20 beste Stellen als it in hürth – aktuell auf Personalsuche

First Line Support Technician IT
MM Flowers —Euskirchen
- Vollzeit
- Windows
- Erfahrung in der IT
Direkt bewerben
12 Tage
IT-Support Engineer (m/w/d)
Emons —Köln
- Online-Bewerbung
- Englisch
- Erfahrung in der IT
- Flexible Arbeitszeiten
Direkt bewerben
Quereinstieg: IT-Administrator:in (m/w/d)
Syntex GmbH —Hürth
- Vollzeit
- Homeoffice
- Weiterbildungsprogramme
- Aufstiegsmöglichkeiten
Direkt bewerben
2 Tage
Mitarbeiter Service Desk 1st & 2nd Level Support (m/w/d)
Griesemann Gruppe GmbH & Co. KG —Wesseling
- Vollzeit
- Mitarbeiter-Rabatt
- Flexible Arbeitszeiten
Direkt bewerben
IT Security Engineer (m/w/d)
Griesemann Gruppe GmbH & Co. KG —Wesseling
- Vollzeit
- Informatik
- Mitarbeiter-Rabatt
- Flexible Arbeitszeiten
Direkt bewerben
IT-Service Mitarbeiter*in
Kölner Verkehrs-Betriebe AG —Köln
- Vollzeit
- Hybrides Arbeiten
- Homeoffice-Möglichkeit
- Employee Assistance Program
Direkt bewerben
Lead Technical Support (m/w/d)
aufinity Group GmbH —Köln
- Vollzeit
- Führungserfahrung
- Homeoffice-Möglichkeit
- Weiterbildungsprogramme
Direkt bewerben
IT-Administrator*in in Teilzeit
Econ Application GmbH —Frechen
- Teilzeit
- Homeoffice
- Englisch
- Erfahrung in der IT
- Homeoffice-Möglichkeit
- Weiterbildungsprogramme
Teilzeit IT Administrator & Support (m/w/d)
Cloumo GmbH —Köln
- 20.000 € – 25.000 € pro Jahr
- Teilzeit
- Englisch
- Windows
- SharePoint
- Flexible Arbeitszeiten
Direkt bewerben
6 Std.
IT Desktop Support
Axiom Technologies —Köln
- Vollzeit
- Informatik
- Software-Fehlerbehebung
- Windows
- Flexible Arbeitszeiten
IT Associate - Focus AI (all genders) - BCG Platinion
Boston Consulting Group —Köln
- Informatik
- Master
- Mit Reiseanteil
IT Support Specialist - Service Desk (m/w/d)
Xecuro GmbH —Bonn
- Vollzeit
- Erfahrung in der IT
2nd Level Software Support (m/w/d)
Wolters Kluwer —Hürth
- Vollzeit
- Englisch
- Microsoft Office
- Erfahrung mit Netzwerken
- Weiterbildungsprogramme
- Flexible Arbeitszeiten
10 Tage
Junior Service Desk Agent (m/w/d)
SoCura —Köln
- Vollzeit
- Microsoft Office
- Organisationstalent
- Erfahrung in der IT
- Mitarbeiter-Rabatt
- Flexible Arbeitszeiten
DORA Consultant*
Cegeka Deutschland GmbH —Köln
10 Tage
IT -Komponentenverantwortliche ( m/w/d ) für Softwareverfahren der öffentlichen Sicherheit am Standort Köln oder Hamm
Bundesverwaltungsamt —Köln
- 4.124,53 € – 6.326,77 € pro Monat
- Teilzeit
- Informatik
- DevOps
- Englisch
- Gleitzeit
- Homeoffice-Möglichkeit
4 Tage
IT-Support Mitarbeiter (m/w/d)
Die Technologen IT & Engineering GmbH —Köln
- Erfahrung in der IT
- Homeoffice-Möglichkeit
2 Tage
IT - Mitarbeiter (m/w/d)
Greif & Contzen Immobilien —Köln
- Informatik
- SharePoint
SOC Analyst
Possehl Secure GmbH —Köln
- Bereitschaftsdienst
- Azure
- Homeoffice-Möglichkeit
- Flexible Arbeitszeiten
Projektmanager Digital (Mensch)
NetFederation GmbH —Köln
- Hybrides Arbeiten
- Englisch
- Microsoft Office
- Projektmanagement
- Gleitzeit
- Weiterbildungsprogramme
Direkt bewerben

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First Line Support Technician IT

MM Flowers -
Euskirchen

Direkt bewerben

Details zur Stelle

Vollzeit
vor 12 Tagen

Qualifikationen

iOS
Windows
Android
Hardware
Erfahrung in der IT
Active Directory
Helpdesk

Vollständige Stellenbeschreibung

Support Technician

Location: Kolumbusstr. 62 Euskirchen
Hours: Full-time, 40 hours per week (typically Monday-Friday)
Reporting to: IT Service Operations Manager

Join Our IT Team

We're looking for a passionate and customer-focused Support Technician to join our growing IT team. This is an exciting opportunity for someone who enjoys solving problems, helping people, and working with technology in a fast-paced business environment.

As the first point of contact for IT support across the organisation, you'll play a vital role in ensuring colleagues receive exceptional technical assistance and outstanding customer service. You'll be responsible for diagnosing and resolving IT issues, managing service requests, maintaining our knowledgebase, and supporting wider IT projects that enhance the user experience across the business.

If you're proactive, motivated, and thrive on delivering excellent customer support, we'd love to hear from you.

What You'll Be DoingIT Support & Service Desk

Act as the first point of contact for IT-related incidents and service requests.
Diagnose and resolve hardware, software, and application issues efficiently.
Log, manage, and update support tickets through the helpdesk system.
Monitor and prioritise tickets to ensure service levels are met.
Escalate more complex issues to senior IT team members when required.

Customer Service

Deliver a first-class support experience to colleagues across the business.
Communicate clearly and professionally, keeping users informed throughout the resolution process.
Manage expectations and ensure a positive customer experience.

Knowledge Sharing & Continuous Improvement

Create and maintain knowledgebase articles, guides, and solutions.
Identify recurring issues and recommend improvements to prevent future incidents.
Contribute ideas to improve support processes and overall service delivery.

Project Support

Assist with the planning, testing, and implementation of IT projects.
Support the rollout of new technologies and solutions across the business.
Help document processes and procedures for new systems and services.

Team Collaboration

Work closely with colleagues across the IT function.
Share knowledge and contribute to a collaborative team environment.
Support the ongoing success of the IT Service Desk.

What We're Looking ForEssential Skills & Experience

Previous experience in a customer-facing IT support role, ideally within a Service Desk environment.
Strong troubleshooting skills across hardware, software, and IT systems.
Excellent communication skills with the ability to explain technical concepts to non-technical users.
Experience using helpdesk or ticket management systems.
Strong organisational skills with the ability to prioritise workloads and meet deadlines.
Experience documenting solutions and maintaining support knowledgebases.

Desirable Skills & Experience

Experience working with escalation processes and second- or third-line support teams.
Knowledge of Active Directory, Microsoft Windows, and Microsoft 365 applications.
Understanding of ITIL principles or IT service management best practices.
Experience supporting mobile devices, including iOS and Android.
Basic understanding of networking and IT infrastructure.

What You'll Bring

We're looking for someone who embodies our values:

Trusted – Reliable, accountable, and committed to delivering high standards.
Passionate – Enthusiastic about technology and helping others.
Dynamic – Proactive, adaptable, and solutions-focused.
Collaborative – A strong team player who builds positive working relationships.

Why Join Us?

This is an excellent opportunity to develop your IT career within a supportive and forward-thinking team. You'll gain exposure to a wide range of technologies, contribute to exciting projects, and play a key role in delivering outstanding IT services across the business.

Ready to take the next step in your IT career? Apply today and become part of our team.

Job Type: Full-time

Work Location: In person

Direkt bewerben

Erweiterte Suche

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First Line Support Technician IT

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Quereinstieg: IT-Administrator:in (m/w/d)

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IT Security Engineer (m/w/d)

IT-Service Mitarbeiter*in

Lead Technical Support (m/w/d)

IT-Administrator*in in Teilzeit

Teilzeit IT Administrator & Support (m/w/d)

IT Desktop Support

IT Associate - Focus AI (all genders) - BCG Platinion

IT Support Specialist - Service Desk (m/w/d)

2nd Level Software Support (m/w/d)

Junior Service Desk Agent (m/w/d)

DORA Consultant*

IT -Komponentenverantwortliche ( m/w/d ) für Softwareverfahren der öffentlichen Sicherheit am Standort Köln oder Hamm

IT-Support Mitarbeiter (m/w/d)

IT - Mitarbeiter (m/w/d)

SOC Analyst

Projektmanager Digital (Mensch)

Ich möchte aktuelle Job-E-Mails für Stellen als it in hürth erhalten

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