20 beste Stellen als customer support representative in hamburg, hh – aktuell auf Personalsuche

Customer Enablement Specialist
Phrase —Hamburg
- Homeoffice
- Master
- APIs
Direkt bewerben
4 Tage
Junior Sales Representative (Recent Graduate / Entry Level)-Germany
Cordis —Hamburg
- Vollzeit
- Homeoffice
- CRM-Software
- Vertrieb
- Mit Reiseanteil
Business Development Support Representative - 1 year fixed term contract
The Nielsen Company —Hamburg
- Vollzeit
- Hybrides Arbeiten
- Unternehmensentwicklung
- Bachelor
- Ohne Hochschulabschluss
Direkt bewerben
9 Tage
Customer Service Representative (befristet)
Safran —Norderstedt
- Vollzeit
- Kundenberatung
- Englisch
- Organisationstalent
- Kostenbeteiligung am Arbeitsweg
- Flexible Arbeitszeiten
1 Tag
German Customer Service Representative | Relocate to Greece
Next Job Abroad —Hamburg
- Vollzeit
- Hybrides Arbeiten
- Kundenberatung
- Umzugskostenzuschuss
Direkt bewerben
Sales Development Representative - Hamberg m/f/d
Tandem Health —Hamburg
- Vollzeit
- Homeoffice
- Vertrieb
- Unternehmensentwicklung
- Mit Reiseanteil
11 Tage
Inside Sales Rep (m/f/d)
NetApp —Hamburg
- Hybrides Arbeiten
- Azure
- Vertrieb
- AWS
- Employee Assistance Program
Sales Development Representative DACH (m/f/d)
Statista —Hamburg
- Vollzeit
- CRM-Software
- SQL
Sales Development Representative
Sprinklr —Hamburg
- Vollzeit
Domestic Transport Planner (m/w/d) - 12 months contract
Kellanova —Hamburg
- Microsoft Excel
- Bachelor
- Flexible Arbeitszeiten
DIGITAL RESEARCH ASSOCIATE/ASSISTANT
RONIN International —Hamburg
- Vollzeit
- Hybrides Arbeiten
- SQL
- Aufstiegsmöglichkeiten
Strategy & Business Development Manager
Vattenfall —Hamburg
- Vollzeit
- Hybrides Arbeiten
- Unternehmensentwicklung
- Wirtschaft
- Kommunikationsfähigkeit
Direkt bewerben
4 Tage
Field Representative (all genders)
Safran —Norderstedt
- Vollzeit
- Englisch
- Mit Reiseanteil
- Kommunikationsfähigkeit
- Kostenbeteiligung am Arbeitsweg
- Flexible Arbeitszeiten
Brand Representative m/w/d - Monckebergstrasse, Abercrombie & Fitch
AFH Germany GmbH —Hamburg
- 29.952 € pro Jahr
- Teilzeit
- Englisch
- Organisationstalent
- Mitarbeiter-Rabatt
- Weiterbildungsprogramme
Commercial Excellence Analyst (f/m/x) with Salesforce.com
Smith & Nephew —Hamburg
- 59.500 € – 100.000 € pro Jahr
- Vollzeit
- CRM-Software
- Microsoft Excel
- Vertrieb
- Homeoffice-Möglichkeit
- Employee Assistance Program
Quality Assurance Supervisor (m/f/d)
UPS —Hamburg
- Microsoft Office
- Bachelor
- Produktion
2 Tage
Sales Trainer Urology (m/f/d)
Olympus Europa SE & Co. KG (OEKG) —Hamburg
- Vertrieb
- Master
- Präsentationserfahrung
- Kostenloser Parkplatz
- Homeoffice-Möglichkeit
Technical Sales Manager - Germany
Parse Biosciences —Hamburg
- 70.000 € – 110.000 € pro Jahr
- Homeoffice
- Vertrieb
- Master
- Mit Reiseanteil
Direkt bewerben
10 Tage
(Senior) Analytic Consultant - Pricing
NielsenIQ —Hamburg
- 46.400 € – 90.000 € pro Jahr
- Vollzeit
- Hybrides Arbeiten
- Microsoft Powerpoint
- Microsoft Excel
- Englisch
- Employee Assistance Program
- Aufstiegsmöglichkeiten
Direkt bewerben
11 Tage
Area Sales Manager North Germany (m/f/d)
International Flavors & Fragrances —Hamburg
- Vollzeit
- Mit Reiseanteil
- Gastronomie

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Customer Enablement Specialist

Phrase
Hamburg

Direkt bewerben

Details zur Stelle

vor 4 Tagen

Qualifikationen

Master
APIs
LMS
SaaS
Account Management

Vollständige Stellenbeschreibung

Customer Enablement Specialist

At Phrase, we help open the door to global business by providing the world's leading Language Intelligence Platform.

The Phrase Platform combines AI, agentic orchestration, and a headless, API-first architecture in one composable system. Beyond translation, it orchestrates and adapts content to culture, audience, channel, brand voice, and intended outcome in any language, for every audience. It applies the context that makes content perform in every market: quality standards, glossaries, prior translations, and cultural nuance. Every team, in every region, can ship content that is on-brand, on-point, and ready for any audience.

Phrase gives enterprises the intelligence to automate workflows, the freedom to connect their own tools and engines, and the control to govern global content at scale.

With a global team based in our offices, and remote colleagues across Europe, the UK, the US, and the APAC region, Phrase offers an international environment built on collaboration, innovation, and shared purpose.

Role Overview

You support customers through onboarding and post sales engagement, helping them implement solutions effectively and realize value quickly. You guide clients through best practice workflows, troubleshoot challenges, and provide practical recommendations tailored to their use cases. You translate complex features into clear, actionable guidance that drives adoption and long term success. You also contribute scalable resources, such as webinars or shared sessions, to reinforce learning and extend impact. This role plays a key part in customer retention and expansion.

What you'll be responsible for:

Guide new customers through standardized onboarding packages, ensuring completion and measurable value realization within 90 days.
Conduct yearly workflow audits for selected accounts, uncovering usage inefficiencies and improving customer ROI.
Translate technical features into easy tutorials.
Track multiple customers through the onboarding window.
Support the Academy team in building educational content.
Host "Ask Me Anything" sessions with live audience.

What you need:

Deep expertise as a Phrase "Power User."
Ability to explain technical concepts (APIs, workflow builders, LLM-based solutions, etc.) to non-technical users.
Strong organizational skills for high-volume account management.
Ability to think quickly and provide practical, experience-based advice during live client calls and Q&A sessions.
Mastery of live presentations to large audiences.
Experience creating video walkthroughs or tutorials.
5+ years of hands-on experience in the localization space.
Bonus points for familiarity with LMS platforms and Academy tools.

What you'll get:

Work experience in a successful and growing global SaaS company
Be part of an international team in Europe, APAC, and the Americas
Expert colleagues in their field who are determined to build the best localization platform on the market
An agile work environment, where it is encouraged to take smart risks
A culture full of trust, support and loyalty
A positive, open-minded, and innovative atmosphere
Support in your professional development and personal career goals

What's on top:

4 Company holidays additional to your regular holidays.
A Christmas break to spend time with family.
Your birthday off to celebrate you.
2 Giveback days for volunteering or charity.
Professional and extensive onboarding.
Learning & development through Phrase learning and a Claude Enterprise User Licence
Additional local benefits depending on your entity.

Phrase is committed to ensuring equal pay for equal work and work of equal value between women and men. Our aim is that our workforce will be truly representative of all sections of society and that each worker feels respected and able to give their best. The job requirements and salary range for this job have been established through a gender-neutral job evaluation and classification process. This process objectively assesses the skills, responsibility, effort and working conditions required for each job. This systematic approach ensures fair pay regardless of who performs the work. We welcome applications from all qualified candidates regardless of their sex, race or ethnicity, disability, religion/belief, sexual orientation, gender identity or age.

We value and welcome different perspectives, experiences and backgrounds as we believe that these differences make our team even stronger on our mission of opening the door to global business by giving everybody access to the content they need in the language they speak.

Direkt bewerben

Erweiterte Suche

customer support representative Jobs in hamburg, hh

Customer Enablement Specialist

Junior Sales Representative (Recent Graduate / Entry Level)-Germany

Business Development Support Representative - 1 year fixed term contract

Customer Service Representative (befristet)

German Customer Service Representative | Relocate to Greece

Sales Development Representative - Hamberg m/f/d

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Sales Development Representative DACH (m/f/d)

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DIGITAL RESEARCH ASSOCIATE/ASSISTANT

Strategy & Business Development Manager

Field Representative (all genders)

Brand Representative m/w/d - Monckebergstrasse, Abercrombie & Fitch

Commercial Excellence Analyst (f/m/x) with Salesforce.com

Quality Assurance Supervisor (m/f/d)

Sales Trainer Urology (m/f/d)

Technical Sales Manager - Germany

(Senior) Analytic Consultant - Pricing

Area Sales Manager North Germany (m/f/d)

Ich möchte aktuelle Job-E-Mails für Stellen als customer support representative in hamburg, hh erhalten

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