20 beste Stellen als it manager in ratingen, nw – aktuell auf Personalsuche

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IT Service Manager (gn) full-time / part -time (hybrid)

DKV EURO SERVICE GmbH + Co. KG -
Ratingen

Jetzt bewerben

Details zur Stelle

Teilzeit | Vollzeit

Leistungen

Firmenfahrrad-Leasing
Flexible Arbeitszeiten

Vollständige Stellenbeschreibung

Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment. Our tasks are defined by our Purpose: To drive the transition towards an efficient and sustainable future of mobility. We offer you numerous opportunities to help shape the mobility of tomorrow in a dynamic and agile environment. Our approximately 2,700 employees throughout Europe are united by a common passion: to give their best every day for our customers in more than 50 countries. True to our claim: You drive, we care. Become part of our diverse, dedicated and unique team!

What you can expect

You take ownership of IT service management in line with ITIL principles and ensure the effective implementation of IT governance for the company-wide risk assessment platform.
You develop and maintain service catalogs, SLAs, KPIs, and process documentation while overseeing the monitoring and operation of key applications and services, including Azure, Azure Functions, Azure ML, and Snowflake.
You manage and optimize relationships with external data providers, support the definition and procurement of new services, and contribute to the selection of new service providers.
You lead the resolution of IT incidents and coordinate the rapid restoration of business operations by efficiently directing activities across application and infrastructure service delivery teams.
You collaborate closely with development teams, external partners, and other stakeholders to coordinate IT-related process improvements and system enhancements.
You support IT projects throughout the implementation, testing, and rollout phases and ensure a seamless transition into day-to-day operations.
You evaluate emerging technologies and alternative solutions and provide recommendations to meet evolving business requirements and drive continuous improvement.
You play a key role in ensuring the stability, efficiency, and future development of the overall platform and service landscape.

What makes you stand out

You bring several years of experience in IT service management or the operation of complex, business-critical applications.
You have a strong understanding of ITIL and IT service management, particularly in Incident, Problem, Change, and Service Level Management, as well as experience in implementing IT governance frameworks.
You possess extensive knowledge of the Microsoft Azure platform, including Azure Functions and Azure ML, as well as Snowflake, and have hands-on experience operating and monitoring cloud-based data platforms.
You have experience managing service providers and external data suppliers, including SLA management, KPI tracking, and conducting service reviews.
You remain calm and effective in critical situations and have proven experience managing IT incidents and driving rapid, sustainable resolution of issues.
You demonstrate strong stakeholder management and collaboration skills, enabling you to work effectively with business functions, service providers, and technical teams.
You are characterized by a structured, solution-oriented, and self-driven working style and consistently deliver reliable results.

We are looking forward to your application and to applicants who enrich our diverse culture! Regardless of age, gender, origin and sexual identity and orientation. Severely disabled applicants will be given preference if equally qualified. This position can be full-time or part-time (min. 30h/week). DKV Mobility is looking for the best talents and knows that these are not always available on a full-time basis. Many of our employees work part-time or in flexible working models. Please talk to us about the flexibility you need during the application process.

Why DKV Mobility? Here are five good reasons...

At DKV Mobility, we are team players - because we are only successful together! #teamofteams
You should feel welcome with us from the very beginning!

We've been growing for about 90 years

How we do it? We keep adapting our products and business model to meet changing customer needs. That's how we stay mobile and master every challenge the future holds.

There are also many other good reasons to work at DKV Mobility. For example, we offer you comprehensive company health management, parent-child offices (from 2023) and support you in leasing your eBike through our partner Jobrad!

We attach great importance to work-life balance.

We stand for the compatibility of family and career! That's why we offer flexible working hours and family-friendly working time models. In addition, we rely on a balanced mix of on-site meetings and home office.

We support you in your development

We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team! To further your personal development, we offer you access to a modern learning environment - independent of time and location. This way you can also face the challenges of tomorrow!

We are committed to a net-zero future

After reaching our Green Pledge climate target in 2023 by reducing carbon emissions in our own business operations by 50.4% compared to the base year 2019, we set ourselves ambitious net-zero climate targets. The targets have been validated by the Science Based Targets initiative. By 2050, DKV Mobility commits to reach net-zero greenhouse gas emissions across the value chain from a 2022 base year. You want to take climate action? Follow us on our road to net-zero.

We are a certified employer

Our employees trust us. As an employer, we regularly receive awards from independent institutes, e.g. as Top Employer Germany and as Great Place to Work!

Did you know that we have received several awards as an employer in recent years?

Have we made you curious? Then we are looking forward to your application! If you still have open questions then please contact Cristina Moraru via [email protected].

Jetzt bewerben

Erweiterte Suche

it manager Jobs in ratingen, nw

IT Service Manager (gn) full-time / part -time (hybrid)

(Senior) Digital Product Manager (gn) full-time / part-time (hybrid)

Senior Consultant/Manager Processes IT Logistics m/f/d

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Product Manager Mobile Payment & Digitalized Card Solutions (gn) full-time/part-time (hybrid)

Process Manager Lead-to-Order (gn) full-time/part-time (hybrid)

ERP Technical Support Manager (m/w/d)

Senior Digital Operations Manager (w/m/d)

Leiter IT Deutschland (m/w/d)

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Senior Product Owner eMobility Roaming (gn) full-time/part-time (hybrid)

IT Service Manager (gn) Vollzeit / Teilzeit (hybrid)

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Corporate Office Manager (gn) full-time/ part-time (hybrid)

(Senior) Manager (m/w/d) Supply Chain Management

Program Manager (d/f/m)

Ich möchte aktuelle Job-E-Mails für Stellen als it manager in ratingen, nw erhalten

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Weitere Job-Standorte erkunden

Why DKV Mobility? Here are five good reasons...

We've been growing for about 90 years

We attach great importance to work-life balance.

We support you in your development

We are committed to a net-zero future

We are a certified employer

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