account Manager - Time Critical Cargo

Customer Service Support Specialist (m/w/x) Hunting & Nature

Quality Assurance Specialist

Customer Care Specialist - Serviceheld für Mobilität, Notruf & Schadenmanagement (m/w/d)

Customer Care Specialist (m/w/d) mit Niederländischkenntnissen

IT Team Coordinator - Service Desk

ICT Support Analyst [Open to Tier 0, 1 & 2 applicants]

Ich möchte aktuelle Job-E-Mails für Stellen als specialist customer service in köln erhalten

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