This position provides second-tier support to end users for either PC, server or mainframe applications, and hardware. provides complex, advanced-level user support in operating, maintaining and troubleshooting hardware and software assigned to employees to help them accomplish their work. This position also supports virtualization platforms that allow the organization to provide support in a timely, cost-effective manner.
May also serve as an advocate for the client/end-user. This position requires self-motivation and self-management of work with strong interpersonal skills to meet with clients in a face-to-face environment. This individual works with divine guidance to provide or support technology that furthers the mission of the Church and reflects the eternal impact of the gospel.