20 beste Stellen als technical support employee germany in düsseldorf, nw – aktuell auf Personalsuche

Technical Support Employee Germany
Alfen —Ratingen
Direkt bewerben
2 Tage
Working Student IT Support (gn)
DKV EURO SERVICE GmbH + Co. KG —Ratingen
- Teilzeit
- Englisch
- Windows
- Microsoft Office
- Flexible Arbeitszeiten
10 Tage
Pharmaceutical Business Support (m/f/d) – Europe
Nagase Europa GmbH —Düsseldorf
- Vollzeit
- Vertrieb
- Microsoft Office
- Mit Reiseanteil
- Flexible Arbeitszeiten
Direkt bewerben
10 Tage
Technical Sales Engineer - Southern Germany (d/f/m)
Henkel —Düsseldorf
- Vollzeit
- Vertrieb
- Bachelor
- Mit Reiseanteil
- Homeoffice-Möglichkeit
- Flexible Arbeitszeiten
Direkt bewerben
Specialist Information Security (gn) full-time / part-time (hybrid)
DKV EURO SERVICE GmbH + Co. KG —Ratingen
- Teilzeit
- Informatik
- Softwareentwicklung
- Softwareentwicklungszyklus
- Flexible Arbeitszeiten
Development Manager, Germany
Eavor —Düsseldorf
- Vollzeit
- Hybrides Arbeiten
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Direkt bewerben
Technology Analyst - EUC (End User Computing)Windows OS - Dusseldorf (M/F/D)
Infosys —Düsseldorf
- Azure
- Windows
- Microsoft Office
IT System Engineer Windows Server (gn) full-time / part-time (hybrid)
DKV EURO SERVICE GmbH + Co. KG —Ratingen
- Teilzeit
- Flexible Arbeitszeiten
Technical Administrator Charge Points (gn) full-time/part-time (hybrid)
DKV EURO SERVICE GmbH + Co. KG —Ratingen
- Teilzeit
- Flexible Arbeitszeiten
Expert Information Security (gn) fulltime/parttime (hybrid)
DKV EURO SERVICE GmbH + Co. KG —Ratingen
- Teilzeit
- Azure
- Flexible Arbeitszeiten
Data Scientist Sales Data Hub (gn) full-time / part-time (hybrid)
DKV EURO SERVICE GmbH + Co. KG —Ratingen
- Teilzeit
- Azure
- Vertrieb
- SQL
- Flexible Arbeitszeiten
Expert Post Merger Integration (gn) full-time / part-time (hybrid)
DKV EURO SERVICE GmbH + Co. KG —Ratingen
- Teilzeit
- Microsoft Powerpoint
- Microsoft Office
- Projektmanagement
- Flexible Arbeitszeiten
Data Engineer (gn) full-time/part-time (hybrid)
DKV EURO SERVICE GmbH + Co. KG —Ratingen
- Teilzeit
- Azure
- Informatik
- Projektmanagement
- Flexible Arbeitszeiten
AI Consultant (gn) fulltime/parttime (hybrid)
DKV EURO SERVICE GmbH + Co. KG —Ratingen
- Teilzeit
- Azure
- Informatik
- Produktmanagement
- Flexible Arbeitszeiten
Sr. Global Technical Consultant (f/m/d) Pharma & Personal Care
Ecolab —Monheim am Rhein
- Vollzeit
- Master
- Bachelor
- Mit Reiseanteil
- Aufstiegsmöglichkeiten
14 Tage
Sr. Global Technical Consultant (f/m/d) Pharma & Personal Care
Ecolab Inc. —Monheim am Rhein
- Vollzeit
- Master
- Bachelor
- Mit Reiseanteil
- Aufstiegsmöglichkeiten
14 Tage
Head of Payment Competence Center (gn) full-time / part-time (hybrid)
DKV EURO SERVICE GmbH + Co. KG —Ratingen
- Teilzeit
- Englisch
- Führungserfahrung
- Flexible Arbeitszeiten
IT System Engineer IAM/ITSM (gn) full-time / part-time (hybrid)
DKV EURO SERVICE GmbH + Co. KG —Ratingen
- Teilzeit
- Informatik
- Flexible Arbeitszeiten
Senior EHS Specialist (m/f/d)
Medtronic —Meerbusch
- 72.400 € – 108.600 € pro Jahr
- Vollzeit
- Englisch
- Master
- Bachelor
Senior Data Engineer Sales Data Hub (gn) full-time / part-time (hybrid)
DKV EURO SERVICE GmbH + Co. KG —Ratingen
- Teilzeit
- Azure
- Informatik
- SQL
- Flexible Arbeitszeiten

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Technical Support Employee Germany

Alfen -
Ratingen

Direkt bewerben

Details zur Stelle

vor 2 Tagen

Qualifikationen

Elektrotechnik
Technischer Support
Elektromobilität

Vollständige Stellenbeschreibung

What will you do?

As a Technical Support Employee at Alfen, you will play a crucial role in enhancing and streamlining our field operations and support processes, specifically focused on EV Charging Equipment (EVCE). Your responsibilities include coordinating service activities, offering first-line technical support, and driving continuous improvement initiatives. You will collaborate closely with technicians, clients, and internal teams to ensure a smooth and efficient service experience.

Your contributions will directly support Alfen's mission to accelerate the energy transition through innovative and reliable EV charging solutions.

Your tasks and responsibilities will include:

Handling and documenting incoming service tickets and technical inquiries from customers, end-users, and field technicians.

Providing remote (phone/email) technical support, and when necessary, coordinating service visits with a tailored action plan.

Supporting field technicians in both domestic and international locations.

Verifying completed work administratively and assisting with billing and invoicing processes.

Evaluating warranty claims in combination with root cause analysis and preparing billing advice.

Categorizing service orders for reporting purposes and translating incidents into structural product issues.

Drafting root cause analysis reports and submitting data-driven product or process improvement suggestions.

Coordinating with technicians and service coordinators regarding on-site activities.

Engaging with customers, partners, and field service providers as needed.

Collaborating with fellow Technical Support Engineers to share knowledge and define best practices.

Supervising junior team members or interns.

What are we looking for?

We are looking for a skilled technical support professional with a proactive, hands-on approach. Someone who thrives in a dynamic environment and communicates effectively with a wide range of stakeholders. You bring structure, ownership, and an eagerness to support the growing demand for EV charging infrastructure. You have:

Completed training in an electrical engineering profession

Relevant professional experience in the field of electromobility.

Strong written and verbal communication skills in German and English.

The ability to work independently while maintaining a collaborative mindset.

What do we offer?

At Alfen, we provide an independent, responsible role with room for creativity, innovation, and entrepreneurship. Furthermore, we offer:

A competitive salary (as a Technical Support Engineer) in line with market standards.

A dynamic position in a fast-growing company focused on the energy transition.

A welcoming, open, and family-like working atmosphere with team-building activities.

Comprehensive equipment, including a mobile phone and laptop.

Regular opportunities to unwind and recharge.

A collaborative work environment with motivated colleagues.

Flexibility with remote work options, with the German branch located in Ratingen.

Where will you work?

You will be part of Alfen’s Field & Support Department, focused on optimizing service processes and technical support for EV charging solutions. As a member of this team, you will help ensure high-quality service and efficient field operations as we expand across Europe. Alfen stands at the forefront of the energy transition with innovative in-house developed products and system integration expertise—making it the perfect environment for professionals driven by purpose and progress.

Interested?

If this role excites you, apply now using the “apply now” button. Want to know more about our recruitment process? Click here.

Note: A reference check, screening, and Certificate of Good Conduct (Führungszeugnis) may be part of the selection procedure. We review applications continuously, so early applications are encouraged. External recruiters: kindly note that unsolicited services will not be considered.

Direkt bewerben

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Ich möchte aktuelle Job-E-Mails für Stellen als technical support employee germany in düsseldorf, nw erhalten

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