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Immigration Consultant with German and English, Immigration Team

Amazon Deutschland Services GmbH -
Berlin

Jetzt bewerben

Details zur Stelle

Vollzeit

Qualifikationen

Microsoft Excel
Microsoft Outlook
Projektmanagement
Bachelor
Personalwesen
Analytik

Vollständige Stellenbeschreibung

DESCRIPTION

(!) Please submit your CV in English.

Amazon’s Immigration Team is growing its best-in-class team to deliver exceptional immigration support to Amazon businesses, employees and candidates across the EU region. The team of consultants, specialists and experienced immigration subject matter experts act as strategic partners and consultants to Amazon business leaders and partner teams. The team centrally manages immigration filings and the vendors that support Amazon, and delivers projects to improve the cost, quality and compliance for immigration services at Amazon.

We are seeking an experienced Immigration Consultant to support the needs of our growing DEU immigration team based in Berlin. In this role, you will be responsible for the daily immigration service execution as part of the DEU immigration case working team. The team execute a high-volume of cases, managing immigration requirements for sponsored employees across different jurisdictions and their family members.

This is a case working role where you will acts as the single point of contact throughout an employee’s DEU immigration lifecycle.

Key job responsibilities

Filing and executing immigration cases, coordinating between recruitment, onboarding and other HR stakeholders and government authorities; formulating and executing the best possible immigration strategy for each employee.
Manage a high caseload of applications. A typical caseload would be 45-50 cases comprising of new Visas, renewals, cancelations and amendments of work permits and residency visas; each filing includes sub-applications related to work permit, entry permit and residency for each applicant.
Coordinate with other team members of the team for drafting and submission and collection of documents/approval notices.
Manage a high volume of communications with the employees and several internal groups while meeting the team respond SLA within a single business day or sooner, depending on the case timelines.
Participate in formulating action plans to resolve issues.
Contribute to, and drive, process improvement initiatives, beginning with identifying defects or evaluating customer complaints but also considering where the team can increase efficiency and continuously upscale the quality of service.

BASIC QUALIFICATIONS

Highly proficient in German and English (C1)
Bachelor degree and/or equivalent work experience in Human Resources
Experience with HR processes and systems administration
Experience working with KPIs and SLAs
Computer literacy (Word, Excel, Outlook)

PREFERRED QUALIFICATIONS

Work experience in the immigration industry
Experience of working with multiple HR systems
Ability to handle projects using the Project Management principles and methodology
Experience with reporting and analytics
Strong attention to detail and organizational skills
Ability to push back, foresee potential issues, and advocate for relentless improvement
Ability to positively influence small groups and individuals to drive resolution
Ability to work in international teams where team members are in different locations and belong to different cultures
Ability to work in changing environment
Flexibility
Ability to work under tight legal deadlines

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

m/w/d

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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