20 beste Stellen als technical support engineer in bonn, nw – aktuell auf Personalsuche

Desk Side Support Engineer
NSC Global —Köln
- Informatik
- Kundenberatung
- Windows
Licensed Aircraft Engineer
Maersk —Köln
- Vollzeit
Technical Product Owner – ERP & AI Connector Platform (m/w/d)
edoc solutions gmbh —Weilerswist
- Vollzeit
- Hybrides Arbeiten
- CRM-Software
- ERP-Systeme
- Englisch
- Weiterbildungsprogramme
Direkt bewerben
11 Tage
Project Manager AI Transformation (D/F/M)
Deutsche Post & DHL —Bonn
- Vollzeit
- Künstliche Intelligenz
- Kommunikationsfähigkeit
6 Tage
Energy Analytics Engineer (all genders) - BCG Platinion
Boston Consulting Group —Köln
- Vollzeit
- Hybrides Arbeiten
- Informatik
- DevOps
- Künstliche Intelligenz
- Reisekostenerstattung
- Kostenloser Parkplatz
Sales Engineer
Mavenir —Bonn
- Vollzeit
- Vertrieb
- Wartung
- Präsentationserfahrung
Inside Sales Engineer
Premier Tech —Hennef
- Vollzeit
- AutoCAD
- CAD
Direkt bewerben
Engineer (m/f/d) WRC Engine Application - Race & Test
TOYOTA GAZOO Racing Europe GmbH —Köln
- Master
- Bachelor
12 Tage
Process Engineer (m/f/d)
Novonesis —Rheinbreitbach
- Vollzeit
- Englisch
- Master
- Projektmanagement
Technical Procurement Engineer (EN) (m/f/x)
CeiliX —Euskirchen
- Vollzeit
- Hybrides Arbeiten
Direkt bewerben
Production Engineer Composite (m/f/d)
TOYOTA GAZOO Racing Europe GmbH —Köln
- CAD
- Produktion
Team Lead AI Transformation (D/F/M)
Deutsche Post & DHL —Bonn
- Vollzeit
- Künstliche Intelligenz
6 Tage
VP Research & Development Engineering EMEA
Eaton —Bonn
- Management-Erfahrung
- Master
- Mechanikkenntnisse
Forward Deployed Engineer - German Speaking
Happyrobot Inc. —Bonn
- Vollzeit
- Homeoffice
- Master
- APIs
- Künstliche Intelligenz
9 Tage
Customer Support Engineer (m/f/d) GT3
TOYOTA GAZOO Racing Europe GmbH —Köln
- Datenanalyse
- Master
- Bachelor
Customer Support Engineer (m/f/d) GT4
TOYOTA GAZOO Racing Europe GmbH —Köln
- Datenanalyse
- Master
- Bachelor
Technical Product Manager (m/f/d) with a Focus on Platforms
ARISE GmbH —Köln
- 85.000 € – 95.000 € pro Jahr
- Vollzeit
- Hybrides Arbeiten
- Bachelor
- Homeoffice-Möglichkeit
Direkt bewerben
Service Engineer
Videndum —Köln
- Kundenberatung
- ERP-Systeme
- SharePoint
- Flexible Arbeitszeiten
Direkt bewerben
Robotics Engineer (All levels)
eternal.ag —Köln
- Vollzeit
- Informatik
- Systemdesign
- Forschungserfahrung
Direkt bewerben
Senior Software Engineer
Autodesk —Bonn
- Vollzeit
- Informatik
- Master
- AWS
4 Tage

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technical support engineer jobs near bonn, nw

Desk Side Support Engineer

NSC Global -
Köln

Jetzt bewerben

Details zur Stelle

Qualifikationen

Informatik
Kundenberatung
Windows
Technischer Support
Hardware
Active Directory

Vollständige Stellenbeschreibung

Overview:

Maintain, analyse, troubleshoot, and repair computer systems, hardware and computer peripherals. Document, maintain, upgrade or replace hardware and software systems. Support and maintain user account information including rights, security and systems groups.

Responsibilities:

Field incoming help requests from end users via both telephone and work orders in a courteous manner

Document all pertinent end user identification information, including name, department, contact information, and nature of problem or issue
Build rapport and elicit problem details from help desk customers
Prioritize and schedule problems. Escalate problems (when required) to the appropriately experienced technician

Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to the final resolution

Qualifications:

Professional knowledge and qualifications required:

A 4-year degree in Computer Science, Engineering, or related discipline; (MBO ICT 4 level)

3+ years technical support experience in a computer-related area
Ticket handling tools/cross team troubleshooting
Strong verbal communication skills, including the ability to document operations procedures
Strong customer service skills and the ability to deal all types of customer service requests
Good analytical, communication, problem solving, and organizational skills

Ability to effectively interact with a diverse user base
Highly organized, result oriented, self-motivated and proactive
Knowledge of basic computer hardware.
Experience with desktop operating systems including Microsoft
Good understanding of the organization's goals and objectives.

Exceptional interpersonal skills, listening, and questioning skills.
Strong documentation skills.
MCSA Windows 10 / 11
Knowledge of InTunes
Active directory

Network essentials
Driver's license and own car to visit off-site locations (Leverkusen, Düren)
German / English speaking writing

Preferred Certifications

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Erweiterte Suche

technical support engineer Jobs in bonn, nw

Desk Side Support Engineer

Licensed Aircraft Engineer

Technical Product Owner – ERP & AI Connector Platform (m/w/d)

Project Manager AI Transformation (D/F/M)

Energy Analytics Engineer (all genders) - BCG Platinion

Sales Engineer

Inside Sales Engineer

Engineer (m/f/d) WRC Engine Application - Race & Test

Process Engineer (m/f/d)

Technical Procurement Engineer (EN) (m/f/x)

Production Engineer Composite (m/f/d)

Team Lead AI Transformation (D/F/M)

VP Research & Development Engineering EMEA

Forward Deployed Engineer - German Speaking

Customer Support Engineer (m/f/d) GT3

Customer Support Engineer (m/f/d) GT4

Technical Product Manager (m/f/d) with a Focus on Platforms

Service Engineer

Robotics Engineer (All levels)

Senior Software Engineer

Ich möchte aktuelle Job-E-Mails für Stellen als technical support engineer in bonn, nw erhalten

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