20 beste Stellen als remote customer service english in berlin – aktuell auf Personalsuche

Customer Onboarding Specialist - 100% Remote - EMEA
Hostaway —Berlin
- Vollzeit
- Homeoffice
- Zweisprachig
- Englisch
- Hochschulreife
- Homeoffice-Möglichkeit
- Aufstiegsmöglichkeiten
Direkt bewerben
14 Tage
Customer Support Agent (m/w/d) - Kundendienstmitarbeiter
SKAIZen Group —Berlin
- 2.300 € – 2.500 € pro Monat
- Teilzeit
- Hybrides Arbeiten
- Hochschulreife
Direkt bewerben
Customer Care Specialist - Freelance
Cafeyn —Berlin
- Homeoffice
- Kommunikationsfähigkeit
1 Std.
Customer Care Executive (f/m/d)
MEININGER Hotels Group —Berlin-Kreuzberg
- Vollzeit
- Gastgewerbe
- Kundenberatung
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Travel Advisor
Worldia —Berlin
- Hybrides Arbeiten
- Ohne Reiseanteil
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Multilingual Relocation Support Helper (Berlin, Flexible Work for Students)
SettlyGo —Berlin
- Ab 17,50 € pro Stunde
- Teilzeit
- Gastgewerbe
Working Student - Customer Success (m/f/d)
nuwo GmbH —Berlin
- Teilzeit
- Marketing
Direkt bewerben
IT Assistant (Shopify & Google Apps Script eCommerce)
Foxelli Group —Berlin
- 800 € – 1.300 € pro Monat
- Vollzeit
- Homeoffice
- APIs
- Künstliche Intelligenz
- Mitgliedschaft im Fitnessstudio
Customer Success Manager (m/f/x)
Eye Security —Berlin
- Vollzeit
- Homeoffice
Customer Service Intern (m/w/d)
TIENS Group —Berlin
- Hybrides Arbeiten
- Microsoft Excel
- Kundenberatung
- Microsoft Office
Direkt bewerben
Sales Development Representative - (Spanish Speaking) - 100% remote - Europe
Hostaway —Berlin
- Vollzeit
- Homeoffice
- CRM-Software
- Bachelor
- Homeoffice-Möglichkeit
- Aufstiegsmöglichkeiten
Direkt bewerben
Customer Success - Team Lead (m/w/d)
Lassie —Berlin
- Hybrides Arbeiten
Direkt bewerben
7 Tage
Social Media Manager (Part-time/ France/ French / Remote)
Publitas —Berlin
- 30.000 € – 40.000 € pro Jahr
- Teilzeit
- Homeoffice
- Künstliche Intelligenz
12 Tage
Enterprise Customer Success Manager
Palo Alto Networks —Berlin
- Azure
- Vertrieb
- Windows
2 Tage
Senior Customer Marketing Manager, Fire Service CEER
MSA Safety —Berlin
- Vollzeit
- Homeoffice
- Vertrieb
- Marketing
- Kundenberatung
CRM Marketing Lead (f/m/d)
Zenjob —Berlin
- Vollzeit
- Hybrides Arbeiten
- CRM-Software
- Künstliche Intelligenz
- Marketing
- Flexible Arbeitszeiten
Direkt bewerben
Customer Success Manager
WalkMe —Berlin
- Vollzeit
- Hybrides Arbeiten
- Vertrieb
- ERP-Systeme
- Künstliche Intelligenz
Direkt bewerben
Account and Relationship Management Executive (m/f/d) - remote
Wolters Kluwer —Berlin
- Vollzeit
- Homeoffice
- CRM-Software
- Vertrieb
- Schreibfähigkeiten
- Homeoffice-Möglichkeit
- Flexible Arbeitszeiten
Global Account Manager - Institutional Division (Remote)
Ecolab Inc. —Berlin
- Homeoffice
- Microsoft Powerpoint
- Gastgewerbe
- Vertrieb
13 Tage
Technical Support Engineer (SaaS/API Focus) (Remote - Europe) (m/f/d)
bookingkit GmbH —Berlin
- Homeoffice
- Vertrieb
- JavaScript
- APIs
14 Tage

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Customer Onboarding Specialist - 100% Remote - EMEA

Hostaway
Berlin

Direkt bewerben

Details zur Stelle

Vollzeit
vor 14 Tagen

Leistungen

Homeoffice-Möglichkeit
Aufstiegsmöglichkeiten

Qualifikationen

Zweisprachig
Englisch
Hochschulreife

Vollständige Stellenbeschreibung

NOTE: This is a FULLY remote role, but the candidate must be within EMEA to collaborate with their team, peers, and internal customers. You do not have to be in the specific country or city shown in this listing, but please only apply if you are physically based within EMEA.

Trusted by 20,000+ property managers worldwide, Hostaway is an industry leading, AI-powered vacation rental management platform designed for professional short-term rental operators. Hostaway brings everything together for greater efficiency and faster growth.

Profitable, high-growth, and the first short-term rental PMS unicorn . Join us at our most exciting stage yet! Learn more about our recent valuation and story here.

About the role

As a Customer Onboarding Specialist, you will be instrumental in the first stages of our customer’s journey. You will ensure that new clients are transitioned smoothly and effectively onto our platform, setting them up for success from day one. This position requires a deep understanding of customer engagement and a passion for delivering outstanding service. You will also become an expert user of all Hostaway products.

As we continue to grow and expand into new territories, we need Customer Onboarding Specialists who have proficiency in certain languages. Right now we see excellent growth in French-speaking markets and need to hire someone with C2 level French or bilingual level French language skills.

Key Responsibilities

Implement effective onboarding processes for new customers, ensuring a seamless transition and a solid foundation for their success.
Conduct initial training sessions and demonstrations tailored to customer needs, promoting a deep understanding of our product features and capabilities.
Develop customized onboarding materials and resources in both French and English.
Maintain clear, consistent, and proactive communication with new customers throughout the onboarding process.
Collaborate with the sales and customer success teams to identify opportunities for customer satisfaction improvement and to streamline the onboarding process.
Monitor and report on the effectiveness of onboarding initiatives, using customer feedback and onboarding metrics to drive continuous improvement.
Serve as the primary point of contact for new French-speaking customers during the onboarding phase, addressing any issues and ensuring they are resolved promptly.

2+ years of experience in customer onboarding or customer success within the SaaS industry.
C2 level fluency in French and professional proficiency in English are mandatory. English is our company language used internally.
Proven ability to manage high-volume onboarding projects simultaneously, while maintaining sharp attention to detail.
Strong interpersonal skills and the ability to create a positive first impression with new customers.
Excellent communication, presentation, and training skills.
Ability to quickly adapt to new technologies and continuously update skills in a fast-paced environment.
Strong problem-solving skills and the ability to think critically.

What we offer

Competitive Compensation: We offer competitive pay based on market rates in the country of the applicant.
100% Remote: Enjoy the freedom to work from anywhere within your country of residence—be it a co-working space, your home office, or even your dining room table. The choice is yours. Just don’t ask to work in our office (we don’t have one).
Equity: Every role in our company comes with valuable stock options in a fast-growing and profitable company. This ensures we all share in the company’s success.
Values-Driven Leadership: Our Core Values are not just words we’ve written to make us feel good. We leverage them daily when making strategic and tactical decisions.
Professional Growth: Our rapid growth offers unparalleled learning and development opportunities, along with a multitude of career advancement opportunities.
Annual Paid Leave: The specific amounts vary by country and are aligned with country and/or contract-specific norms.
Geographic Specific Benefits: As an international employer, we offer different country-specific benefits such as Health Insurance and Pensions in countries where these perks are customary. The specifics depend on the country of the applicant.
Dynamic Team Culture: As a global company with team members in over 40 countries, our diverse and international culture fuels our innovation and creativity, providing a key pillar to our success (and making it a lot of fun to work here).

Thank you for your interest. If you apply for this role, you will receive an email from our Talent Acquisition team after your application has been reviewed alongside the qualifications for this role and the qualifications of others who have applied.

Direkt bewerben

Erweiterte Suche

remote customer service english Jobs in berlin

Customer Onboarding Specialist - 100% Remote - EMEA

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Sales Development Representative - (Spanish Speaking) - 100% remote - Europe

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Technical Support Engineer (SaaS/API Focus) (Remote - Europe) (m/f/d)

Ich möchte aktuelle Job-E-Mails für Stellen als remote customer service english in berlin erhalten

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