16 beste Stellen als cloud working student in berlin, be – aktuell auf Personalsuche

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Lead IT Operations Specialist (m/f/d)
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Lead IT Operations Specialist (m/f/d)

1Komma5Grad -
Berlin

Jetzt bewerben

Details zur Stelle

Festanstellung | Vollzeit
vor 1 Tag

Leistungen

Firmenfahrrad-Leasing

Qualifikationen

Master
Bachelor
Systems Engineering

Vollständige Stellenbeschreibung

1KOMMA5°

At 1KOMMA5°, we pursue a clear vision: Living on wind and sunlight forever for free. To make this a reality, we are building the energy system of the future with Heartbeat AI. Want to be part of it?

We bring together regional craftsmanship and scalable software: We don't think of solar, batteries, heat pumps, and e-mobility as isolated components, but control them as an intelligent, integrated overall system in our virtual power plant. Directly connected to the electricity market – in real time, fully automated. This way, energy is used when it is available from renewables and particularly cost-effective. By 2030, our goal is to transition 1.5 million households to renewable energies. Over 3,000 people are working towards this every day, at more than 80 locations worldwide, from Finland to Australia.

Want to take responsibility and build solutions that truly matter? Apply now and help us shape the energy world of tomorrow.

Learn more about our Product & Tech team!

Your mission

As the Lead Tech Business Partner, you will be the assigned Tech counterpart for the holding/central employees at 1KOMMA5. This means that every 1KOMMA5 employee in the holding will know their Tech Business Partner by name, and have trust to include them in all technical discussions that improve their productivity. You are accountable for the holdings success.

The average day of a Lead Tech Business Partner

The role is divided into 3 key value areas

Tech Support on level 1, 2 and 3 tickets created by holding employees. The goal here is to be familiar with stakeholders for faster, more efficient turnaround. Tickets are not escalated, but are triaged and discussed to improve technical understanding and develop. You will also monitor queues for the other markets for urgent out of hours requests, and action them when necessary. Level 1 and 2 tickets may be delegated to working students in the team, with guidance and accountability.
Tech Projects - This refers to projects imposed by Employee Technology Platform product strategy such as rollout of Chrome OS and tool consolidations for the holding. This also refers to inbound projects imposed by holding teams (e.g. tailor onboarding experience, setup n8n flows).
Tech Consulting - Providing solutions using existing tools first, through enablement sessions. If no solutions exist, working with teams to technically own and benchmark new applications. There is a particular push to enable AI usage to boost productivity. This means any queries on how to use basic or advanced AI toolings would be directed to this role.

Your stakeholders will be part of your peer review cycle, in which the score will be based on user satisfaction with your support, project and consulting skills. It will also be used to monitor the user base's enablement, to ensure they know the basics of AI, how and where to create tickets etc.

Typical first 90 days - Specific to Lead Tech Business Partnering

Learn processes and take over support tickets for the business unit assigned to. Report on opportunities to optimize to reduce case load.
Proactively meet with all holding team leads, ideally in-person to introduce and explain the value and purpose of Tech Business Partners.
Take over IT onboarding sessions so that all newbies joining the holding know who their Tech Business Partner is from day one.
Take over leadership responsibilities of IC1-IC3 Tech Business Partners assigned to the holding

Your profile

Minimum of 10+ years of proven professional experience in IT systems, systems engineering or a related field
Experience with IT support ticketing best practices, and analysis
Proven ability to lead a small and assertive team
Proven ability to work both independently, and as part of a team on Technology related projects
Profound knowledge of Google Workspace, Office 365, Mobile Device Management (JAMF and InTune) and other SaaS applications (Zoho CRM is a huge plus) surrounding employee productivity, collaboration and security
Profound knowledge of AI tooling, specifically relating to employee productivity
Understanding on how to utilize scripting to build bespoke functions. Experience with web-front end HTML, CSS, AppScript, Python and Cursor AI
Understanding of the workings of cloud infrastructure and code deployment practices and discipline is a huge plus
Generalist knowledge of office infrastructure (e.g. office WLAN)
Comprehensive knowledge and proven disciplinary action of domain management
Strong people skills, being able to persuade and consult non-technical stakeholders on technical solutions
Ability to demonstrate design thinking methodology
Ability to collaborate in a fast-paced, agile environment and adapt to changing priorities while maintaining a security focus
Relevant IT Bachelors or Masters degree - certifications related to MTD, MAM are a plus
German and English written and verbal communication
Willingness to travel primarily to 1KOMMA5 the other holding locations (Munich & Hamburg)

Benefits

You are part of an international, dynamic, and highly motivated team of people who have proven to make things happen
With your work, you accelerate the "energy transition" and hence have a direct impact on our climate
Work with and learn from other super-smart colleagues
You will enjoy direct contact with core decision-makers
You will enjoy the best chances of entering full-time in one of Europe’s most thriving scaleups
You work remotely (Germany-wide), with offices in Hamburg, Berlin or Munich
Create a healthy balance alongside your work and enjoy all the benefits of the EGYM Wellpass
Benefits and discounts are yours with Futurebens
Whether city bike or e-bike - be flexible with our job bike leasing and do something good for the environment at the same time

About us

"At 1KOMMA5°, our vision is to accelerate CO2 neutral life for all! We created an easy one-stop-shop to buy and install solar, charging stations and heat pumps, with the purpose of liberating all European homes from the shackles of fossil fuels. With Heartbeat, we make clean energy smarter. Connecting our customers into one powerful clean energy operating system to enable flexible tariffs and to ultimately follow the rhythm of wind and sun!" - Philipp Schröder (CEO 1KOMMA5°)

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cloud working student Jobs in berlin, be

Lead IT Operations Specialist (m/f/d)

Platform Engineer (m/f/d) (AI Startup)

Accountant (m/f/d)

Field Installation Engineer (AI Startup)

Working Student (m/w/d) Marketing & Communications

Marketing & Content Intern

Doctoral student s (m/f/d) in Computational Astrophysics

Lead IT Operations Specialist (m/f/d)

Senior Backend Engineer (m/f/d)

Team Lead - Data Platform

Implementation Consultant

Senior Data Platform Engineer (all genders) - Data Lake Platform

Praktikum im Marketingmanagement / Marketing Management Intern — Winter 2026

Senior Computer Vision Engineer (m/f/d)

Senior Platform Engineer (f/m/d)

Senior Platform Engineer (Agentic Experience) (f/m/d)

Related jobs to explore

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1KOMMA5°

Your mission

The average day of a Lead Tech Business Partner

The role is divided into 3 key value areas

Typical first 90 days - Specific to Lead Tech Business Partnering

Your profile

Benefits

About us

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