20 beste Stellen als customer success manager (m/w/d) in home office – aktuell auf Personalsuche

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Refinery Consulting Engagement Manager (EU)

Trindent Consulting -
Home Office

Direkt bewerben

Details zur Stelle

Vollzeit
110.000 € – 200.000 € pro Jahr

Qualifikationen

Six Sigma-Zertifizierung
Prozessverbesserung
Master
Bachelor

Vollständige Stellenbeschreibung

ABOUT TRINDENT

Trindent Consulting is a global management consulting firm that specializes in technical augmentation in the energy sector, specifically downstream oil & gas and large energy users. We are a profit improvement firm, first and foremost.

We’ve helped over 100 clients achieve significant financial benefits that yield between 500–1500% return-on-investment within the 1st year – and we’ve done that without capital investments or software changes of any kind.

Established in 2008, Trindent Consulting has quickly garnered a reputation as a firm that Makes It Happen™. We are ranked as one of Canada’s Fastest-Growing Companies by Canadian Business and GROWTH 500 for 7 years in a row and named one of the Fastest-Growing Consulting Firms by Consulting Magazine in 2015 through 2020.

Trindent Consulting specializes in process engineering & optimization. Without capital investment we create actionable ways to sustainably increase refinery margins by 2–3%.

Refineries are extraordinarily complex businesses. Trindent specializes in several ultra-high value niches within refineries where tens of millions of dollars in performance improvement may be captured in the short-term.

Underpinned by data analytics, industry know-how, and technical experience; Trindent has implemented improvement engagements in over 40 refineries globally.

BUSINESS EXPANSION

Our European practice is expanding. As part of this growth, we are building a strong pipeline of experienced refinery professionals to support client engagements across the European Union. While opportunities will depend on client demand, we are actively engaging with qualified engineers who can contribute within one of Trindent’s four core downstream services. We are gearing up for 20–25% growth and we hope you will join us on this journey!

This is a highly client-facing role based around project delivery in the EU. Consultants must be available to travel approximately 80% of the time, typically Monday to Friday, to client sites across EU member states.

THE OPPORTUNITY

The Engagement Manager is responsible for ensuring the consistent application of project management discipline and practices from initiation through project completion and close-out. The Engagement Manager manages assigned Oil & Gas Refinery projects typically ranging from $750K-$3MM and is responsible for the successful delivery of all tactical and strategic aspects of a project. The Engagement Manager is also responsible for identifying, pursuing, and securing additional opportunities which enhance our customers’ experience.

KEY RESPONSIBILITIES

Develop and review project proposals and plans to determine timeframe, staffing requirements and resource allocation, project structure and implementation strategies and collaborate with Project Leadership to identify and mitigate project risks

Confer with project staff to outline work plans and to assign responsibilities and workstream scope and actively review status reports and modify schedules or plans as necessary

Deliver project status reports to management, clients and/or other necessary stakeholders

Establish and maintain effective client engagement with client project team

Effectively manage conflicts and ensure timely resolution of issues that could affect project success

Actively monitor the delivery of project milestones and sustainable results to ensure that results are delivered on-time, in full and within budget

Participate in delivery of training programs and act as a mentor and coach for Operations professionals by providing performance feedback and support of their development plans

Participate in or lead internal improvement initiatives as required and ensure team compliance to all internal policies and procedures

Perform other responsibilities as necessary

KEY SKILLS & EXPERIENCE

5+ years of refinery operations management experience, with excellent technical skills.

5+ years of downstream experience successfully managing workstreams within one or more of the four services: Blending, Energy Intensity, Hydrocarbon Loss Control, Value Chain Optimization.

5+ years of experience with project management processes and methodologies.

Lean Six Sigma ‘Black Belt’ certified preferred.

Demonstrable experience in continuous process improvement.

Advanced proficiency in and knowledge of MS Office Suite, particularly Excel and PowerPoint (an Excel test is a standard part of our assessment process).

Excellent written and verbal communication skills as well as interpersonal and relationship building skills.

Ability to remain flexible and to successfully adapt to a variety of working environments, and be able to engage and motivate individuals within all levels of an organization.

QUALIFICATIONS

An MBA or equivalent postgraduate degree, or a bachelor’s degree (Chemical Engineering, Petroleum Engineering) and relevant experience in Oil & Gas Refinery.

WORK LOCATION & FLEXIBILITY

Client-facing consulting role supporting engagements across the European Union.

Approximately 80% travel is required, typically Monday to Friday, according to project and client needs.

Candidates must be able to travel regularly and work onsite at refinery and client locations throughout the EU.

WHAT YOU WILL GAIN

Work on complex, high-value refinery improvement projects within one or more of Trindent’s four core services.

Join a fast-growing, dynamic consulting environment with structured opportunities to build subject-matter expertise.

Gain exposure to diverse refinery clients, operating challenges and project teams across the European Union.

We measure our success by our clients’ results.

Join us and Make It Happen!

Direkt bewerben

Erweiterte Suche

customer success manager (m/w/d) Jobs in home office

Refinery Consulting Engagement Manager (EU)

Senior Customer Success Manager (m/w/d)

Customer Success Manager Managed Services (m/w/d)

Customer Success Manager - Quality

Capture Manager

Manager - Veeva Batch Release Strategy - Europe

Lifecycle Specialist, Time and Attendance - EMEA

Business Development Manager, MSP

Senior Channel Manager (DACH-EE) - Germany Remote

Partner Integration Manager (all genders) | International

Senior Revenue Operations Manager (m/f/d)

Customer Growth & Success Manager im Online-Marketing (m/w/d)

Senior Consultant - Vault PromoMats

Manager, Customer Success Managers, EMEA

Senior Labor Relations Manager

National Business Development Manager - Germany Based

Partner Manager:in (alle)

Sr. Partner Sales Manager

Human Resource Business Partner

Project manager - Medical Writing

Ich möchte aktuelle Job-E-Mails für Stellen als customer success manager (m/w/d) in home office erhalten

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