20 beste Stellen als customer success team lead in berlin – aktuell auf Personalsuche

Customer Success - Team Lead (m/w/d)
Lassie —Berlin
- Hybrides Arbeiten
Direkt bewerben
7 Tage
Customer Success Team Lead (m/w/d)
Trustlocal —Berlin
- 48.000 € – 58.000 € pro Jahr
- Vollzeit
- Hybrides Arbeiten
- CRM-Software
- Englisch
- Personalführung
- Preisnachlässe auf Produkte/Dienstleistungen des Unternehmens
- Homeoffice-Möglichkeit
Direkt bewerben
5 Tage
Team Lead Customer Success | (m/w/d)
Superchat —Berlin
- Englisch
- Weiterbildungsprogramme
Direkt bewerben
Team Lead, Global Integrated Campaigns (all genders)
TeamViewer Germany GmbH —Berlin
- Hybrides Arbeiten
- Marketing
Direkt bewerben
Team Lead im Customer Success Management - Berlin (m/w/d)
Pflegia —Berlin
- 80.000 € – 110.000 € pro Jahr
- CRM-Software
- Vertrieb
- Teamleitung
- Homeoffice-Möglichkeit
- Weiterbildungsprogramme
Direkt bewerben
Enterprise Customer Success - Team Lead (m/f/d)
voize —Berlin
- Vollzeit
- Hybrides Arbeiten
- Führungserfahrung
- Flexible Arbeitszeiten
12 Tage
UNIQLO Management Candidate - Graduate Programme Germany 2026
Fast Retailing —Berlin
- 53.210 € pro Jahr
- Wochenendarbeit möglich
- Management-Erfahrung
- Master
- Wirtschaft
Team Lead Customer Success (Hospital) (m/w/d)
Recare Deutschland GmbH —Berlin
- Vollzeit
- Homeoffice
- Krankenhaus
- Englisch
- Bachelor
- Flexible Arbeitszeiten
Direkt bewerben
12 Tage
Team Lead, Enterprise Engagement DACH
Parloa —Berlin
- Zweisprachig
Lead Analyst, Customer Service Analytics
Angi —Berlin
- 81.000 € – 110.000 € pro Jahr
- Vollzeit
- Hybrides Arbeiten
- Kundenberatung
- Salesforce
- Master
Direkt bewerben
5 Tage
Technical Product Lead
Kombo —Berlin
- 85.000 € – 110.000 € pro Jahr
- Vollzeit
Customer Success Manager (f/m/d)
Miss Moneypenny Technologies GmbH —Berlin
- Hybrides Arbeiten
B2C Sales Team Lead Germany
0TO9 —Berlin
- Vertrieb
Direkt bewerben
7 Tage
(Senior) Customer Success Manager
Root Global —Berlin
- Vollzeit
Brand Lead (f/m/d)
Zenjob —Berlin
- Vollzeit
- Hybrides Arbeiten
- CRM-Software
- Marketing
Direkt bewerben
Lead Product Manager
paypal —Berlin
- Vollzeit
- Bachelor
- Produktmanagement
- Finanzdienstleistungen
16 Std.
Implementation Consultant / Project Manager (f/m/d)
Miss Moneypenny Technologies GmbH —Berlin
- Hybrides Arbeiten
- Finanzdienstleistungen
Team Lead Customer Onboarding (All genders)
Shiftmove —Berlin
- Vollzeit
- Hybrides Arbeiten
- CRM-Software
- Englisch
- APIs
- Weiterbildungsprogramme
Direkt bewerben
Founding Operator Germany
Gigs —Berlin
- 130.000 € – 170.000 € pro Jahr
- Mit Reiseanteil
Planner
Agilité Solutions —Berlin
- 50.000 € – 70.000 € pro Jahr
- Vollzeit
- Hybrides Arbeiten
- Bachelor
- Tiefbau
- Führungserfahrung
Direkt bewerben

Ich möchte aktuelle Job-E-Mails für Stellen als customer success team lead in berlin erhalten

Wenn Sie sich bei Ihrem Konto anmelden, stimmen Sie den Nutzungsbedingungen, den Richtlinien zur Verwendung von Cookies sowie der Datenschutzerklärung von SimplyHired zu.

Weitere Job-Standorte erkunden

customer success team lead jobs near berlin

Customer Success - Team Lead (m/w/d)

Lassie -
Berlin

Direkt bewerben

Details zur Stelle

vor 7 Tagen

Leistungen

Firmenevents
Kostenfreies oder vergünstigtes Deutschland-Ticket

Vollständige Stellenbeschreibung

Ready to make a paws-itive impact in the pet world? Join Lassie, the InsurTech company taking the Swedish, German, and French pet markets by storm! We've just secured a whopping $75 million in Series C funding, and we're on a mission to provide the best pet insurance solutions out there. Our goal? To ensure every furry friend gets the care they deserve, and their owners get peace of mind.

As we set our sights on expanding, we're on the hunt for a Customer Success Team Lead to join us. If you're ready to embark on an adventure with us and help revolutionize pet insurance, we want to hear from you!

This position is placed at our office in Berlin where we apply a hybrid work model with 2-3 days at the office. You will be reporting directly to our Head of Customer Success & Claims.

Tasks

About the role

As Customer Success Team Lead for our German market, you will be the driving force behind a team that delivers world-class service to pet parents across Germany. You'll lead, coach, and develop a team of Customer Success specialists, while continuously improving how we work – from processes and tools to quality. This is a hands-on leadership role for someone who loves people management as much as building scalable operations, and who gets energized by turning data into better customer experiences.

In this role you will:

Lead, coach, and develop a team of Customer Success specialists in the German market through regular 1:1s, feedback, and career development
Own day-to-day operations of the team – staffing, scheduling, and ensuring SLAs and quality standards are consistently met
Make sure the team reaches its goals and KPIs, and translate insights into concrete actions and improvements
Continuously refine processes, workflows, and tooling to scale our customer experience as we grow
Collaborate closely with other departments to make sure the voice of the customer is heard and acted upon

Requirements

Proven experience leading a customer-facing team, ideally in a fast-paced scale-up, insurance, or fintech environment
A genuine people leader – you love coaching, developing talent, and building a strong team culture
Goal-oriented and driven by results – you take ownership of targets and rally your team to reach them
Comfortable working with CS tools (e.g. Intercom and Fin) and a structured, analytical approach to problem-solving
Fluent in German, both written and spoken (a non-negotiable)
Comfortable in English, both written and spoken
A passion for pets and for delivering an outstanding customer experience is a big plus!
Nice to have - experience working in a regulated industry like insurance, banking, finance etc.

Benefits

The opportunity to be part of a dynamic company in an early growth stage
A flexible, warm, and dynamic company culture
An international work environment with plenty of room for initiative and short decision-making processes
The excitement of working on a unique product that makes the world a little better
A hybrid working model combining office and remote work
Deutschland Ticket or Urban Sports Club membership
30 paid vacations in a calendar year
After-work gatherings and team events
Dogs are, of course, welcome in the office

We are an equal opportunity employer and value diversity within our company. We do not discriminate on the basis of ethnic origin, religion, nationality, gender, sexual orientation, age, marital status, or disability.

Direkt bewerben

Erweiterte Suche

customer success team lead Jobs in berlin

Customer Success - Team Lead (m/w/d)

Customer Success Team Lead (m/w/d)

Team Lead Customer Success | (m/w/d)

Team Lead, Global Integrated Campaigns (all genders)

Team Lead im Customer Success Management - Berlin (m/w/d)

Enterprise Customer Success - Team Lead (m/f/d)

UNIQLO Management Candidate - Graduate Programme Germany 2026

Team Lead Customer Success (Hospital) (m/w/d)

Team Lead, Enterprise Engagement DACH

Lead Analyst, Customer Service Analytics

Technical Product Lead

Customer Success Manager (f/m/d)

B2C Sales Team Lead Germany

(Senior) Customer Success Manager

Brand Lead (f/m/d)

Lead Product Manager

Implementation Consultant / Project Manager (f/m/d)

Team Lead Customer Onboarding (All genders)

Founding Operator Germany

Planner

Ich möchte aktuelle Job-E-Mails für Stellen als customer success team lead in berlin erhalten

Related Searches

Weitere Job-Standorte erkunden

Tasks

Requirements

Benefits

Tools für Jobsuchende

Arbeitgebertools

Durchsuchen

Bleiben Sie in Kontakt