20 beste Stellen als customer support representative in frankfurt am main – aktuell auf Personalsuche

Customer Service Representative f/m/d
DuPont —Neu-Isenburg
- Organisationstalent
- Kommunikationsfähigkeit
Employee Experience Specialist - HR department
NielsenIQ —Frankfurt am Main
- 46.400 € – 58.000 € pro Jahr
- Vollzeit
- Hybrides Arbeiten
- Organisationstalent
- Employee Assistance Program
Direkt bewerben
Customer Service Representative (f/m/d)
DuPont —Neu-Isenburg
- Bachelor
- Wirtschaft
Brand Representative m/w/d - MyZeil, Abercrombie & Fitch
Abercrombie & Fitch Co. —Frankfurt am Main
- 29.952 € pro Jahr
- Teilzeit
- Kundenberatung
- Kassieren
- Organisationstalent
- Mitarbeiter-Rabatt
- Weiterbildungsprogramme
Customer Service Representative
Ladgov Corporation —Wiesbaden
- Vollzeit
- Bachelor
- Wirtschaft
Direkt bewerben
Customer Service Representative - EMEA
Trinseo LLC —Eschborn
- Vollzeit
Global Markets Sales & Middle Office Support
BBVA —Frankfurt am Main
- Vollzeit
- Mit Reiseanteil
- Wirtschaft
3 Tage
Enterprise Account Executive
VersaFile —Frankfurt am Main
- Vollzeit
- Homeoffice
- Management-Erfahrung
Direkt bewerben
Brand Representative m/w/d - Main-Taunus Zentrum, Abercrombie & Fitch
Abercrombie & Fitch Co. —Sulzbach
- 29.952 € pro Jahr
- Teilzeit
- Kundenberatung
- Kassieren
- Mitarbeiter-Rabatt
- Weiterbildungsprogramme
40H Sales Associate Full Time
Jimmy Choo —Frankfurt am Main
- 30.500 € – 39.000 € pro Jahr
- Vollzeit
Airport representatives at Frankfurt FRA Airport for summer 2026 (only weekends) - DE
ALPADIA Language Schools SA —Frankfurt am Main
- 14 € pro Stunde
Direkt bewerben
Field Sales Representative, Startups, Google Cloud, DACH (English)
Google —Frankfurt am Main
- 100.000 € – 102.000 € pro Jahr
- Vollzeit
- Bachelor
- Ohne Hochschulabschluss
9 Tage
Investment Banking 2027 Off-Cycle Analyst - Frankfurt
Bank of America —Frankfurt am Main
- Master
- Bachelor
- Praktikum
Regional Service Representative for Low Voltage Systems (Full-time, f/m/d)
Schneider Electric —Frankfurt am Main
- Vollzeit
- Mit Reiseanteil
- Employee Assistance Program
- Aufstiegsmöglichkeiten
Inside Sales Representative
OPSWAT —Frankfurt am Main
- 35.000 € – 50.000 € pro Jahr
- Homeoffice
- Bachelor
- Zeitmanagement
Direkt bewerben
General Beckett Germany Application
Collectors —Frankfurt am Main
- Vollzeit
- Keine Berufserfahrung erforderlich
- Kommunikationsfähigkeit
German Customer Care - Work On-site or Remote in Greece
Next Job Abroad —Frankfurt am Main
- Wochenendarbeit möglich
- Hybrides Arbeiten
- Kommunikationsfähigkeit
- Flexible Arbeitszeiten
Direkt bewerben
Technical Support Representative I Frankfurt (Germany) I Permanent (Full-Time, 40 Hours/Week)
The Church of Jesus Christ of Latter-day Saints —Frankfurt am Main
- Vollzeit
- Bachelor
- Ohne Hochschulabschluss
- Führungserfahrung
18 Std.
HPE Networking Account Manager (f/m/d) Health Insurances
Hewlett Packard Enterprise —Schwalbach am Taunus
- Vollzeit
- Informatik
- Wirtschaft
Customer Service Representative - English + French, Italian, and/or Japanese (m/w/d)
Fidelity Investments —Kronberg
- 45.000 € – 50.000 € pro Jahr
- Vollzeit
- Hybrides Arbeiten
- Kommunikationsfähigkeit
- Kostenloser Parkplatz
- Homeoffice-Möglichkeit

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Customer Service Representative f/m/d

DuPont -
Neu-Isenburg

Jetzt bewerben

Details zur Stelle

Qualifikationen

Organisationstalent
Kommunikationsfähigkeit

Vollständige Stellenbeschreibung

Job Type

Experienced

Postal Code

63263

Neu-Isenburg, Hesse

Job Id

249707W

Category

Other

Posted On - 07/17/2026

Job available in 2 locations

Neu-Isenburg, Hesse, Germany
Paris, France

At DuPont, our purpose is to empower the world with essential innovations to thrive. We work on things that matter. Whether it’s providing clean water to more than a billion people on the planet, producing materials that are essential in everyday technology devices from smartphones to electric vehicles, or protecting workers around the world. Discover the many reasons the world’s most talented people are choosing to work at DuPont. Why Join Us | DuPont Careers

Role Intent

The Customer Service Representative (CSR) provides exemplary customer service and support to customers by being able to proactively navigate and diagnose customer needs and respond using a wide and dynamic base of information and resources.

The CSR interfaces with customers and coordinates with multiple business and functional partners to deliver exceptional service to customers and contributes to business success. The CSR manages the entry of orders, from initial contact with the customer or electronic channel, through material flow, until the product arrives to the customer at the correct time, with the correct product, with the correct equipment and correct paperwork. In the event of a service failure, the CSR initiates the corrective action for resolution of the failure, and takes the lead position in resolution for the customer. It is expected that the CSR knows what it takes to go above and beyond the daily calls from customers; to build and maintain customer loyalty and confidence.

Key Responsibilities

Order Management: Handles routine and non-routine customer order activities, including managing customer demand, following up on samples, complex order entry (i.e. consignment) guiding and leading the activities of the order process utilizing work process, business strategy, and best practice to ensure high quality service. The CSR typically works with a very complex combination of order scenarios, such as multiple sourcing locations, various modes of transport, and a broad range of products. This requires the ability to multi-task with critical thinking and analyzing skills. Responsible to receive and record customer complaints and facilitate resolution in cooperation with internal partners.
Reporting, Metrics, Audits: supports Sales and overall Business by providing appropriate Customer, Sales, Inventory, Warehouse reports; tracks On-Time-Delivery, Invoice Accuracy, Customer Complaints, Speed-of-Resolution and Delivery-in-Full; regularly obtains customer feedback to continuously improve service delivery.

Supervisor

Reports to EMEA Customer Service Leader

Key Stakeholders and Interactions

Internal: CS Lead, Sales Representatives, Supply Chain Scheduler/Planner, Credit Manager, CS SME
External: Customers in EMEA, Distribution Warehouses, Carriers

Key scorecard

Exceed customer expectations through successful customer relationships and first–call issue resolution
Proactive order management and issue resolution
Create business value through the optimization of freight, ability to prevent pre-buys, utilizing optimum ship points and package size as well as logistic improvements.
Comply with internal and external control requirements
Understand the business and speak knowledgeably with customers in their local language
On Time Delivery / Invoice accuracy / Customer Satisfaction

Key Skills needed

Organizational Skills
Operating Discipline
Interpersonal & Communication Skills
Good stress management
SAP appreciated
Systems Skills as MS office (excel, word, powerpoint, e-mailing),
Fluent English, German
Additional language is an advantage : French , Turkish, Italian, Spanish

Experience

Experience in customer service is an advantage
Experience in multinational company is an advantage

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DuPont is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. If you need a reasonable accommodation to search or apply for a position, please visit our Accessibility Page for Contact Information.

DuPont offers a comprehensive pay and benefits package.

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Erweiterte Suche

customer support representative Jobs in frankfurt am main

Customer Service Representative f/m/d

Employee Experience Specialist - HR department

Customer Service Representative (f/m/d)

Brand Representative m/w/d - MyZeil, Abercrombie & Fitch

Customer Service Representative

Customer Service Representative - EMEA

Global Markets Sales & Middle Office Support

Enterprise Account Executive

Brand Representative m/w/d - Main-Taunus Zentrum, Abercrombie & Fitch

40H Sales Associate Full Time

Airport representatives at Frankfurt FRA Airport for summer 2026 (only weekends) - DE

Field Sales Representative, Startups, Google Cloud, DACH (English)

Investment Banking 2027 Off-Cycle Analyst - Frankfurt

Regional Service Representative for Low Voltage Systems (Full-time, f/m/d)

Inside Sales Representative

General Beckett Germany Application

German Customer Care - Work On-site or Remote in Greece

Technical Support Representative I Frankfurt (Germany) I Permanent (Full-Time, 40 Hours/Week)

HPE Networking Account Manager (f/m/d) Health Insurances

Customer Service Representative - English + French, Italian, and/or Japanese (m/w/d)

Ich möchte aktuelle Job-E-Mails für Stellen als customer support representative in frankfurt am main erhalten

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