20 beste Stellen als technical support engineer in köln, nw – aktuell auf Personalsuche

Desk Side Support Engineer
NSC Global —Köln
- Informatik
- Kundenberatung
- Windows
Energy Analytics Engineer (all genders) - BCG Platinion
Boston Consulting Group —Köln
- Vollzeit
- Hybrides Arbeiten
- Informatik
- DevOps
- Künstliche Intelligenz
- Reisekostenerstattung
- Kostenloser Parkplatz
Licensed Aircraft Engineer
Maersk —Köln
- Vollzeit
Field Service Engineer
STEMCELL Technologies Inc —Köln
- 53.500 € – 72.300 € pro Jahr
- Bestandsmanagement
- Bachelor
- Budgetierung
11 Tage
Graduate Program – Field Application Engineer
Tektronix —Köln
- Hybrides Arbeiten
- Mit Reiseanteil
- Elektrotechnik
4 Tage
Engineer (m/f/d) WRC Engine Application - Race & Test
TOYOTA GAZOO Racing Europe GmbH —Köln
- Master
- Bachelor
11 Tage
AI Solutions Engineer (F/M/*)
amber —Köln
- 55.000 € – 85.000 € pro Jahr
- Vollzeit
- Hybrides Arbeiten
- Informatik
- Java
- C++
Direkt bewerben
Service Manager
Tektronix —Köln
- Bachelor
- Elektrotechnik
- Führungserfahrung
Production Engineer Composite (m/f/d)
TOYOTA GAZOO Racing Europe GmbH —Köln
- CAD
- Produktion
Technical Product Manager (m/f/d) with a Focus on Platforms
ARISE GmbH —Köln
- 85.000 € – 95.000 € pro Jahr
- Vollzeit
- Hybrides Arbeiten
- Bachelor
- Homeoffice-Möglichkeit
Direkt bewerben
Customer Support Engineer (m/f/d) GT3
TOYOTA GAZOO Racing Europe GmbH —Köln
- Datenanalyse
- Master
- Bachelor
Customer Support Engineer (m/f/d) GT4
TOYOTA GAZOO Racing Europe GmbH —Köln
- Datenanalyse
- Master
- Bachelor
Service Engineer
Videndum —Köln
- Kundenberatung
- ERP-Systeme
- SharePoint
- Flexible Arbeitszeiten
Direkt bewerben
Robotics Engineer (All levels)
eternal.ag —Köln
- Vollzeit
- Informatik
- Systemdesign
- Forschungserfahrung
Direkt bewerben
Technical Product Owner – ERP & AI Connector Platform (m/w/d)
edoc solutions gmbh —Weilerswist
- Vollzeit
- Hybrides Arbeiten
- CRM-Software
- ERP-Systeme
- Englisch
- Weiterbildungsprogramme
Direkt bewerben
11 Tage
Customer Service Engineer I - 533650-Field Service
Christie Digital Systems Inc. —Köln
- Vollzeit
- Kundenberatung
- Bachelor
- Mit Reiseanteil
- Lebensversicherung
Direkt bewerben
AI Operations Manager (all genders)
envelio —Köln
- Vollzeit
- Hybrides Arbeiten
- Englisch
- Künstliche Intelligenz
- Homeoffice-Möglichkeit
Direkt bewerben
1 Tag
Sales Engineer
Mavenir —Bonn
- Vollzeit
- Vertrieb
- Wartung
- Präsentationserfahrung
Project Manager AI Transformation (D/F/M)
Deutsche Post & DHL —Bonn
- Vollzeit
- Künstliche Intelligenz
- Kommunikationsfähigkeit
5 Tage
Technical Procurement Engineer (EN) (m/f/x)
CeiliX —Köln
- Vollzeit
- Hybrides Arbeiten
Direkt bewerben

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technical support engineer jobs near köln, nw

Desk Side Support Engineer

NSC Global -
Köln

Jetzt bewerben

Details zur Stelle

Qualifikationen

Informatik
Kundenberatung
Windows
Technischer Support
Hardware
Active Directory

Vollständige Stellenbeschreibung

Overview:

Maintain, analyse, troubleshoot, and repair computer systems, hardware and computer peripherals. Document, maintain, upgrade or replace hardware and software systems. Support and maintain user account information including rights, security and systems groups.

Responsibilities:

Field incoming help requests from end users via both telephone and work orders in a courteous manner

Document all pertinent end user identification information, including name, department, contact information, and nature of problem or issue
Build rapport and elicit problem details from help desk customers
Prioritize and schedule problems. Escalate problems (when required) to the appropriately experienced technician

Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to the final resolution

Qualifications:

Professional knowledge and qualifications required:

A 4-year degree in Computer Science, Engineering, or related discipline; (MBO ICT 4 level)

3+ years technical support experience in a computer-related area
Ticket handling tools/cross team troubleshooting
Strong verbal communication skills, including the ability to document operations procedures
Strong customer service skills and the ability to deal all types of customer service requests
Good analytical, communication, problem solving, and organizational skills

Ability to effectively interact with a diverse user base
Highly organized, result oriented, self-motivated and proactive
Knowledge of basic computer hardware.
Experience with desktop operating systems including Microsoft
Good understanding of the organization's goals and objectives.

Exceptional interpersonal skills, listening, and questioning skills.
Strong documentation skills.
MCSA Windows 10 / 11
Knowledge of InTunes
Active directory

Network essentials
Driver's license and own car to visit off-site locations (Leverkusen, Düren)
German / English speaking writing

Preferred Certifications

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Erweiterte Suche

technical support engineer Jobs in köln, nw

Desk Side Support Engineer

Energy Analytics Engineer (all genders) - BCG Platinion

Licensed Aircraft Engineer

Field Service Engineer

Graduate Program – Field Application Engineer

Engineer (m/f/d) WRC Engine Application - Race & Test

AI Solutions Engineer (F/M/*)

Service Manager

Production Engineer Composite (m/f/d)

Technical Product Manager (m/f/d) with a Focus on Platforms

Customer Support Engineer (m/f/d) GT3

Customer Support Engineer (m/f/d) GT4

Service Engineer

Robotics Engineer (All levels)

Technical Product Owner – ERP & AI Connector Platform (m/w/d)

Customer Service Engineer I - 533650-Field Service

AI Operations Manager (all genders)

Sales Engineer

Project Manager AI Transformation (D/F/M)

Technical Procurement Engineer (EN) (m/f/x)

Ich möchte aktuelle Job-E-Mails für Stellen als technical support engineer in köln, nw erhalten

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