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Guest Relations Officer (m/f/d)

Goodtime International Entertainment
Berlin

Direkt bewerben

Details zur Stelle

Vollzeit

Qualifikationen

Gastgewerbe
Kundenberatung

Vollständige Stellenbeschreibung

GUEST RELATIONS OFFICER (m/f/d)

Create memorable guest experiences in sunny Greece

About the role

As a Guest Relations Officer, your main focus is the guest experience.

You are there to support, guide and connect with guests throughout their stay and make sure they feel welcome, informed and well taken care of.

This role is ideal for people who enjoy communication, responsibility and working closely with guests in an international resort environment.

What you’ll do

Be the main contact person for guests during their stay
Welcome guests and support them with questions, requests and feedback
Help resolve issues in a friendly and professional way
Communicate closely with reception, entertainment and hotel management
Support guest satisfaction and overall holiday experience

You’ll build real connections with guests and play an important role in how they remember their stay.

Good to know

Seasonal position
Full-time role (5–6 working days per week)
Living and working on-site
EU passport required

Ready to join?

If you enjoy creating positive experiences for others and want to work in a sunny, international environment, we’d love to hear from you.

Apply now and become part of our Guest Relations team.

(If you prefer a more administrative role, you may also find Receptionist positions on our career page.)

Requirements

Who we’re looking for

You already have experience in hospitality, guest relations or customer service
You enjoy working with people and handling different situations
You speak English confidently
German and/or French skills are a big advantage
You are empathetic, reliable and solution-oriented

This role suits you if you like people-focused work, communication and being part of an international team.

Benefits

What we offer

Accommodation provided
Meals included
Seasonal EU contract & insurance
International working environment
Support before and during your season
Living and working on-site allows you to fully focus on your role and the experience.

Direkt bewerben

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