20 beste Stellen als technical support specialist in münchen, by – aktuell auf Personalsuche

Technical Support Specialist- DACH
Synthesia —München
- Vollzeit
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Beckman Coulter Diagnostics —München
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- Doktorat
- Master
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1 Tag
Technical Support Specialist
Lobster DATA GmbH —München
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IT Support Specialist (m/f/d)
Ontime Courier GmbH —München
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- Windows
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Customer Scientific & Technical Support Specialist (w/m/d)
Bio-Rad Laboratories —Feldkirchen
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IT Support (m/w/d)
BCIC Swiss GmBH —München
- Bis zu 160 € pro Tag
- Teilzeit
- Software-Fehlerbehebung
- Windows
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Direkt bewerben
3 Tage
IT-Support 1st and 2nd Level in Porto (m/f/d)
mgm technology partners GmbH —München
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- Windows
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Customer Support Specialist (all genders)
Avelios Medical —München
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Customer Support Specialist (all genders)
Avelios Medical GmbH —München
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Procurement & Supply Chain Specialist for Drones & Embedded Electronics
SE3 Labs —München
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IT Specialist (m/w/d)
BCIC Swiss —München
- Bis zu 160 € pro Tag
- Teilzeit
- Software-Fehlerbehebung
- Englisch
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2 Tage
Study Start Up Associate
Alira Health —München
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- Microsoft Office
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9 Tage
Strategy Specialist (f/m/x)
Webasto —München
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Clinical Operations Specialist with focus on finance
サイネオス・ヘルス —München
Teamlead Support | Medical Imaging IT (w/m/d)
Right Search —München
- 60.000 € – 75.000 € pro Jahr
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9 Tage
Titel DAG ONSITE: Operational Suitability Data (OSD) Expert
Expleo Group —München
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Senior Specialist Global Quality Excellence (Stability Programs)
MSD —Unterschleißheim
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Generative AI Strategist, Generative AI Innovation Center
AWS EMEA SARL (Germany Branch) - H13 —München
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- AWS
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Product Support Specialist – R&D Product Support
Brainlab —München
- Vollzeit
- Hybrides Arbeiten
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Apprenticeship as IT specialist (m/f/d) for system integration
Data-Warehouse GmbH —München
- Hochschulreife

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technical support specialist jobs near münchen, by

Technical Support Specialist- DACH

Synthesia
München

Jetzt bewerben

Details zur Stelle

Vollzeit

Qualifikationen

Technischer Support
REST
APIs

Vollständige Stellenbeschreibung

Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US.

As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations.

Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow.

About the Role:

As a Technical Support Specialist, you’ll play a key role in ensuring Synthesia
delivers a reliable and consistent experience for our customers. You’ll be the go-to
team for internal technical escalations and play a key part in Synthesia’s technical
Success.

You’ll investigate complex platform issues, apply technical fixes where possible,
and escalate clearly to Engineering when required. You’ll own cases end to end,
reproducing problems, analysing logs and data, validating workarounds or
patches, and confirming resolution with the customer.

Role Responsibilities:

Investigate and troubleshoot complex technical issues across the Synthesia platform
Apply fixes, configuration changes, or validated workarounds where possible
Escalate to Engineering with clear diagnostic details and impact assessments
Reproduce reported issues in internal environments to identify root causes
Analyse logs, data, and customer configurations to support investigations
Validate fixes or patches and confirm resolution with the customer
Document findings, solutions, and technical procedures for future reference
Collaborate with Product and Engineering teams to report bugs and suggest improvements

About You:

Minimum 5 years of experience in a technical support or similar customer-facing technical role
Strong troubleshooting and problem-solving skills, with a logical and analytical approach
Confident communicator with clear, concise verbal and written skills
Solid technical foundation and curiosity to learn new systems and tools
Experienced in diagnosing and resolving technical issues remotely
Able to prioritise and manage workload in a fast-paced environment
Comfortable working both independently and collaboratively across teams

Technical Experience:

SSO / WorkOS configuration and troubleshooting
REST APIs and Postman for testing and validation
Monitoring and debugging using Datadog
SaaS platform support and administration
Analysing HAR files and network traffic for issue reproduction

Location: Germany

Jetzt bewerben

Erweiterte Suche

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Clinical Operations Specialist with focus on finance

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Titel DAG ONSITE: Operational Suitability Data (OSD) Expert

Senior Specialist Global Quality Excellence (Stability Programs)

Generative AI Strategist, Generative AI Innovation Center

Product Support Specialist – R&D Product Support

Apprenticeship as IT specialist (m/f/d) for system integration

Ich möchte aktuelle Job-E-Mails für Stellen als technical support specialist in münchen, by erhalten

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