20 beste Stellen als group leader in hamburg – aktuell auf Personalsuche

Head of Customer Service Europe (m/w/d)
Montblanc —Hamburg
- Kundenberatung
- Microsoft Office
- Produktion
- Flexible Arbeitszeiten
Team Leader (all genders)
DERICHEBOURG Aeronautics —Hamburg
- Vollzeit
- Microsoft Office
- Produktion
- Kommunikationsfähigkeit
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Direkt bewerben
SHIFT LEADER (M/W/D) VOLLZEIT ODER TEILZEIT (MIND. 30 STD./WOCHE) | UNBEFRISTET
Merlin Entertainments —Hamburg
- Wochenendarbeit möglich
- Englisch
- Organisationstalent
Teamleiter*in Flottenkoordination Werkstattmanagement (w/m/d)
Europcar —Hamburg
- 48.000 € – 57.000 € pro Jahr
- Vollzeit
- Microsoft Excel
- Microsoft Office
- Mit Reiseanteil
- Aufstiegsmöglichkeiten
- Flexible Arbeitszeiten
Senior Project & Process Manager – Operational Excellence Group Functions (f/m/d)
applike group —Hamburg
- Vollzeit
- Hybrides Arbeiten
- Künstliche Intelligenz
- Wirtschaft
- Homeoffice-Möglichkeit
Direkt bewerben
10 Tage
Cargo Operations Officer (f/m/d)
CMA CGM —Hamburg
- Windows
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7 Tage
Salesforce Administrator (m/f/d) #0261
GBA Group —Hamburg
- Vollzeit
- Salesforce
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Project Leader / Project Manager (m/f/d) – R&D Projects
Nexperia Germany GmbH —Hamburg
- Überstunden
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- Präsentationserfahrung
- Wirtschaft
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- Flexible Arbeitszeiten
Alibaba.com-Go To Market Leader (for Accio Work)-based in Italy/Germany/France/Spain
Alibaba —Hamburg
- Unternehmensentwicklung
- Bachelor
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Global Account Director, Aerospace & Defence (m/f/d)
DSV —Hamburg
- Vollzeit
- Vertrieb
- Unternehmensentwicklung
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8 Tage
Customer Service Sales / m/f/d)
CEVALogistics —Hamburg
- Vollzeit
- Vertrieb
- Englisch
- Microsoft Office
- Weiterbildungsprogramme
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Apple Channel Store Advisor, Tech Village, Hamburg
Apple —Hamburg
- Wochenendarbeit möglich
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8 Tage
Functional Academy Manager (m/f/d) â€“ Tech Academy
Hapag-Lloyd AG —Hamburg
- Künstliche Intelligenz
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Senior Experienced Hire, Rapid Value & Cash
Boston Consulting Group —Hamburg
- Vollzeit
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Freight Forwarding Import Agent (m/f/d) M/F
Geodis —Hamburg
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Import Coordinator (Ocean Freight)
Crane Worldwide Germany GmbH —Hamburg
- Englisch
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Project Leader Procurement, Supply Chain and Logistic (D/F/M)
Airbus Operations GmbH —Hamburg
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13 Std.
Sachbearbeiter Schadenmanagement (w/m/d)
Europcar —Hamburg
- Vollzeit
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MDAO Reference System Leader (d/f/m)
Airbus Operations GmbH —Hamburg
- Vollzeit
- Doktorat
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- Kostenbeteiligung am Arbeitsweg
- Flexible Arbeitszeiten
Crewing Manager (M/F/D)
NORDIC HAMBURG SHIPMANAGEMENT GMBH & CO. KG —Hamburg
- Englisch
- Master
- Flexible Arbeitszeiten

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Head of Customer Service Europe (m/w/d)

Montblanc -
Hamburg

Jetzt bewerben

Details zur Stelle

Festanstellung

Leistungen

Flexible Arbeitszeiten

Qualifikationen

Kundenberatung
Microsoft Office
Produktentwicklung
Produktion
Wirtschaft
Führungserfahrung
Lean Manufacturing

Vollständige Stellenbeschreibung

Customer Services
Hamburg, DE
Permanent

Reference code: JR128097

Since MONTBLANC revolutionized writing culture in 1906 with the first spill-proof fountain pen, we have been known for outstanding craftsmanship, highest aesthetics, and innovative solutions. And we keep pushing the boundaries. We combine the best of tradition, technology and design in writing instruments, watches, leather goods, new technologies and selected accessories. With our name and in our emblem, we embody this mission: to implement bold ideas with outstanding craftsmanship and create refined products for people with highest expectations. In doing so, we are at the forefront of technology and design, drawing on the passion of more than 3,000 employees and living a culture that - like our products - inspires people to unleash their potential, to thrive and to achieve.

What moves you makes us.
What we create goes beyond conventional luxury. We make products for people who follow their passions, accomplish things and wish to leave a lasting legacy. And we achieve this because we employ people who are just like that, who let their passions merge with ours. If you would like to become part of this, then apply for the position of

Head of Customer Service Europe (m/w/d)

For our HQ in Hamburg, full-time starting October 01, 2026

„ This is more than a leadership position; it's an invitation to ignite passion for service, foster innovation, and drive a unified vision for customer delight across our European operations. If you are a dynamic leader with a proven track record of empowering teams and crafting seamless, memorable customer journeys on a grand scale, your next chapter begins here.” - Anne, Director International Customer Service

Indulge your passion…

by taking overall responsibility for Customer Service Europe, including the Technical Center with a team of approximately 30 FTEs (logistic , administration, watchmaker, technicians for writing Instruments) and driving operational excellence
by driving E2E performance in order to reach best in class customer service experience, while optimizing operating costs
by coordinating all processes between Customer Service, Logistics, technical departments, and administration
by analyzing, optimizing, and continuously improving internal processes
by managing cross-functional projects and initiating improvement measures
by collaborating closely with internal interfaces and international markets
by supporting the development and implementation of systems and tools (e.g., SAP, workforce solutions)
by preparing analyses, reports, and decision-making materials for management

You’ll have …

a completed degree or comparable qualification in a business or technical field
minimum 15 years of professional and leadership experience in customer service, repair center, or a comparable environment and managing large teams
experience in an international environment and lean manufacturing and working with different markets
a strong mindset and proven record in continuous improvement
confident in using common IT systems (e.g. SAP, MS Office)
strong communication and leadership skills
analytical thinking as well as a structured and solution-oriented way of working
very good German and English skills, both written and spoken

In a culture that…

has combined tradition with a pioneering spirit for over 100 years
extends its innovative approach far beyond product development
brings together individuality, enthusiasm and the joy of creativity
is cosmopolitan, vibrant and diverse
invites you to go above and beyond as part of a team
is willing to allow you to develop it, shape it and leave your mark on it

In return, you’ll get…

an international environment and good development opportunities
flexible working hours
an attractive company pension scheme
site services such as: canteen, on-site café and laundry service
company sports and other health programs
discounted Urban Sports membership
a subsidized ticket for local public transport (HVV-ProfiTicket)
an employee car park and free charging stations for electric vehicles
German company bike and a secure bicycle parking area
special conditions on Montblanc products and products from other Group brands
employee benefit portals
30 days holiday
regular events for employees
various further training opportunities

Short: Indulge your passions based on your talents and abilities in an inspiring and diverse culture that is characterised by employee recognition and support. Experience all this with us.

We look forward to receiving your application and to meeting you! The HR team

Jetzt bewerben

Erweiterte Suche

group leader Jobs in hamburg

Head of Customer Service Europe (m/w/d)

Team Leader (all genders)

SHIFT LEADER (M/W/D) VOLLZEIT ODER TEILZEIT (MIND. 30 STD./WOCHE) | UNBEFRISTET

Teamleiter*in Flottenkoordination Werkstattmanagement (w/m/d)

Senior Project & Process Manager – Operational Excellence Group Functions (f/m/d)

Cargo Operations Officer (f/m/d)

Salesforce Administrator (m/f/d) #0261

Project Leader / Project Manager (m/f/d) – R&D Projects

Alibaba.com-Go To Market Leader (for Accio Work)-based in Italy/Germany/France/Spain

Global Account Director, Aerospace & Defence (m/f/d)

Customer Service Sales / m/f/d)

Apple Channel Store Advisor, Tech Village, Hamburg

Functional Academy Manager (m/f/d) â€“ Tech Academy

Senior Experienced Hire, Rapid Value & Cash

Freight Forwarding Import Agent (m/f/d) M/F

Import Coordinator (Ocean Freight)

Project Leader Procurement, Supply Chain and Logistic (D/F/M)

Sachbearbeiter Schadenmanagement (w/m/d)

MDAO Reference System Leader (d/f/m)

Crewing Manager (M/F/D)

Ich möchte aktuelle Job-E-Mails für Stellen als group leader in hamburg erhalten

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