7 beste Stellen als technical support engineer in potsdam, bb – aktuell auf Personalsuche

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technical support engineer jobs near potsdam, bb

Knowledge Architect (m/f/d)

XU
Berlin-Kreuzberg

Direkt bewerben

Details zur Stelle

Vollzeit
vor 3 Tagen

Leistungen

Firmenevents
Flexible Arbeitszeiten

Qualifikationen

Backbone.js
Informatik
Sprachwissenschaft
Künstliche Intelligenz
Graphdatenbanken
Informationsarchitektur

Vollständige Stellenbeschreibung

Deine Verantwortung

We are looking for a Knowledge Architect for our AI-powered knowledge platform for the professional sports business.

This is not a purely technical role. It is about structuring the domain knowledge that sits underneath the product: deciding what the system should know, how it is organized and retrieved, and how it stays current as the platform scales across clubs, leagues, and portfolios.

You bring a background in information architecture or knowledge engineering and want to apply that expertise where it directly shapes how an AI product thinks. You will work closely with our top B2B clients and our internal expert network to capture complex domain knowledge, structure it for retrieval, and hold the editorial bar that keeps the corpus sharp, trusted, and actually used.

Knowledge model & taxonomy
Own the domain ontologies, tagging schema, and per-sport / per-business-model relevance logic that every agent retrieves against. This is the structural backbone of the platform
Knowledge lifecycle Design
Govern discovery, extraction (interviews, AI-led interviews, document mining), curation, validation, and retirement, including the give-to-get contribution logic that incentivizes expert input
Cross-tenant governance
Define sharing tiers and confidentiality rules at club, league, and portfolio level and translate them into concrete access and approval workflows
Corpus curation
Build out the shared knowledge corpus and the domain-specific knowledge bases behind each agent, starting with Sponsor Acquisition and Pricing/Yield, in close collaboration with subject-matter experts
Quality & freshness
Own review cadences, source provenance, conflict resolution between contributed assets, and the metrics that prove the corpus is improving over time
Collaboration with the AI team
Partner with engineers and product to design knowledge structures that work for chunking, embeddings, and retrieval, not just for human readers

Dein Profil

At least 2 years of experience in information architecture, knowledge engineering, or a comparable role: ontologies, taxonomies, knowledge graphs, and RAG-friendly content structuring
A working understanding of how LLMs consume knowledge: chunking, embeddings, and retrieval quality. Enough to design for the AI layer, not just around it
Domain literacy in the sports business such as sponsorship, ticketing, commercial operations, or a proven track record of ramping up quickly with subject-matter experts
Strong instincts for governance and data rights: confidentiality tiers, IP ownership, and contributor incentives
Editorial judgment: you can tell signal from noise in expert input and hold a clear quality bar
A completed degree in information science, computer science, linguistics, library and information studies, or a comparable field
Strong communication skills in English, German is a plus
Confident handling of digital tools and remote-work environments

Warum wir?

Foundational role: Shape the knowledge layer of a new AI product from day one and see your work in every agent that goes live
Flexible working: Remote or in our Berlin office, with flexible working hours
Room for your ideas: Your expertise counts. Bring in your own concepts and implement them
Strong team spirit: Collaboration at eye level, regular team events
Real impact: Shape how AI is applied in the sports business and help define a new commercial standard for leagues and clubs
Tap Into a Strong Network: Our experienced founding team, dedicated colleagues, and wide network of experts enable us to collaborate with international top-tier leagues and partners

Über uns

Do you want to help shape the future of work with us? At XU Group GmbH (founded in 2016), we harness the power of education to support companies on their transformation journey. Our concept of Education-as-a-Service (EaaS) combines didactic expertise with the invaluable industry knowledge of our partners. We believe that knowledge is the key to successful transformation. That’s why we equip companies with the skills they need to thrive in an ever-changing world. Our mission? To create a livable future for everyone.

If you want to be part of an agile team working with passion and vision on the future of education and corporate development, then you’ve come to the right place! Join us on our mission.

Direkt bewerben

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technical support engineer Jobs in potsdam, bb

Knowledge Architect (m/f/d)

Technical Lead (m/f/d) Substation Design/Grid Integration, Data Center

Senior Software Architect (100% Remote - Worldwide)

Mid/Senior Full Stack Engineer (Typescript, React) (m/f/x)

Senior Regional Sales Manager

(Principal/Manager) Solution Architect AI (m/w/d)

Head of Legal Project Management (m/f/d)

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