20 beste Stellen als client services in frankfurt am main, he – aktuell auf Personalsuche

Client Success Manager (m/f/d)
NTT Global Data Centers —Frankfurt am Main
- Vollzeit
- Vertrieb
- Microsoft Office
- Projektmanagement
Working Student or Intern (all genders) in Relationship Management Team at BNP Paribas Securities Services
BNP Paribas —Frankfurt am Main
- Teilzeit
- Microsoft Powerpoint
- Finanzdienstleistungen
- Employee Assistance Program
2026 | EMEA | Frankfurt | Wealth Management, Wealth Management Professional | One Year Work Placement
Goldman Sachs —Frankfurt am Main
- Recruiting
Analyst (m/f/d), Valuation Services
Alvarez and Marsal —Frankfurt am Main
- Vollzeit
- Microsoft Powerpoint
- Microsoft Excel
- Marketing
Investment Banking, Q2 2026 M&A Intern (Frankfurt, Germany)
Alantra —Frankfurt am Main
- Vollzeit
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Sr. Operations Agent - Time Critical - 2nd Shift (16:00 to 00:00)
Crane Worldwide Germany GmbH —Frankfurt am Main
- ERP-Systeme
- Microsoft Office
- Hochschulreife
Practice Specialist, Cyber security (All genders)
Wipro Limited —Frankfurt am Main
- Vertrieb
9 Tage
Controllers, FICC Product Controllers, Associate, Frankfurt
Goldman Sachs —Frankfurt am Main
- Vollzeit
- Microsoft Office
- Rechnungswesen
- Reisekostenerstattung
- Employee Assistance Program
2 Tage
Goldman Sachs Asset & Wealth Management - Insurance Client Solutions Group - Associate - Frankfurt
Goldman Sachs —Frankfurt am Main
- Vollzeit
- Microsoft Powerpoint
- Microsoft Excel
- Textverarbeitung
- Reisekostenerstattung
- Employee Assistance Program
2026 Global Corporate Banking - CEE Coverage - Off-Cycle Internship Program - Frankfurt
JPMorganChase —Frankfurt am Main
- Vollzeit
- Microsoft Word
- Microsoft Excel
- Kundenberatung
Management Consultant, Strategy & Transformation (Fluent in German)
Mastercard —Frankfurt am Main
- Vollzeit
- Microsoft Powerpoint
- Microsoft Excel
Investment Banking Associate – CRH (m/f/d)
Société Générale —Frankfurt am Main
- Microsoft Powerpoint
- Microsoft Excel
- Englisch
Senior Vice President, Fund/Client Accounting Manager - Special Funds
The Bank of New York Mellon Corporation —Frankfurt am Main
- Vollzeit
- Führungserfahrung
Credit Analyst (m/f/d)
Société Générale —Frankfurt am Main
- Microsoft Excel
- Schreibfähigkeiten
- Finanzwirtschaft
Design Manager (MCF/ Data Centres)
Royal HaskoningDHV —Frankfurt am Main
- 5.466 € – 7.808 € pro Monat
- Master
- Elektrotechnik
Product & Business Development - Repo Trading & Clearing (f/m/d)
Deutsche Börse —Frankfurt am Main
- Hybrides Arbeiten
- Microsoft Powerpoint
- Microsoft Excel
- Englisch
- Kostenloser Parkplatz
- Flexible Arbeitszeiten
8 Tage
Investment Banking M&A Senior Analyst/Junior Associate | Frankfurt
Mediobanca —Frankfurt am Main
Direkt bewerben
2026 Graduate Financial Analyst - Corporate Finance (Industrials)
Houlihan Lokey —Frankfurt am Main
- Vollzeit
- Microsoft Powerpoint
- Microsoft Excel
- Englisch
Project Director
PM Group —Frankfurt am Main
- Master
- Projektmanagement
- Bachelor
SAP S/4HANA Consultant (m/w/d) - Germany
Infosys —Frankfurt am Main
- Management-Erfahrung
- Vertrieb
- ERP-Systeme

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Client Success Manager (m/f/d)

NTT Global Data Centers -
Frankfurt am Main

Jetzt bewerben

Details zur Stelle

Vollzeit

Qualifikationen

Rechenzentrum
Vertrieb
Microsoft Office
Projektmanagement

Vollständige Stellenbeschreibung

Make an impact at NTT Global Data Centers

Join NTT Global Data Centers and be part of a team that drives innovation and sustainability in the digital world. With over 150 data centers across more than 20 countries globally, we offer unparalleled opportunities to work on cutting-edge technology and transformative projects. Experience a collaborative, innovative, and inclusive workplace where your ideas are valued, and your growth is supported.

Your role at a glance

As a key commercial contact for Enterprise and Retail clients, the Client Success Manager (m/f/d) holds overall responsibility and accountability for client accounts throughout their entire lifecycle with our company. The role is focused on developing trusted, long-lasting relationships across multiple contact points, ensuring all contractual obligations are fulfilled, and overseeing the continuous delivery of guaranteed services.
The position is a maternity cover for 15-18 months, dependent on starting date.

What we are looking for

Key responsibilities

Develop and maintain positive client relationships to ensure overall client success and satisfaction, acting as a liaison between clients and internal/external stakeholders to mitigate churn.
Develop the contract renewal strategy ahead of contract end dates and lead and drive the renewal process.
Hold functional responsibility for assigned accounts within the DACH region.
Establish a robust support and communication structure with clients and stakeholders.
Coordinate new client onboarding, including setting up clients on the Client Portal and managing associated activities.
Support and develop existing client relationships, including contributing to Account Development Plans and related materials.
Assist in acquiring new business by identifying cross- and up-selling opportunities and participating as a core member of the account team.
Implement and improve processes to meet the support requirements of both existing and new clients.
Oversee provisioning activities and the end-to-end delivery process for products and services sold to assigned clients.
Establish a professional service interface with other NTT GDC departments, including technical specialists.
Prepare and conduct regular client service meetings, audits, satisfaction surveys, and track Voice of the Client, workload, service issues, and complaints, acting as the first point of contact for complaints and escalations.

Requirements

Professional skills

Several years’ experience in Sales, Business Relationship Management, Service Management, or Client Success Management within a technical services company (e.g., data centre services, telecommunications, or similar).
Excellent numerical, literacy, and written communication skills, with the ability to build relationships at all levels.
Ability to interpret complex and technically detailed contracts; technical or higher education is desirable.
Business-fluent language skills in both English and German are mandatory.
High proficiency in the use of IT equipment and software, including a good knowledge of MS Office.

Soft Skills

Excellent organisational and project management skills, with the ability to prioritise workload independently.
Strong ability to recognise client needs and translate them into actionable processes.
Discretion and professionalism in handling confidential matters, always acting with integrity.
Analytical and inquisitive mindset, with initiative and self-motivation to solve challenging problems.
High level of initiative and independence, as well as goal and solution orientation.
Strong communication and presentation skills.
Exceptional client service mentality.

Who we are

As the third largest data center provider, we operate over 150 data centers in more than 20 countries and regions. We understand that every business – large and small – has its own unique needs and goals. We offer local-to-global data center expertise, aligned with our connected platform of AI-ready data centers to create solutions that enable our clients to seamlessly scale their digital businesses, anywhere and anytime.

Jetzt bewerben

Erweiterte Suche

client services Jobs in frankfurt am main, he

Client Success Manager (m/f/d)

Working Student or Intern (all genders) in Relationship Management Team at BNP Paribas Securities Services

2026 | EMEA | Frankfurt | Wealth Management, Wealth Management Professional | One Year Work Placement

Analyst (m/f/d), Valuation Services

Investment Banking, Q2 2026 M&A Intern (Frankfurt, Germany)

Sr. Operations Agent - Time Critical - 2nd Shift (16:00 to 00:00)

Practice Specialist, Cyber security (All genders)

Controllers, FICC Product Controllers, Associate, Frankfurt

Goldman Sachs Asset & Wealth Management - Insurance Client Solutions Group - Associate - Frankfurt

2026 Global Corporate Banking - CEE Coverage - Off-Cycle Internship Program - Frankfurt

Management Consultant, Strategy & Transformation (Fluent in German)

Investment Banking Associate – CRH (m/f/d)

Senior Vice President, Fund/Client Accounting Manager - Special Funds

Credit Analyst (m/f/d)

Design Manager (MCF/ Data Centres)

Product & Business Development - Repo Trading & Clearing (f/m/d)

Investment Banking M&A Senior Analyst/Junior Associate | Frankfurt

2026 Graduate Financial Analyst - Corporate Finance (Industrials)

Project Director

SAP S/4HANA Consultant (m/w/d) - Germany

Ich möchte aktuelle Job-E-Mails für Stellen als client services in frankfurt am main, he erhalten

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