What will you do?
As a Technical Support Employee at Alfen, you will play a crucial role in enhancing and streamlining our field operations and support processes, specifically focused on EV Charging Equipment (EVCE). Your responsibilities include coordinating service activities, offering first-line technical support, and driving continuous improvement initiatives. You will collaborate closely with technicians, clients, and internal teams to ensure a smooth and efficient service experience.
Your contributions will directly support Alfen's mission to accelerate the energy transition through innovative and reliable EV charging solutions.
Your tasks and responsibilities will include:
What are we looking for?
We are looking for a skilled technical support professional with a proactive, hands-on approach. Someone who thrives in a dynamic environment and communicates effectively with a wide range of stakeholders. You bring structure, ownership, and an eagerness to support the growing demand for EV charging infrastructure. You have:
What do we offer?
At Alfen, we provide an independent, responsible role with room for creativity, innovation, and entrepreneurship. Furthermore, we offer:
Where will you work?
You will be part of Alfen’s Field & Support Department, focused on optimizing service processes and technical support for EV charging solutions. As a member of this team, you will help ensure high-quality service and efficient field operations as we expand across Europe. Alfen stands at the forefront of the energy transition with innovative in-house developed products and system integration expertise—making it the perfect environment for professionals driven by purpose and progress.
Interested?
If this role excites you, apply now using the “apply now” button. Want to know more about our recruitment process? Click here.
Note: A reference check, screening, and Certificate of Good Conduct (Führungszeugnis) may be part of the selection procedure. We review applications continuously, so early applications are encouraged. External recruiters: kindly note that unsolicited services will not be considered.
