20 beste Stellen als customer experience specialist in frankfurt am main – aktuell auf Personalsuche

Employee Experience Specialist - HR department
NielsenIQ —Frankfurt am Main
- 46.400 € – 58.000 € pro Jahr
- Vollzeit
- Hybrides Arbeiten
- Organisationstalent
- Employee Assistance Program
Direkt bewerben
Reception Specialist
Williams Lea —Frankfurt am Main
- 40.000 € – 43.000 € pro Jahr
- Vollzeit
- Hochschulreife
- Empfang
- Gästebetreuung
Direkt bewerben
R&D Specialist (m/w/d)
CJ Mainfrost Foods GmbH —Nidderau
- 46.000 € – 70.000 € pro Jahr
- Vollzeit
- Englisch
- Bachelor
- Kommunikationsfähigkeit
- Mitgliedschaft im Fitnessstudio
- Flexible Arbeitszeiten
Direkt bewerben
12 Tage
Logistics Specialist Trainee, Data Center Communities
A100 ROW GmbH —Frankfurt am Main
- Überstunden
- Doktorat
- Master
- Hochschulreife
- Flexible Arbeitszeiten
Administration Specialist (m/f/n)
BYD Europe —Frankfurt am Main
- Montag bis Freitag
- Bachelor
- Wirtschaft
- Reisekostenerstattung
Corporate Communication Specialist (m/f/d)
Hager Group —Frankfurt am Main
- Master
10 Tage
Customer Service & Planning Specialist Audit Services (m/f/d) DQS Germany Frankfurt
DQS Holding GmbH —Frankfurt am Main
- Vollzeit
- Kommunikationsfähigkeit
12 Tage
Customer Service & Planning Specialist Account Services (m/f/d) DQS Germany Frankfurt
DQS Holding GmbH —Frankfurt am Main
- Vollzeit
- Kommunikationsfähigkeit
12 Tage
AS Denza Customer Care Specialist
BYD Europe —Frankfurt am Main
- Präsentationserfahrung
- Bachelor
- Wirtschaft
Transaction Monitoring and Screening Senior Specialist - Vice President (m/w/d)
Sumitomo Mitsui Banking Corporation —Frankfurt am Main
- 78.000 € – 118.000 € pro Jahr
- Hybrides Arbeiten
- Finanzwirtschaft
- Bachelor
Senior Specialist, Employee Relations - EMEA
Remote —Frankfurt am Main
- 46.500 € – 104.650 € pro Jahr
- Homeoffice
- Homeoffice-Möglichkeit
- Mitgliedschaft im Fitnessstudio
Inside Sales & Customer Service Specialist Europe (m/f/d)
Magswitch Technology Europe GmbH —Rüsselsheim am Main
- 37.973,20 € – 73.149,60 € pro Jahr
- Vollzeit
- Hybrides Arbeiten
Direkt bewerben
14 Tage
Customer Service & Planning Specialist Global Accounts (m/f/d) DQS Germany Frankfurt
DQS Holding GmbH —Frankfurt am Main
- Vollzeit
- Kommunikationsfähigkeit
12 Tage
Field Service Specialist
Salesforce —Frankfurt am Main
- Vollzeit
- Informatik
- Bachelor
- Führungserfahrung
IT Specialist (Data Center Technician), Data Center Operations, DCC Communities
A100 ROW GmbH —Frankfurt am Main
- Wochenendarbeit möglich
- Hochschulreife
- Kostenbeteiligung am Arbeitsweg
- Employee Assistance Program
Claims Specialist Property E&C (hybrid, m/f/x, 80-100%), Frankfurt (DE), Hamburg (DE) and Munich (DE).
Swiss Re —Frankfurt am Main
- 70.000 € – 116.000 € pro Jahr
- Vollzeit
Product Marketing (Junior)Specialist(m/w/d) (Hankook Tire Europe)
Hankook Reifen Deutschland GmbH —Neu-Isenburg
- Vollzeit
- Marketing
- Bachelor
- Wirtschaft
- Flexible Arbeitszeiten
Senior Logistics Specialist, Data Center Communities
A100 ROW GmbH —Frankfurt am Main
- Vollzeit
- Doktorat
- Master
- Hochschulreife
- Flexible Arbeitszeiten
10 Tage
Retail Marketing Specialist (m/f/d)
BYD Europe —Frankfurt am Main
- Wirtschaft
Alliances Specialist Life Science
SAS —Frankfurt am Main
- 90.000 € – 100.000 € pro Jahr
- Informatik
- Marketing
- Bachelor

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Employee Experience Specialist - HR department

NielsenIQ -
Frankfurt am Main

Direkt bewerben

Details zur Stelle

Vollzeit
46.400 € – 58.000 € pro Jahr

Leistungen

Employee Assistance Program

Qualifikationen

Organisationstalent

Vollständige Stellenbeschreibung

Job Description

Frankfurt or Nuremberg based position.

Our Employee Experience Team serves as the central point of contact for all administrative and operational HR matters throughout the employee lifecycle. Through a strong service mindset, modern processes, and a people-centered approach, we create a positive employee experience and support employees and managers in their day-to-day work.

Our Mission

We make HR simple, efficient, and personal. By delivering reliable service, driving continuous, improvement, and implementing digital solutions, we create a work environment where employees can focus on their growth and success.

Job Description

As an HR Employee Experience Specialist (m/f/d), you will be the first point of contact for your assigned business unit on all operational HR matters, from employment contract creation to reference letter preparation, making an important contribution to effective HR management at GfK & NIQ. As part of a dedicated and international team, you will promote a positive employee experience and support the efficient execution of our HR processes. You can expect a dynamic and challenging role with a wide range of interfaces across an international environment

Missions

Serve as a knowledgeable contact person for operational HR processes and employee-related matters such as working hours, vacation, maternity leave, parental leave, etc., for employees and managers.
Proactively and professionally resolve HR support-related issues and support HR Business Partners in their day-to-day activities.
Maintain employee master data and personnel records, and prepare employment contracts, contract amendments, certificates, and other HR-related documentation.
Handle general administrative tasks related to hiring, transfers, promotions, and employee terminations.
Ensure the timely and accurate execution of all HR-related processes and associated administrative requirements.
Support the implementation and continuous improvement of HR processes within the HRIS Workday and contribute to HR projects.
- Act as the interface to the internal Payroll Team for your assigned responsibilities.
·Collaborate closely and effectively with HR Business Partners and Payroll Partners. ·
Support leave and absence management and respond to employee inquiries.
Drive the optimization of existing HR processes and tools. In this role, you will report to the HR Employee Experience Cluster Lead DACH, Iberia & Italy.

Your profile

You are a trustworthy and dedicated professional, recognized for your reliable and efficient way of working. You are able to organize your area of responsibility independently and maintain an overview even under time pressure. Your enjoyment of teamwork and working with people completes your profile.

You bring the following professional qualifications:

2-5 years of experience in operational HR, ideally within an international service-oriented organization
Good knowledge of labor law and an understanding of works council co-determination rights; basic knowledge of payroll tax and social security regulations is desirable
Initial experience working with works councils, as well as basic knowledge of German Works Constitution Act (Betriebsverfassungsrecht), is an advantage
Open and engaging personality with strong analytical skills, quick comprehension, and a high level of customer/service orientation
Strong team player with a proactive, structured, and reliable approach to work
Flexibility, commitment, and excellent organizational skills
Advanced proficiency in Microsoft Office applications (Excel, Word, Outlook); knowledge of Workday is an advantage
Excellent German language skills, both written and spoken, as well as good English language skills are required.

Additional Information

Our Benefits

Flexible working environment
Volunteer time off
LinkedIn Learning
Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion

Direkt bewerben

Erweiterte Suche

customer experience specialist Jobs in frankfurt am main

Employee Experience Specialist - HR department

Reception Specialist

R&D Specialist (m/w/d)

Logistics Specialist Trainee, Data Center Communities

Administration Specialist (m/f/n)

Corporate Communication Specialist (m/f/d)

Customer Service & Planning Specialist Audit Services (m/f/d) DQS Germany Frankfurt

Customer Service & Planning Specialist Account Services (m/f/d) DQS Germany Frankfurt

AS Denza Customer Care Specialist

Transaction Monitoring and Screening Senior Specialist - Vice President (m/w/d)

Senior Specialist, Employee Relations - EMEA

Inside Sales & Customer Service Specialist Europe (m/f/d)

Customer Service & Planning Specialist Global Accounts (m/f/d) DQS Germany Frankfurt

Field Service Specialist

IT Specialist (Data Center Technician), Data Center Operations, DCC Communities

Claims Specialist Property E&C (hybrid, m/f/x, 80-100%), Frankfurt (DE), Hamburg (DE) and Munich (DE).

Product Marketing (Junior)Specialist(m/w/d) (Hankook Tire Europe)

Senior Logistics Specialist, Data Center Communities

Retail Marketing Specialist (m/f/d)

Alliances Specialist Life Science

Ich möchte aktuelle Job-E-Mails für Stellen als customer experience specialist in frankfurt am main erhalten

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