20 beste Stellen als technical support engineer in kernen im remstal – aktuell auf Personalsuche

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Technical Support Engineer

BYD Europe -
Stuttgart

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Details zur Stelle

vor 2 Tagen

Vollständige Stellenbeschreibung

Stuttgart, Berlin, Munich and Offenbach am Main are all acceptable locations. Stuttgart is preferred.

Job Responsibilities:

1. After - sales Technical Support: In line with the company's overall strategy, resolve various technical issues that arise during the use of home energy storage products (energy storage batteries and inverters) in Italy, ensuring the normal operation of the products.

2. Customer Relationship Maintenance: Maintain good communication with customers, promptly understand their needs and feedback, handle customer complaints and suggestions regarding product after - sales services, and improve customer satisfaction.

3. Product Problem Solving: Assist the local after - sales team in analyzing and resolving product quality problems, formulate effective solutions, and follow up on the progress of problem resolution.

4. Technical Training and Guidance: Provide local customers with technical training on product use, repair, and maintenance to enhance their product operation capabilities.

5. Feedback and Suggestions: Collect feedback information on product use in the market and provide valuable suggestions for the company's new product R & D and product strategy planning.

6. Spare Parts Management: Cooperate with the warehouse to ship spare parts and repair damaged spare parts.

Job Requirements:

1. Industry Experience: Have more than 2 years of relevant work experience in the residential energy storage or small - scale commercial and industrial energy storage industry.

2. Professional Background: Majors in solar energy storage, electrical engineering, etc. are preferred.

3. Technical Knowledge: Be familiar with the main home hybrid drives, PCS, batteries, and integrated systems in the market, and have basic electrical technical knowledge. Have the ability to independently solve product failures.

4. Regulatory Understanding: Be familiar with local residential energy storage - related regulations.

5. Sales Network and Customers: Have an understanding of the major sales networks and key customer information in Italy, and have the ability to effectively promote products at the installer level.

6. Willingness to Travel: Be willing to travel within Italy according to work needs and accept occasional business trips to other countries around Italy.

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Erweiterte Suche

technical support engineer Jobs in kernen im remstal

Technical Support Engineer

Experienced Technical Support Engineer

Technical Support Engineer (m/f/x)

Technical Project Manager – Humanoid Robotics (m/f/d)

Project Engineer - BESS, Stuttgart (German Speaking) (m/w/d)

AI/ML Engineer – Behavioral Safety (m/f/d)

Data Visualization Engineer & Data Integration Analyst

FPGA Engineer (m/f/d) – Digital Front-End & Real-Time Waveform Generation

Senior Software Engineer - Support & AI Automation (m/f/x)

(Senior) DevOps & QA Engineer (d/f/m) – Infrastructure and Quality for Safety-Critical Software

Solutions Engineer

Cyber-Security Software Engineer for Automated Mobile Machinery (f/m/div.)

Software Engineer-Junior

Implementations/Activations Network Engineer II

Technical Engineer Manager - SME

Cloud Network Engineer - SOCEUR

Staff Engineer Field Application Engineering (f/m/div)

Cyber-Security Software Engineer for Automated Mobile Machinery (f/m/div.)

Network Engineer

Audio Engineer

Ich möchte aktuelle Job-E-Mails für Stellen als technical support engineer in kernen im remstal erhalten

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Stuttgart, Berlin, Munich and Offenbach am Main are all acceptable locations. Stuttgart is preferred.

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