20 beste Stellen als customer care specialist in münchen, by – aktuell auf Personalsuche

Customer Support Specialist (all genders)
Avelios Medical GmbH —München
- Vollzeit
- Flexible Arbeitszeiten
CTC Case & Process Specialist GSA (m,w,d)
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- Vollzeit
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Client Services Specialist (m/f/d)
Institutional Shareholder Services —München
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Customer Support Specialist (all genders)
Avelios Medical —München
- Vollzeit
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Alexion Pharmaceuticals,Inc. —München
- Microsoft Powerpoint
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- Microsoft Excel
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Crewmeister —München
- Englisch
- Hochschulreife
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Core Enterprise Account Executive - Technology & Software
Salesforce —München
- Vollzeit
- CRM-Software
- Vertrieb
- Projektmanagement
Logistics Manager
Too Good To Go —München
- Hybrides Arbeiten
- Management-Erfahrung
- ERP-Systeme
- Kommunikationsfähigkeit
Customer Onboarding Specialist - (Italian Speaking) - (He/She)
Alfadocs.com —München
- 30.000 € – 32.000 € pro Jahr
- Vollzeit
- Hybrides Arbeiten
- Salesforce
- Englisch
Direkt bewerben
Senior Customer Training Specialist – Hugo RAS Technology
Medtronic —München
- 70.400 € – 105.600 € pro Jahr
- Vollzeit
- Vertrieb
- Bachelor
- Mit Reiseanteil
6 Tage
Executive Project Management and Reporting Specialist (m/f/d) at Allianz SE
Allianz —München
- Vollzeit
- Informatik
- SQL
- Bachelor
Strategic Enterprise Account Executive - verticalized
Salesforce —München
- Vollzeit
- Salesforce
- Finanzdienstleistungen
- Künstliche Intelligenz
Operations Specialist (w/m/d)
Certified Collectibles Group —München
- Dringend gesucht
- Kundenberatung
- Microsoft Office
Direkt bewerben
IT Support Specialist
Helsing —München
- Windows
- Scripting
- SharePoint
Direkt bewerben
Billing Specialist/ Patientenabrechnung (all genders) in healthcare
Avelios Medical —München
- Vollzeit
- Flexible Arbeitszeiten
Client Services Specialist (m/w/d)
Institutional Shareholder Services —München
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- Englisch
- Microsoft Office
- Betriebswirtschaftslehre
13 Tage
Quality Specialist - Travel Claims
Allianz —Aschheim
- Vollzeit
- Microsoft Excel
Billing Specialist/ Patientenabrechnung (all genders) in healthcare
Avelios Medical GmbH —München
- Vollzeit
- Flexible Arbeitszeiten
Head of Global Underwriting Process & Coordination
Allianz —München
- 125.417 € – 218.467 € pro Jahr
- Vollzeit
- Hybrides Arbeiten
- Englisch
- Finanzwirtschaft
- Master
13 Tage
Artel Inside Sales Specialist
Nova Biomedical —München
- Vollzeit
- Homeoffice
- Vertrieb
- Unternehmensentwicklung
- Bachelor
Direkt bewerben

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Customer Support Specialist (all genders)

Avelios Medical GmbH
München

Jetzt bewerben

Details zur Stelle

Vollzeit

Leistungen

Firmenfahrrad-Leasing
Flexible Arbeitszeiten
Kostenfreies oder vergünstigtes Deutschland-Ticket

Qualifikationen

Jira
Technischer Support
Debugging

Vollständige Stellenbeschreibung

ABOUT US

Our mission at Avelios is to unlock clinical data to power seamless healthcare operations for better patient care. To do so, we have built a modular software platform that digitizes and optimizes workflows in hospitals with cutting-edge technology in a user-friendly way. With our software, we enable hospitals, doctors & nurses to provide their patients with the best possible care.
We are growing fast and want to keep expanding our team and business to fundamentally digitize healthcare for the better. We appreciate different backgrounds and see diversity as one of our strengths.

THE TEAM AND ROLE

As a Customer Support Specialist (all genders) you ensure stable operations of our hospital software by resolving complex support requests and incidents. You collaborate closely with Engineering & Product and provide reliable support especially in critical clinical contexts. The role includes participation in an on-call rotation outside regular business hours.

YOUR RESPONSIBILITIES

Handle complex 2nd-level support requests & incidents via Jira Service Management (analysis, reproduction, prioritization, solutions/workarounds)
Triage and manage incidents with a clinical-impact lens while meeting SLAs and maintaining clear, consistent case documentation
Coordinate bug investigation and resolution with Product & Engineering and track progress end-to-end
Maintain and improve knowledge assets (known issues, troubleshooting guides, runbooks) to reduce repeat tickets, leveraging AI tools to improve analysis and documentation
Identify recurring issue patterns and drive process & product improvements based on insights
Participate in an on-call rotation outside regular business hours to handle critical incidents in live operations

YOUR QUALIFICATIONS

Experience in technical support, service operations, consulting, or similar roles; healthcare/regulated environments are a strong plus
Strong analytical and structured problem-solving skills; ability to reproduce issues and communicate findings clearly
Familiarity with ticketing systems (Jira Service Management or similar); basic SQL/log-reading/debugging skills are a plus
High sense of ownership, reliability, and calm communication in incident situations
Willingness to participate in an on-call rotation
Fluent German and very good English skills

YOUR BENEFITS

Variety in your tasks and the opportunity to take ownership
An international, informal team structure in a motivating start-up atmosphere, allowing you to participate directly in our customer growth story and the overall success of Avelios
Ability to gain valuable hands-on experience in a startup backed by leading international VCs
Support for your personal development through continuous learning and feedback
Set your own rhythm with flexible working hours and trust-based time tracking
A virtual stock option package (VSOP) that lets you participate in Avelios’ long-term value creation
A monthly meal allowance up to 75 euros, full coverage of the Deutschlandticket, Urban Sports Club or a subsidized Wellpass membership, a bike leasing program and Corporate Benefits that give you access to discounts from a wide range of providers in various areas

Jetzt bewerben

Erweiterte Suche

customer care specialist Jobs in münchen, by

Customer Support Specialist (all genders)

CTC Case & Process Specialist GSA (m,w,d)

Client Services Specialist (m/f/d)

Customer Support Specialist (all genders)

Customer Network Manager, Rare Bone & Endocrine Disorders

Customer Care Specialist (m/w/d)

Core Enterprise Account Executive - Technology & Software

Logistics Manager

Customer Onboarding Specialist - (Italian Speaking) - (He/She)

Senior Customer Training Specialist – Hugo RAS Technology

Executive Project Management and Reporting Specialist (m/f/d) at Allianz SE

Strategic Enterprise Account Executive - verticalized

Operations Specialist (w/m/d)

IT Support Specialist

Billing Specialist/ Patientenabrechnung (all genders) in healthcare

Client Services Specialist (m/w/d)

Quality Specialist - Travel Claims

Billing Specialist/ Patientenabrechnung (all genders) in healthcare

Head of Global Underwriting Process & Coordination

Artel Inside Sales Specialist

Ich möchte aktuelle Job-E-Mails für Stellen als customer care specialist in münchen, by erhalten

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ABOUT US

THE TEAM AND ROLE

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YOUR QUALIFICATIONS

YOUR BENEFITS

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