20 beste Stellen als second level support in berlin – aktuell auf Personalsuche

Technical Support Engineer
DeepHealth —Berlin
- 35.000 € – 50.000 € pro Jahr
- Vollzeit
- Homeoffice
- Software-Fehlerbehebung
- Windows
- Bachelor
Direkt bewerben
Kundenservice (2nd & 3rd level) (m/w/d)
Smoobu GmbH —Berlin
- Vollzeit
- Hybrides Arbeiten
- Englisch
- APIs
- Homeoffice-Möglichkeit
Direkt bewerben
12 Tage
First Level Support Agent (f/m/d) im B2B Software Unternehmen
Zertificon Solutions GmbH —Berlin
- Vollzeit
- Software-Fehlerbehebung
- Englisch
- Linux
- Flexible Arbeitszeiten
IT Support Specialist (m/f/d) ( 32 hours a week )
LYNX Berlin —Berlin
- Vollzeit
- Windows
- Finanzdienstleistungen
- Kostenlose Verpflegung
Direkt bewerben
Junior Frontend Engineer
Almedia —Berlin
- 60.000 € – 75.000 € pro Jahr
- Vollzeit
Junior IT-Support Employee (clone)
Daikin Applied Germany GmbH —Berlin
- Vollzeit
- Informatik
- Englisch
- Erfahrung in der IT
- Weiterbildungsprogramme
- Flexible Arbeitszeiten
Junior IT-Support Employee
Daikin Applied Germany GmbH —Berlin
- Vollzeit
- Informatik
- Englisch
- Erfahrung in der IT
- Weiterbildungsprogramme
- Flexible Arbeitszeiten
Immobilienverwaltung /Property Management im SB Hellersdorf
STADT UND LAND Wohnbauten-Gesellschaft mbH —Berlin
- 53.300 € – 64.300 € pro Jahr
- CRM-Software
- ERP-Systeme
- Gleitzeit
- Homeoffice-Möglichkeit
AML & Financial Crime Escalations Specialist (all genders)
JPMorganChase —Berlin-Kreuzberg
- Vollzeit
- Microsoft Office
- Finanzwirtschaft
- Datenbanken
IT Support Engineer
ardo —Berlin
- Microsoft Office
Immobilienverwaltung / Property Management
STADT UND LAND Wohnbauten-Gesellschaft mbH —Berlin
- 53.300 € – 64.300 € pro Jahr
- CRM-Software
- ERP-Systeme
- Gleitzeit
- Homeoffice-Möglichkeit
Support Engineer, AWS Monetization
Amazon Web Services Development Center Germany GmbH —Berlin
- Vollzeit
- Microsoft Excel
- Vertrieb
- Master
- Flexible Arbeitszeiten
13 Tage
IT Specialist (f/m/x)
Tourlane GmbH —Berlin
- Vollzeit
- Hybrides Arbeiten
- Scripting
- Python
13 Tage
Systemadministrator:in (m/w/d)
MAPP Holding GmbH —Berlin
- Teilzeit
- Hybrides Arbeiten
- Erfahrung in der IT
- Kommunikationsfähigkeit
- Kostenbeteiligung am Arbeitsweg
- Homeoffice-Möglichkeit
Direkt bewerben
13 Tage
Werkstudent (m/w/d) IT-Support / IT-Service
Deutscher Reisesicherungsfonds GmbH —Berlin
- 16 € – 18 € pro Stunde
- Teilzeit
- Windows
- SharePoint
- Erfahrung in der IT
- Flexible Arbeitszeiten
Analytics Engineer
Almedia —Berlin
- 70.000 € – 140.000 € pro Jahr
- Vollzeit
- SQL
- AWS
- Python
2026 Software Dev Engineer Intern - Germany
Amazon Web Services Development Center Germany GmbH - R28 —Berlin
- Vollzeit
- Informatik
- Java
- Datenbanken
8 Tage
Field System Project Engineer / Support (m/w/d)
Amperecloud GmbH —Berlin
- Vollzeit
- Hybrides Arbeiten
- Englisch
- Elektrotechnik
- Python
- Homeoffice-Möglichkeit
- Weiterbildungsprogramme
Direkt bewerben
Ausbildung zum Fachinformatiker (m/w/d)
MCS Teut GmbH —Berlin
- Per E-Mail
- Homeoffice
- Englisch
- Hochschulreife
- Mit Reiseanteil
- Homeoffice-Möglichkeit
(Junior) IT-Anwendungsbetreuer (m/w/d) - Schwerpunkt Systempflege & Anwendersupport
Phorms Education SE —Berlin
- Teilzeit
- CRM-Software
- Englisch
- Windows
- Mitarbeiter-Rabatt

Ich möchte aktuelle Job-E-Mails für Stellen als second level support in berlin erhalten

Wenn Sie sich bei Ihrem Konto anmelden, stimmen Sie den Nutzungsbedingungen, den Richtlinien zur Verwendung von Cookies sowie der Datenschutzerklärung von SimplyHired zu.

Technical Support Engineer

DeepHealth
Berlin

Direkt bewerben

Details zur Stelle

Vollzeit
35.000 € – 50.000 € pro Jahr

Qualifikationen

Software-Fehlerbehebung
Callcenter
Windows
Bachelor
Erfahrung in der IT
PC-Kenntnisse
Linux

Vollständige Stellenbeschreibung

Company Overview

DeepHealth, a RadNet company, is focused on delivering AI-powered solutions that improve population health, optimize radiology workflows, and drive earlier detection of disease. Our portfolio spans breast, lung, brain, prostate, and thyroid imaging AI, deployed across enterprise imaging platforms and large screening programs.

Job Summary

The Technical Services Engineer is the first point of contact for users, providing expert support, troubleshooting issues, and contributing to a seamless healthcare IT experience. This role works closely with cross-functional teams to resolve incidents, maintain high service quality, and continuously improve support processes.

Essential Duties and Responsibilities:

Provide first- and second-level support for healthcare IT systems, including troubleshooting and resolving technical issues.
Respond to user inquiries via phone, email, and ticketing systems in a timely and professional manner.
Participate in a rotating schedule to monitor the support queue, triage incoming tickets, and assign them to the appropriate product or functional team.
Collaborate with IT, Product, and Engineering teams to escalate and resolve complex issues.
Maintain detailed records of incidents, solutions, and workflows in the ticketing system.
Assist with system updates, installations, and user onboarding for new software and hardware.
Contribute to the continuous improvement of support processes and knowledge base.
Ensure compliance with regulatory standards and internal IT policies.
Support key customers and maintain positive relationships, providing updates and guidance as needed.

PLEASE NOTE: This is not an exhaustive list of all duties, responsibilities and requirements of the position described above. Other functions may be assigned and management retains the right to add or change duties at any time.

Minimum Qualifications, Education and Experience:
• 1+ years of experience in an IT support role

Bachelor’s degree in IT, Healthcare Informatics, or related field, or equivalent experience. (Required)
Proven IT support experience, preferably in healthcare or clinical environments. (Required)
Strong customer relationship and call center support skills. (Required)
Fluency in French and English (Required)
Strong IT, networking, and general computer skills. (Required)
Solid understanding and hands-on experience with PC and server hardware platforms and command lines on Linux and Windows. (Required)
Experience troubleshooting complex applications and software products. (Required)
Proficiency in Windows operating systems (Windows 7 and above, Server) and Linux system administration. (Required)
Familiarity with healthcare IT systems, including EMR and clinical software. (Required)
Experience with ticketing systems and ITIL-based support processes. (Required)
Knowledge of archival and storage media. (Required)
Excellent troubleshooting, diagnostic, and analytical skills. (Required)
Strong written and verbal communication skills. (Required)
Ability to manage multiple tasks, work under pressure, and collaborate across teams. (Required)
Flexibility to work varied hours and participate in on-call rotations. (Required)
PACS/Radiology/DICOM/HL7 experience. (Preferred)
Radiology workflow experience. (Preferred)
CompTIA Linux, RHCA, or RHCT certification. (Preferred)
CCNA/CCNP certification. (Preferred)
Proficiency in additional languages, particularly for EU or international regions. (Preferred)

Quality Standards

Communicates, cooperates, and consistently functions professionally and harmoniously with all levels of supervision, co-workers, visitors, and vendors.
Demonstrates initiative, personal awareness, professionalism and integrity, and exercises confidentiality in all areas of performance.
Follows all local, regional and country laws concerning employment.
Follows all DeepHealth policies and procedures.
Follows data privacy, compliance, safety and confidentiality standards at all times.
Practices universal safety precautions.
Promotes good public relations on the phone and in person.
Adapts and is willing to learn new tasks, methods, and systems.
Reports to work regularly as scheduled; consistently punctual with respect to working hours, meal and rest breaks, and maintains satisfactory personal attendance in accordance with DeepHealth guidelines.
Completes job responsibilities in a quality and timely manner.

Physical Demands

This position often requires sitting, standing, walking, bending, twisting, reaching with hands and arms, using hands and fingers, handling, or feeling, speaking, listening, and high-level cognitive thinking. Also, must be able to lift up to 10 pounds occasionally.

Travel

This position may require occasional travel.

Working Environment

Hybrid/Remote

Accommodations

Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of the job.

Salary

€35,000 - €50,000

Direkt bewerben

Erweiterte Suche

second level support Jobs in berlin

Technical Support Engineer

Kundenservice (2nd & 3rd level) (m/w/d)

First Level Support Agent (f/m/d) im B2B Software Unternehmen

IT Support Specialist (m/f/d) ( 32 hours a week )

Junior Frontend Engineer

Junior IT-Support Employee (clone)

Junior IT-Support Employee

Immobilienverwaltung /Property Management im SB Hellersdorf

AML & Financial Crime Escalations Specialist (all genders)

IT Support Engineer

Immobilienverwaltung / Property Management

Support Engineer, AWS Monetization

IT Specialist (f/m/x)

Systemadministrator:in (m/w/d)

Werkstudent (m/w/d) IT-Support / IT-Service

Analytics Engineer

2026 Software Dev Engineer Intern - Germany

Field System Project Engineer / Support (m/w/d)

Ausbildung zum Fachinformatiker (m/w/d)

(Junior) IT-Anwendungsbetreuer (m/w/d) - Schwerpunkt Systempflege & Anwendersupport

Ich möchte aktuelle Job-E-Mails für Stellen als second level support in berlin erhalten

Related Searches

Weitere Job-Standorte erkunden

Tools für Jobsuchende

Arbeitgebertools

Durchsuchen

Bleiben Sie in Kontakt