20 beste Stellen als customer care specialist in hessen – aktuell auf Personalsuche

AS Denza Customer Care Specialist
BYD Europe —Frankfurt am Main
- Microsoft Powerpoint
- Vertrieb
- Kundenberatung
Lifecycle Specialist, Time and Attendance - EMEA
Remote —Frankfurt am Main
- 29.750 € – 67.000 € pro Jahr
- Homeoffice
- Englisch
- Projektmanagement
- Konfliktberatung
- Homeoffice-Möglichkeit
- Flexible Arbeitszeiten
Customer Care Specialist (m/w/d)
adesta GmbH & Co. KG —Darmstadt
- 42.000 € – 50.000 € pro Jahr
- Vollzeit
- Kundenberatung
- Englisch
Sr Contracts Specialist (w/m/d)
Insulet Corporation —Frankfurt am Main
- Vollzeit
- CRM-Software
- Microsoft Excel
- Salesforce
Senior FP&A Specialist (d/f/m)
solarisBank AG —Frankfurt am Main
- 68.000 € – 85.000 € pro Jahr
- Microsoft Powerpoint
- Microsoft Excel
- Englisch
Hospital Affairs Lead - Germany (Mid-West)
Rhythm Pharmaceuticals —Frankfurt am Main
- Vollzeit
- CRM-Software
- Doktorat
- Vertrieb
Enterprise Account Executive - Germany - Healthcare & Life Sciences
Salesforce —Frankfurt am Main
- Vollzeit
- Vertrieb
- Salesforce
- Kommunikationsfähigkeit
11 Tage
HSE & CI Engineer
Alkegen —Fulda
- 57.437 € – 71.796 € pro Jahr
- Vollzeit
- Bachelor
- Organisationstalent
- Verhandlungsgeschick
Customer Service Specialist
DiaSorin —Dietzenbach
- Vollzeit
- Master
- Bachelor
- PC-Kenntnisse
Customer Excellence Specialist
Dentsply Sirona —Bensheim
- CRM-Software
- ERP-Systeme
- Englisch
AS Spare Parts Operations Specialist
BYD Europe —Frankfurt am Main
- Microsoft Powerpoint
- Präsentationserfahrung
- Bachelor
Technical Support Specialist II EMEA
Nova Biomedical —Frankfurt am Main
- Vollzeit
- CRM-Software
- Microsoft Outlook
- Salesforce
Direkt bewerben
Senior Lifecycle Specialist, Employee Relations and Transitions - EMEA
Remote —Frankfurt am Main
- 46.500 € – 104.650 € pro Jahr
- Homeoffice
- Englisch
- Konfliktberatung
- Verhandlungsgeschick
- Homeoffice-Möglichkeit
- Flexible Arbeitszeiten
2 Tage
Senior Specialist Regulatory Affairs (m/f/d)
Stanley Black & Decker —Idstein
- Vollzeit
- Kommunikationsfähigkeit
Specialist Regulatory Affairs (m/f/d)
Stanley Black & Decker —Idstein
- Vollzeit
- Kommunikationsfähigkeit
Mitarbeiter Kundenservice Spedition / Customer Care Specialist (m/w/d)
Raben Trans European Germany GmbH —Erlensee
- Vollzeit
- Englisch
- Gleitzeit
- Weiterbildungsprogramme
3 Tage
Sales Representative
DiaSorin —Dietzenbach
- Vollzeit
- Microsoft Powerpoint
- Microsoft Office
- Projektmanagement
German-speaking Customer Support Agent for Telecom Team in Athens
Next Job Abroad —Frankfurt am Main
- Vollzeit
- Vertrieb
- Kundenberatung
- Umzugskostenzuschuss
Direkt bewerben
Operations Specialist III, Aerospace & Defense (EU)
Airspace —Frankfurt am Main
- 55.000 € – 70.000 € pro Jahr
Direkt bewerben
VAT Manager
Motherson —Bruchköbel
- Vollzeit
- ERP-Systeme
- Finanzwirtschaft
- Wirtschaft

Ich möchte aktuelle Job-E-Mails für Stellen als customer care specialist in hessen erhalten

Wenn Sie sich bei Ihrem Konto anmelden, stimmen Sie den Nutzungsbedingungen, den Richtlinien zur Verwendung von Cookies sowie der Datenschutzerklärung von SimplyHired zu.

Weitere Job-Standorte erkunden

customer care specialist jobs near hessen

Jobs als Customer Care Specialist in Frankfurt Am Main

Jobs als Enterprise Account Executive in Frankfurt Am Main

Jobs als Mitarbeiter Kundenservice in Darmstadt

Jobs als Senior Sales Specialist in Frankfurt Am Main

Jobs als Customer Service Representative in Kelsterbach

Jobs als Customer Service Representative in Berlin

Jobs als Passenger Service in Flughafen Berlin Brandenburg (ber)

Jobs als Customer Service Representative in Dormagen

Jobs als Bedienung, Kellner, Service in Mannheim

Jobs als Customer Service Representative in Eschborn

Jobs als Customer Support German Remote in Home Office

Jobs als Sales Support Specialist in München

Jobs als Learning Development Specialist in Berlin

Jobs als Pädagogische Mitarbeiter Schule in Niedersachsen

Jobs als Homeoffice, Kundenservice in Stuttgart

Jobs als Mitarbeiter Kundenservice in Hamburg

Jobs als Mitarbeiter Kundenservice in Mannheim

Jobs als Mitarbeiter Kundenservice in Marburg An Der Lahn

Jobs als Wissenschaftlicher Mitarbeiter in Nürnberg

Jobs als Mitarbeiter Kundenservice in Stuttgart

AS Denza Customer Care Specialist

BYD Europe -
Frankfurt am Main

Jetzt bewerben

Details zur Stelle

Qualifikationen

Microsoft Powerpoint
Vertrieb
Kundenberatung
Präsentationserfahrung
Bachelor
Kommunikationswissenschaft
Wirtschaft
Kommunikationsfähigkeit
Deutsch

Vollständige Stellenbeschreibung

About BYD

Our Purpose is to build a zero-emission future that reconnects humanity with nature. We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team.

BYD is a leading, high-tech multinational, based in Shenzhen, China. Operates in four core fields of IT, automotive, new energy, and rail transit and employs over 300,000 people worldwide. As a global pioneer in New Energy Solutions BYD is dedicated to building a zero-emission ecosystem.

BYD Automotive GmbH is a leading global electric vehicle manufacturer specializing in innovative, sustainable mobility solutions. As part of the BYD Group, the company focuses on developing cutting-edge electric cars, integrating advanced technology with eco-friendly design to drive the future of transportation. The scope of products spans across all brands of BYD, which fall under the responsibility of BYD Automotive GmbH.

Key Responsibilities:

Premium Customer Engagement & Complaint Resolution

Deliver personalized, high-touch support across all contact channels (phone, email, chat, social media, app community, etc.), ensuring every interaction meets DENZA’s premium standards.
Manage and resolve both sales and after-sales cases with transparency, empathy, and urgency.
Ensure all customer communications are consistent with DENZA’s tone of voice and premium brand identity.
Record and track all cases through internal systems, providing detailed documentation and proactive updates.
Collaborate cross-functionally with retail, service, and logistics teams to achieve root-cause resolutions and implement long-term service improvements.

NPS Ownership & Customer Loyalty

Take full accountability for NPS results within the market—analyzing feedback, identifying key satisfaction drivers, and implementing improvement actions.
Lead customer delight initiatives that deepen emotional connection, foster loyalty, and enhance overall satisfaction.
Monitor and interpret customer insights to drive continuous improvements in service delivery and elevate brand perception.

Customer Journey & Experience Enhancement

Support customers through every stage of their journey—from onboarding and test drives to delivery and after-sales follow-up.
Represent DENZA as a “brand ambassador”, ensuring every engagement mirrors the quality, elegance, and exclusivity expected from a premium EV marque.
Participate in experience audits and contribute to the development of new processes that reinforce the luxury ownership journey.

Cross-Market Collaboration & Excellence Development

Partner with Country teams and Global Customer Care teams to align service standards and uphold a consistent global premium experience.
Share insights, best practices, and innovations that strengthen DENZA’s global reputation for customer care excellence.
Contribute actively to the continuous evolution of DENZA’s Customer Care Excellence Framework, supporting the brand’s pursuit of world-class service.

Qualifications:

Bachelor’s degree in Business Administration, Communications, or a related discipline.
3–5 years of experience in customer service or after-sales—preferably within premium automotive, EV, or luxury brand environments.
Proven track record of managing complex customer cases with composure and professionalism.
Strong analytical mindset, with experience in CRM platforms and NPS or VOC (Voice of Customer) analysis.
Exceptional written and verbal communication skills, with cultural sensitivity and adaptability.
Fluent in English and German.
Self-organized with communication skills and an understanding of differences between countries, cultures, regulations. Self-learning, the ability to discover and solve problems.
Excellent written and verbal communication skills in German language and English is a must.
High-level attention to details, time management and accuracy. Proficient PowerPoint and presentation skills.
Must hold a valid driver license for EU and candidates must be eligible to work in Europe.

Why Join Us?

Opportunity to work in a dynamic and innovative industry.
Competitive salary and benefits. Exposure to global automotive trends and strategies.
A collaborative team environment that fosters professional growth.

Jetzt bewerben

Erweiterte Suche

customer care specialist Jobs in hessen

AS Denza Customer Care Specialist

Lifecycle Specialist, Time and Attendance - EMEA

Customer Care Specialist (m/w/d)

Sr Contracts Specialist (w/m/d)

Senior FP&A Specialist (d/f/m)

Hospital Affairs Lead - Germany (Mid-West)

Enterprise Account Executive - Germany - Healthcare & Life Sciences

HSE & CI Engineer

Customer Service Specialist

Customer Excellence Specialist

AS Spare Parts Operations Specialist

Technical Support Specialist II EMEA

Senior Lifecycle Specialist, Employee Relations and Transitions - EMEA

Senior Specialist Regulatory Affairs (m/f/d)

Specialist Regulatory Affairs (m/f/d)

Mitarbeiter Kundenservice Spedition / Customer Care Specialist (m/w/d)

Sales Representative

German-speaking Customer Support Agent for Telecom Team in Athens

Operations Specialist III, Aerospace & Defense (EU)

VAT Manager

Ich möchte aktuelle Job-E-Mails für Stellen als customer care specialist in hessen erhalten

Related Searches

Weitere Job-Standorte erkunden

Tools für Jobsuchende

Arbeitgebertools

Durchsuchen

Bleiben Sie in Kontakt