20 beste Stellen als crm specialist in düsseldorf – aktuell auf Personalsuche

CRM Specialist (f/m/d)
METRO Markets GmbH —Düsseldorf
- Vollzeit
- CRM-Software
- Agile
- Python
Microsoft Dynamics / CRM Specialist (m/w/d)
BMS Gruppe —Düsseldorf
- CRM-Software
- Informatik
- Englisch
Business Support Specialist - Dusseldorf
Kyowa Kirin International —Düsseldorf
- 38.494 € – 77.570 € pro Jahr
- Vollzeit
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Direkt bewerben
Business Support Specialist - Dusseldorf
Kyowa Kirin International plc —Düsseldorf
- Vollzeit
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Peripheral Vascular Health Marketing Specialist (m/f/d)
Medtronic —Meerbusch
- 51.200 € – 76.800 € pro Jahr
- Vollzeit
- Microsoft Powerpoint
- Microsoft Excel
- Vertrieb
Customer Success Specialist (Manager) (w/m/d)
ecardon payments —Düsseldorf
- CRM-Software
- Englisch
- Microsoft Office
- Flexible Arbeitszeiten
Talent Acquisition Specialist DACH (m/w/d)
Boston Scientific —Düsseldorf
- Hybrides Arbeiten
- Englisch
- Projektmanagement
- Mit Reiseanteil
- Employee Assistance Program
- Lebensversicherung
9 Tage
Inside Sales Specialist (m/w/d) Healthcare
UPS —Neuss
- Vollzeit
- Kommunikationsfähigkeit
Customer Service Manager (m/w/d)
Zinc Germany GmbH —Solingen
- 2.800 € – 3.400 € pro Monat
- Per E-Mail
- Hybrides Arbeiten
- CRM-Software
- Kundenberatung
- Englisch
- Kostenloser Parkplatz
- Homeoffice-Möglichkeit
Direkt bewerben
Customer Success Manager / Neukunden Onboarding (m/w/d) Vollzeit / Monheim am Rhein / Düsseldorf / hybrid
billbox AG —Monheim am Rhein
- Vollzeit
- Hybrides Arbeiten
- Englisch
- Kommunikationsfähigkeit
- Steuern
- Kostenloser Parkplatz
- Erfolgsbeteiligung
Revenue Operations Specialist Wholesale (w/m/d)
Deutsche Glasfaser —Düsseldorf
- Per E-Mail
- Hybrides Arbeiten
- CRM-Software
- Mitarbeiter-Rabatt
Direkt bewerben
Senior Channel Marketing Specialist
Honeywell —Ratingen
- Vollzeit
- CRM-Software
- Marketing
- Englisch
1 Tag
Werkstudenten (m/w/d) – Technical Support Specialist FIRE (Techniker oder Elektroingenieur, 6–12 Monate, Teilzeit),
Honeywell —Ratingen
- Vollzeit
- CRM-Software
- Salesforce
- Englisch
- Weiterbildungsprogramme
Global Trade Specialist I Sachbearbeiter/in Auftragsabwicklung Import / Export - Chemiedistribution (m/w/d)
OQEMA AG —Mönchengladbach
- Vollzeit
- CRM-Software
- Englisch
- Microsoft Office
- Mitarbeiter-Rabatt
- Weiterbildungsprogramme
5 Tage
Customer Service Agent
Galderma —Düsseldorf
- Vollzeit
- CRM-Software
- Kundenberatung
- Englisch
Mitarbeiter/in Qualitäts- und Umweltmanagement Chemiedistribution | Quality & Environmental Specialist (m/w/d)
OQEMA AG —Mönchengladbach
- Vollzeit
- CRM-Software
- Englisch
- Microsoft Office
- Weiterbildungsprogramme
Customer Success Manager (m/w/d)
3Shape —Düsseldorf
- Vollzeit
- Microsoft Powerpoint
- CRM-Software
- Microsoft Excel
- Weiterbildungsprogramme
Merchandiser & Retail Trainer (m/w/d) Microsoft | Region West (Großraum Düsseldorf)
1SP Agency —Düsseldorf
- Vollzeit
- CRM-Software
- Merchandising
- Mit Reiseanteil
Direkt bewerben
7 Std.
Salesforce CRM (Senior) Consultant (m/w/d)
cbs Corporate Business Solutions GmbH —Düsseldorf
- Vollzeit
- Hybrides Arbeiten
- CRM-Software
- Salesforce
- Mit Reiseanteil
- Weiterbildungsprogramme
Direkt bewerben
Inside Sales Specialist - Baumaschinen & Nutzfahrzeuge (w/m/d) - Standort Düsseldorf
Blinto GmbH —Düsseldorf
- Vollzeit
- CRM-Software
- Vertrieb
- Baumaschinen
- Kostenloser Parkplatz
- Gleitzeit
Direkt bewerben
13 Tage

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CRM Specialist (f/m/d)

METRO Markets GmbH -
Düsseldorf

Jetzt bewerben

Details zur Stelle

Festanstellung | Vollzeit

Qualifikationen

Jira
CRM-Software
Power BI
Confluence
CRM
Agile
A/B-Test
Python
Marketing
HTML

Vollständige Stellenbeschreibung

Online marketplaces have never been this awesome.

At Metro Markets, CRM plays a central role in how we build long-term customer relationships, increase engagement, and drive sustainable revenue across multiple European markets. CRM also covers reputation management, including customer feedback and NPS-related communication, making it a key touchpoint throughout the customer journey.
We’re looking for a CRM Specialist to join our CRM team and help elevate our customer communication to the next level — with a strong focus on advanced analytics, experimentation, technical CRM execution, and scalable automation.
In this role, you’ll work closely with marketing teams, product, tech, data, commercial stakeholders, and country teams. You’ll own CRM automations across all customer lifecycle stages, end-to-end, and actively shape how CRM supports acquisition, engagement, retention, reactivation, and reputation management at scale.

What you’ll be doing
As a CRM Specialist, you’ll be responsible for planning, building, and optimizing automated CRM campaigns, newsletters and ad-hoc send-outs across multiple channels and markets. Email remains at the core and primary focus, while expanding additional CRM channels (e.g. push, in-app) is an important and growing part of the role.
On a day-to-day basis, you will:

Plan, create, and execute automated and ad-hoc CRM campaigns using Bloomreach, primarily via email
Build and maintain advanced, dynamic email templates, working hands-on with HTML and Jinja (strong technical proficiency is required)
Own and further develop CRM automations across the full customer lifecycle, collaborating closely with marketing, product, tech, data, commercial, and country specific teams
Analyze campaign performance, customer behavior, and feedback signals (e.g. NPS), translating insights into clear optimization actions
Work with analytics and reporting tools such as Power BI, Looker Studio, and Bloomreach reporting; experience with VS Code and basic Python is a strong plus
Continuously improve segmentation, personalization logic, and templating frameworks
Design, execute, and evaluate A/B tests and experimentation initiatives at scale
Ensure data quality, correct tracking, and robust technical CRM setup in close collaboration with tech and data teams
Act as a CRM subject-matter expert, proactively driving alignment and solving execution challenges across stakeholders
Work in an agile setup, contributing to sprint planning and documentation using Jira and Confluence

What we’re looking for
We’re looking for someone who is highly analytical, hands-on, and comfortable working with code (e.g. HTML, Jinja) when needed, and who thrives in a role with strong cross-functional alignment and stakeholder management.

You've got

Proven experience in CRM campaign execution and automation, ideally in e-commerce, marketplaces, or retail
Very strong analytical skills, with the ability to turn complex data into actionable insights
Excellent hands-on knowledge of HTML for email and templating languages such as Jinja (core requirement)
Strong understanding of email and multi-channel CRM best practices, personalization, and lifecycle communication
Experience working with CRM platforms, ideally Bloomreach or similar tools
Hands-on experience with A/B testing and experimentation
Experience collaborating with marketing, product, tech, data, commercial, and country teams
Experience with BI tools (e.g.Power BI, Looker Studio); basic Python knowledge is a plus
A structured, proactive working style with strong ownership
Experience working in an agile environment using Jira and Confluence

Required:

Hands-on experience with large-scale CRM automations and lifecycle communication
Close collaboration with engineering and data teams on technical CRM setups

We've got

A high-impact CRM role with ownership across multiple European markets
Work on advanced automations, experimentation, lifecycle communication, and reputation management — not just newsletters
Close collaboration with marketing, product, tech, data, commercial, and country teams
The freedom to shape processes and actively influence how CRM is scaled at Metro Markets
A collaborative, international environment with a strong focus on data quality and technical excellence

Jetzt bewerben

Erweiterte Suche

crm specialist Jobs in düsseldorf

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Ich möchte aktuelle Job-E-Mails für Stellen als crm specialist in düsseldorf erhalten

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