20 beste Stellen als customer care manager in düsseldorf – aktuell auf Personalsuche

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customer care manager jobs near düsseldorf

Account Manager Personal Care (m/f/d)

BASF -
Monheim am Rhein

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Details zur Stelle

Festanstellung | Vollzeit

Leistungen

Sabbatical

Qualifikationen

Master
Wirtschaft

Vollständige Stellenbeschreibung

LOCATION

Monheim am Rhein, DEU

COMPANY

BTC Europe GmbH

JOB FIELD

Marketing & Sales

JOB TYPE

Permanent

JOB ID

141770

FLEXIBLE WORK OPTIONS

Remote

WELCOME TO BASF

As a European distribution organization of the BASF Group, BTC Europe sells highly-refined specialty and fine chemicals to international customers in numerous industries. We capitalize on our proximity to our customers, agility, many years of expertise and the accumulated know-how of the BASF Verbund.

WHAT YOU CAN EXPECT

The Account Manager establishes and develops profitable customer relationships, achieves revenue as well as margin targets, and identifies growth opportunities. As primary customer contact, he/she coordinates internal resources, negotiates contractual terms, and ensures target achievement through regular reporting. The Account Manager lives the BTC PACE values and works in line with local law, BASF compliance guidelines, and business-critical processes (e.g. PULs).

You develop and execute account plans in line with the overall strategy, actively drive new business, and leverage cross-selling opportunities.
Analyzing market and competitor trends, translating insights into growth opportunities, and supporting the launch of new products and applications is part of your responsibilities.
You manage your customer portfolio with a focus on growth and financial targets, build strong relationships with key stakeholders, and ensure transparent documentation in Salesforce.
In addition, you take ownership of price management, promote the full portfolio, and lead customer negotiations.
As a central interface, you coordinate internal and external stakeholders, ensure smooth customer-facing processes, and collaborate closely with local and European teams while contributing to digitalization and continuously developing your expertise.

WHAT YOU OFFER

master’s degree in business or life science
professional experience in relevant application technologies and industry know-how
several years of professional experience in application technology or in sales of products for the cosmetics industry
strong knowledge in contract negotiations, account planning, and customer relationship management, ideally with Salesforce experience
fluent German and advanced English skills, plus confident use of IT tools and MS Office applications
proactive team player with excellent communication skills, intercultural competence, and a growth-driven mindset
willingness to travel, mainly in Germany

WHAT WE OFFER

100% home office
company car
inspiring networks for developing and implementing your own ideas (e.g., Women in Business)
mentoring programs and learning opportunities for your professional and personal development
career paths for professional growth, including opportunities to move into other roles within the company
30 vacation days, plus options for special leave and sabbatical models
flexible working time arrangements (e.g., part-time employment)
an attractive salary, based on business success and your individual performance
bicycle leasing options

HOW TO REACH US

Svenja Sollmann (Talent Acquisition), [email protected], Tel.:+49 30 2005-59355 will be happy to answer your questions for this position. You are also welcome to book an appointment online (technical questions cannot be answered in this appointment)
You can also reach our recruiting team here

ABOUT US

BTC Europe GmbH is a wholly owned subsidiary of BASF. Learn more about BTC Europe GmbH at on.basf.com/BTCEurope/EN

Diversity is our greatest strength!

Become a part of our winning formula for success and develop the future with us - in a global team that embraces inclusion and equal opportunities irrespective of gender, age, origin, sexual orientation, disability or belief.

And by the way, we leave it up to our employees to decide if and when they address each other informally.

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Erweiterte Suche

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Account Manager Personal Care (m/f/d)

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Process Manager Lead-to-Order (gn) full-time/part-time (hybrid)

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Personal Assistant Global Quality Assurance (m/f/d)

Brand Manager DACH

EDC Manager Logistics (m/f/*) - Zülpich

Manager Digital Growth & Personalization (gn) Vollzeit/Teilzeit (hybrid)

Ich möchte aktuelle Job-E-Mails für Stellen als customer care manager in düsseldorf erhalten

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