Join a leading equipment provider and be the go-to expert for customers in Germany! ️ As a Technical Support Engineer, you will provide pre-sales and post-sales support, ensuring customers get the most out of their equipment.
Location: Berlin, Germany(Onsite/Hybrid/Remote)
Employment Type: Full-time
Industry: Surveying / Construction Equipment
Languages: German + English
Mission of the Candidate
Provide technical support for customers before and after sales
️ Conduct equipment installation, testing, demos, and troubleshooting
Deliver customer training and create German-language manuals, videos, and documentation
Collect user feedback and liaise with HQ for product improvement
Support local service center setup and handle minor equipment repairs
Assist the sales manager with customer visits and product certification tasks
Must-have Qualifications
German national, fluent in German and English
️ 3–5 years of technical support / FAE experience in surveying or construction equipment
Strong hands-on skills and excellent communication abilities
Willingness to travel regularly for field service
Valid driver’s license
What’s on Offer
Full-time role with exposure to cutting-edge surveying and construction equipment
Opportunities to train customers and create impactful technical content
Travel across Germany to work closely with clients
Collaborative, dynamic, and hands-on work environment
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