20 beste Stellen als application support engineer in frankfurt am main – aktuell auf Personalsuche

L2 ITSM Support Engineer
Matrix42 —Frankfurt am Main
- Vollzeit
- Informatik
- Flexible Arbeitszeiten
Direkt bewerben
Technical Support Engineer (m/f/d) – Datacenter | IaaS |
Leaseweb —Frankfurt am Main
- Tagschicht
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Formulatrix, Inc. —Frankfurt am Main
- Ab 60.000 € pro Jahr
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- Bachelor
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1 Tag
Regional Service Representative for Low Voltage Systems (Full-time, f/m/d)
Schneider Electric —Frankfurt am Main
- Vollzeit
- Mit Reiseanteil
- Employee Assistance Program
- Aufstiegsmöglichkeiten
IP/MPLS Network Engineer
netrio GmbH —Frankfurt am Main
- Ab 50.000 € pro Jahr
- Vollzeit
- Hybrides Arbeiten
Direkt bewerben
3 Tage
Architect / Civil Engineer (f/m/x) Cost Planning, Scheduling, Tendering and Contract Award
Henn GmbH —Frankfurt am Main
- Abendschicht
- Tiefbau
10 Tage
Team Lead GenAI Platform (m/f/d)
KION Group AG —Frankfurt am Main
- Vollzeit
- Informatik
- Master
- Produktmanagement
- Employee Assistance Program
- Flexible Arbeitszeiten
Technical Support Engineer - FortiNAC
Fortinet —Frankfurt am Main
- Vollzeit
Enterprise Account Executive - Germany - Healthcare & Life Sciences
Salesforce —Frankfurt am Main
- Vollzeit
- Kommunikationsfähigkeit
ENGINEER OTA SW VALIDATION (2 POSITIONS) (M/F/D)
Hyundai Motor Europe Technical Center GmbH —Rüsselsheim am Main
- Vollzeit
- Master
- Bachelor
- Mit Reiseanteil
Data Center Operations Technician, Data Center Communities
A100 ROW GmbH —Frankfurt am Main
- Wochenendarbeit möglich
- Hochschulreife
- Kostenbeteiligung am Arbeitsweg
- Employee Assistance Program
Corporate IT Support Engineer
Collectors —Frankfurt am Main
- 46.603,45 € – 61.633,07 € pro Jahr
- Vollzeit
- Informatik
- Bachelor
- Führungserfahrung
Junior Data & AI Engineer (f/m/x)
Yttrium GmbH —Frankfurt am Main
- Informatik
Senior Technical Support Engineer - Simulation, EMEA
Aveva —Frankfurt am Main
- Vollzeit
- Bachelor
- Mit Reiseanteil
- Führungserfahrung
Senior Data Engineer (m/f/d)
Solactive AG —Frankfurt am Main
- Vollzeit
Direkt bewerben
Analytics Account Executive - Healthcare & Life Sciences
Salesforce —Frankfurt am Main
- Vollzeit
- Management-Erfahrung
Working Student - Product Master Application - Asset Management (f/m/d)
Allianz —Frankfurt am Main
- Teilzeit
- Informatik
- Bachelor
Data Center Engineering Operations Technician (w/m/d), DCEO
A100 ROW GmbH —Frankfurt am Main
- Vollzeit
- Hochschulreife
Contract Support (m/f/d) Data Center
JLL Technologies & Services GmbH —Frankfurt am Main
- Vollzeit
Direkt bewerben
Sr. Technology Architect - DC Network architecture - UK, Germany, Netherlands
Infosys —Frankfurt am Main
- Informatik
- Master
- Bachelor

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L2 ITSM Support Engineer

Matrix42 -
Frankfurt am Main

Direkt bewerben

Details zur Stelle

Vollzeit

Leistungen

Jobticket
Flexible Arbeitszeiten

Qualifikationen

Informatik

Vollständige Stellenbeschreibung

Your mission

Join us as a Technical 2nd Level Support Engineer and help shape the future of enterprise software. In this role you’ll manage technical incidents and ensure timely resolution for our customers and partners. Specializing in a specific solution area, you’ll deliver high-quality support, communicate clearly, and collaborate with internal teams to enhance service experience.

Your key responsibilities would look like:

Support our customers in the ESM environment Network management
Act as first contact for technical support, resolving incidents efficiently
Troubleshoot issues in your solution area, escalating complex cases
Communicate effectively with customers and partners on issue status and resolution
Document solutions and contribute to the knowledge base
Work closely with Cloud, Services, Engineering and other internal teams
Support process improvements
Coordinate or escalate major incidents when needed

Your profile

Must have

Degree in IT, Computer Science, or related field
Previous experience from working in the technical support
Very good knowledge of IT infrastructure, SQL Server/Databases, Active Directory and Cloud services (like Microsoft Azure)
Experience with cloud troubleshooting and ITSM tools (e.g., Matrix42 solutions)
Familiarity with ITIL principles
Strong problem-solving and communication skills
Business German level, Fluent in English
Able to manage multiple tasks in a dynamic environment
“We love customers!” -mindset
First experience in using AI at work

Nice to have

Knowledge of network, Internet technologies and their protocols
First Knowledge in scripting such as PowerShell
Experience in ESM support

Why us?

Matrix42 is a leading provider of digital workspace management solutions, specializing in software that streamlines IT operations, enhances security, and optimizes digital experiences for businesses. The company offers innovative tools for managing endpoints, software assets, and service desks, empowering organizations to manage their IT infrastructure and improve productivity efficiently. With a focus on automation and integration, Matrix42 helps companies navigate the complexities of modern IT environments, ensuring smooth operations and a seamless user experience.

Our Benefits

We could tell you all about the free fruit and drinks in the office, that you will have flexible working hours, 30 days of vacation or that remote work is part of everyday life. But in our eyes, that's not a benefit, it's standard. Here are some of our benefit offers:

Learning & Development Opportunities - Up to 6 additional days off for personal or professional development
One Social Day for you to assist in social settings or attend events that help improve our environment
Bicycle leasing, the contract, and insurance will run through us
The possibility to choose an additional benefit that works for you either a fitness membership, job ticket, retirement plan, or a monetary bonus

And many more... ask us about it!

Your contact person

Send us your application IN ENGLISH, including your salary requirements and earliest possible starting date, directly through our online portal via the "APPLY NOW" button. If you have any questions, please do not hesitate to contact Diane Djongoue.

We would like to know that MATRIX42 can only accept applications online via the applicant portal in connection with our applicant management system because of the currently valid EU data protection regulations.

We are an equal opportunity employer. We welcome applications from all genders and do not discriminate on the basis of gender, gender identity, age, disability, ethnic origin, religion or belief, or sexual orientation.

About us

We are the European choice in intelligent service management – built on trust, powered by people!

At Matrix42, we empower organizations to digitalize and automate their everyday work. With our platform, customers manage IT and business processes, assets, endpoints, and identities seamlessly—driving productivity, agility, security, and a better employee experience. Through integrated solutions and automation, we enable modern digital workplaces and true self-service.
Join a diverse team of over 600 professionals across Europe who are shaping the future of service management every day.
Our culture is built on a strong, value-based performance mindset—because success is not just about what we achieve, but how we achieve it. Guided by our four core values, we bring our vision to life every day:

We love customers – we put customer success at the heart of everything we do
Make it happen – we take ownership, act with speed, and turn ideas into impact
Better every day – we continuously learn, improve, and push boundaries
With respect – we collaborate with trust, openness, and appreciation for each other

Together, these values define our high-performance culture—one that is customer-centric, growth-minded, and built on collaboration. We support your personal and professional development through clear goals, continuous feedback, and opportunities to grow, helping you reach your full potential.

We are committed to building an inclusive and diverse workplace where everyone feels valued and empowered. We welcome applications from all individuals, regardless of gender, age, disability, ethnic or social origin, religion or belief, sexual orientation, or identity.

Direkt bewerben

Erweiterte Suche

application support engineer Jobs in frankfurt am main

L2 ITSM Support Engineer

Technical Support Engineer (m/f/d) – Datacenter | IaaS |

Field Support Engineer - Protein Crystallography & Liquid Handling

Regional Service Representative for Low Voltage Systems (Full-time, f/m/d)

IP/MPLS Network Engineer

Architect / Civil Engineer (f/m/x) Cost Planning, Scheduling, Tendering and Contract Award

Team Lead GenAI Platform (m/f/d)

Technical Support Engineer - FortiNAC

Enterprise Account Executive - Germany - Healthcare & Life Sciences

ENGINEER OTA SW VALIDATION (2 POSITIONS) (M/F/D)

Data Center Operations Technician, Data Center Communities

Corporate IT Support Engineer

Junior Data & AI Engineer (f/m/x)

Senior Technical Support Engineer - Simulation, EMEA

Senior Data Engineer (m/f/d)

Analytics Account Executive - Healthcare & Life Sciences

Working Student - Product Master Application - Asset Management (f/m/d)

Data Center Engineering Operations Technician (w/m/d), DCEO

Contract Support (m/f/d) Data Center

Sr. Technology Architect - DC Network architecture - UK, Germany, Netherlands

Ich möchte aktuelle Job-E-Mails für Stellen als application support engineer in frankfurt am main erhalten

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