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Villa Rental Agency / Mallorca: Sales & Product Manager (m/f/div)

ralfsfincas GmbH
Berlin-Friedrichshain

Direkt bewerben

Details zur Stelle

Vollzeit
37.000 € – 40.000 € pro Jahr
vor 13 Tagen

Qualifikationen

CRM-Software
Gastgewerbe
Vertrieb

Vollständige Stellenbeschreibung

About us

ralfsfincas is a curated travel company focused on handpicked fincas and villas in Mallorca. Founded by experienced entrepreneurs in this market, we are building something deliberately different:

No mass listings. No anonymous platform. Instead: quality, personal relationships, and honest advice.

We are a small, founder-led team in an early stage - highly committed, fast-moving, and focused on building a premium product with real substance.

This is not a corporate job. This is an opportunity to help build something from the ground up.

Your role

This role combines Sales and Product responsibility.

You will work directly with customers and property owners, with the goal of:

generating high-quality bookings
improving and expanding our finca portfolio

You will be involved across the entire value chain — from first customer contact to onboarding new properties.

Your responsibilities

Sales & Customer Management

Handle booking inquiries via email
Provide phone-based customer advice (incl. occasional weekends)
Convert inquiries into bookings through high-quality, personal consultation
Manage and process bookings in our internal backend system

Product & Portfolio Development

Identify and onboard new finca properties (including cold outreach to owners)
Guide owners through our onboarding process (contracts, setup, positioning)
Coordinate photographers and content creation (images, videos, descriptions)
Ensure high quality and consistency across all listings

Partner & Internal Communication

Communicate with finca owners in Spanish (email, phone, WhatsApp)
Collaborate with internal teams (accounting, marketing, product, IT, management)
Act as a bridge between customer demand and product supply

Optimization & Operations

Identify weaknesses in processes, listings, or conversion — and improve them
Work with CRM systems and modern tools efficiently
Use AI and digital tools to solve problems and increase efficiency
Prioritize tasks independently and manage your own workload

Your profile

Must-have skills

Fluent in German and English, good Spanish skills
Based in Berlin (hybrid work possible, 2 days/ week in the office)
Strong communication and sales skills
Confident working with CRM systems and digital tools
Good analytical and problem-solving abilities
Solid understanding of numbers and commercial thinking
High level of self-organization, especially in remote work
Ability to prioritize tasks independently and work efficiently

Bonus (nice to have)

Knowledge of Mallorca or the travel industry
Commercial training or business background
Experience in sales, hospitality, or marketplaces

Your mindset

We are looking for someone who:

Thinks entrepreneurially, not just operationally
Takes ownership instead of waiting for instructions
Is hands-on and gets things done
Has a strong sense for quality and detail
Is flexible and comfortable working across different areas
Is willing to go the extra mile when needed

This role is not for you if:

you are looking for strict 9–5 working hours
you need clearly defined structures for everything
you prefer a purely specialized role

This role is for you if:

you want responsibility and real impact
you enjoy building and improving things
you want to be part of a small, committed team

What we offer

Direct collaboration with experienced founders
High level of responsibility and ownership
Fast decision-making, no corporate bureaucracy
A meaningful role in building a premium travel brand
A team that is committed, driven, and hands-on

If this sounds like the right challenge for you, we look forward to receiving your application! You can apply directly here via Indeed or send your documents by email to [email protected].

Job Type: Full-time

Pay: 37.000,00€ - 40.000,00€ per year

Language:

German and English (Required)
Spanish (Required)

Work Location: In person

Direkt bewerben

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