16 beste Stellen als operations manager in böblingen, bw – aktuell auf Personalsuche

Business Process Consultant – Customer Service ...
The Cloud People —Stuttgart
Mid Market Account Executive - EMEA (UKI)
Ashby —Stuttgart
- 110.000 € – 195.500 € pro Jahr
- Vollzeit
- Homeoffice
- Mit Reiseanteil
Solution Engineering Manager - ARAMIS (m/w/d)
Hitachi Rail —Stuttgart
- Vollzeit
- Hybrides Arbeiten
- Elektrotechnik
- Gleitzeit
- Flexible Arbeitszeiten
(Senior) Manager (all genders) Accelerating to Space
Porsche Consulting GmbH —Stuttgart
- Management-Erfahrung
- Doktorat
- Master
- Flexible Arbeitszeiten
Sr. Solutions & Services Executive - Sports Vertical m/f/d
Lenovo —Stuttgart
- Vollzeit
- Hybrides Arbeiten
- Führungserfahrung
- Employee Assistance Program
(SENIOR) MANAGER Supply Chain Management Consulting *
TMG Consultants GmbH —Stuttgart
- Vollzeit
- Englisch
- Teamleitung
- Organisationstalent
- Weiterbildungsprogramme
Direkt bewerben
(Senior) Manager (all genders) Scaling and Transforming Defense
Porsche Consulting GmbH —Stuttgart
- Master
- Teamleitung
- Ohne Hochschulabschluss
Senior-/Consultant im Bereich Operations und Supply Chain (m/w/d)
RSM Ebner Stolz Wirtschaftsprüfer Steuerberater Rechtsanwälte Partnerschaft mbB —Stuttgart
- Datenanalyse
Project Manager - NeuraGym Global Roll-out (Mensch)
Neura Robotics —Riederich
- Vollzeit
- PMP
Direkt bewerben
Working Student, Talent Management (m/f/d)
Exyte GmbH —Stuttgart
- Psychologie
9 Tage
Account Executive (m/w/d) Automation & AI
relyon AG —Tübingen
- Hybrides Arbeiten
- Weiterbildungsprogramme
Direkt bewerben
10 Tage
Technogym Expert mfd
Technogym —Stuttgart
- Organisationstalent
- Wirtschaft
Account Executive (m/f/d)
Sereact —Stuttgart
- Vollzeit
- Hybrides Arbeiten
- Mit Reiseanteil
- Mitgliedschaft im Fitnessstudio
- Flexible Arbeitszeiten
Account Manager – Microsoft Azure (m/w/d)
Skaylink —Stuttgart
- Vollzeit
- Hybrides Arbeiten
- Azure
- Kundenberatung
- Empfehlungsprogramm
Direkt bewerben
Studentische Aushilfe im Bereich Business & Operations - Werkstudent / Praktikant (m/w/d)
Actimi GmbH —Stuttgart
- 500 € – 700 € pro Monat
- CRM-Software
- Google Suite
- Englisch
Direkt bewerben
6 Tage
Strategic Account Executive / Client Partner - Manufacturing
Celonis —Stuttgart
- Vollzeit

Discover related jobs

Based on your search for operations manager jobs.

Innendienstmitarbeiter (m/w/d)
Hydrobar Hydraulik und Pneumatik GmbH —Sindelfingen
Sie sorgen für einen reibungslosen Ablauf im Vertriebsinnendienst, beraten unsere Kunden kompetent und engagiert und tragen maßgeblich zur Zufriedenheit unserer…
2.500 € – 3.500 € pro Monat
Direkt bewerben
7 Tage
Helfer Produktion (m/w/d) – Region Böblingen
Seebacher GmbH —Böblingen
Persönliche Beratung und Betreuung durch uns. Wir sind seit 40 Jahren für unsere Mitarbeiter und Kunden zuverlässige und kompetente Partner in allen Bereich der…

Ich möchte aktuelle Job-E-Mails für Stellen als operations manager in böblingen, bw erhalten

Wenn Sie sich bei Ihrem Konto anmelden, stimmen Sie den Nutzungsbedingungen, den Richtlinien zur Verwendung von Cookies sowie der Datenschutzerklärung von SimplyHired zu.

Weitere Job-Standorte erkunden

operations manager jobs near böblingen, bw

Jobs als Account Manager in Stuttgart

Jobs als Engineering Manager in Stuttgart

Jobs als Account Executive in Stuttgart

Jobs als Supply Chain Manager in Stuttgart

Jobs als Manager in Stuttgart

Jobs als Customer Service Representative in Stuttgart

Jobs als Studentische Aushilfe in Stuttgart

Jobs als Quality Manager in Hamburg

Jobs als Senior Engineering Manager in Frankfurt Am Main

Jobs als Key Account Manager in Köln

Jobs als Senior Engineering Manager in München

Jobs als Senior Engineering Manager in Hamburg

Jobs als Senior Engineering Manager in Berlin

Jobs als People & Culture Manager in Düsseldorf

Jobs als Social Media Manager in Hannover

Jobs als Account Manager in Dresden

Jobs als Account Manager in Paderborn

Jobs als Account Manager in Bingen Am Rhein

Jobs als Account Manager in Berlin

Jobs als Account Manager in Bocholt

Business Process Consultant – Customer Service ...

The Cloud People
Stuttgart

Jetzt bewerben

Details zur Stelle

Qualifikationen

Certified Scrum Master

Vollständige Stellenbeschreibung

Align business goals, processes, and platform delivery – and keep projects focused on what really matters

The Cloud People is a leading Elite ServiceNow Partner, specializing in delivering innovative and scalable solutions for organizations looking to harness the power of the ServiceNow platform. Our team consists of highly skilled professionals who work collaboratively to transform business operations through automation, integration, and process optimization

About the role

As a Business Process Consultant / Business Analyst (CSM), you ensure that business objectives, operational processes, and the ServiceNow platform remain aligned throughout the project lifecycle. You act as the central bridge between business stakeholders and delivery teams, enabling clear decisions, protecting scope, and guiding projects toward out-of-the-box (OOTB) adoption and a well-defined Minimum Viable Product (MVP).

The role combines structured analysis with active consulting: you lead process discussions, translate business needs into delivery-ready backlogs, and help Product and Process Owners make informed, timely decisions. Your work directly impacts delivery speed, solution quality, and customer satisfaction on the ServiceNow platform.

What you’ll do

Business understanding and process design

Develop a deep understanding of business objectives, scope, and existing (as-is) processes.
Plan and lead structured process and requirement workshops with business and product stakeholders.
Define clear, pragmatic to-be processes that balance business needs with platform capabilities.
Identify gaps, risks, and improvement opportunities early and make them transparent.

Requirements and backlog ownership support

Translate business needs into structured, prioritized user stories with clear acceptance criteria.
Ensure backlogs are coherent, decision-ready, and suitable for Agile delivery.
Coach Product Owners and Process Owners in backlog ownership, prioritization, and decision-making.
Actively challenge over-customization and guide teams toward OOTB and MVP-aligned solutions.

Delivery alignment and project guidance

Serve as the single point of alignment between Business, Product Owner, and Delivery teams.
Work closely with the Project Manager and Solution Architect to ensure shared understanding of scope, priorities, and constraints.
Support delivery teams by clarifying requirements, resolving ambiguities, and maintaining focus.
Prepare and support User Acceptance Testing (UAT), including test scenarios and business validation.
Enable a smooth transition from project delivery into operations.

Value you deliver

Faster, clearer decision-making and reduced scope creep.
High-quality backlogs that enable efficient and predictable Agile delivery.
Business processes that fit both operational reality and ServiceNow platform standards.
Clear ownership, transparency, and shared understanding across all stakeholders.

Your position in the project setup

Central alignment role between Business, Product Owner, and Delivery.
Close collaboration with Project Management and Solution Architecture.
Key success factor for delivery speed, solution quality, and customer satisfaction.

What we’re looking for

Must-haves

Proven experience as a Business Analyst or Business Process Consultant in complex, multi-stakeholder projects.
Strong capability in process analysis, workshop facilitation, and requirements structuring.
Experience translating business needs into user stories and Agile-ready backlogs.
Solid understanding of ServiceNow concepts, especially in Customer Service Management or adjacent areas.
A pragmatic, structured mindset with the confidence to guide decisions and challenge scope where needed.
Excellent communication skills, able to bridge business and delivery perspectives.
Fluency in German and English (spoken and written), with the ability to lead customer communication, steering committees, and delivery discussions in German

Nice to have

Experience in ServiceNow CSM implementations or transformations.
Familiarity with Agile delivery models (Scrum, SAFe) and product-oriented ways of working.
Experience coaching Product Owners or process leads in complex environments.
Background in customer service, case management, or service operations domains.

What you can expect

A role with real influence on solution quality and delivery success.
Close collaboration with senior stakeholders in business and delivery.
A professional, trust-based consulting environment with clear expectations.
Opportunities to grow your consulting profile and platform expertise.
Competitive compensation aligned with experience and responsibility.

Our Culture

Becoming a part of The Cloud People means joining a team where the culture is built around the 4 F’s:

Fun – We foster a social and inclusive work environment.

Fair – Our transparent grading system promotes people based on their skills and knowledge, offering growth through training and certifications.

Focus – We are a pure-play, highly specialized ServiceNow partner, dedicated exclusively to helping customers maximize their investment in the platform with deep expertise and best practices. -

Future – We believe in a modern, flexible, and fuss-free workplace that encourages creativity and minimizes unnecessary reporting.

Department

Delivery

Locations

The Cloud People, Stuttgart (Germany)

Remote status

Hybrid

Contact Marianne Hisdal Group Chief People Officer

Jetzt bewerben

Erweiterte Suche

operations manager Jobs in böblingen, bw

Business Process Consultant – Customer Service ...

Mid Market Account Executive - EMEA (UKI)

Solution Engineering Manager - ARAMIS (m/w/d)

(Senior) Manager (all genders) Accelerating to Space

Sr. Solutions & Services Executive - Sports Vertical m/f/d

(SENIOR) MANAGER Supply Chain Management Consulting *

(Senior) Manager (all genders) Scaling and Transforming Defense

Senior-/Consultant im Bereich Operations und Supply Chain (m/w/d)

Project Manager - NeuraGym Global Roll-out (Mensch)

Working Student, Talent Management (m/f/d)

Account Executive (m/w/d) Automation & AI

Technogym Expert mfd

Account Executive (m/f/d)

Account Manager – Microsoft Azure (m/w/d)

Studentische Aushilfe im Bereich Business & Operations - Werkstudent / Praktikant (m/w/d)

Strategic Account Executive / Client Partner - Manufacturing

Discover related jobs

Ich möchte aktuelle Job-E-Mails für Stellen als operations manager in böblingen, bw erhalten

Related Searches

Weitere Job-Standorte erkunden

Align business goals, processes, and platform delivery – and keep projects focused on what really matters

Tools für Jobsuchende

Arbeitgebertools

Durchsuchen

Bleiben Sie in Kontakt