20 beste Stellen als chat agent in berlin – aktuell auf Personalsuche

Customer Support Agent (m/w/d) - Kundendienstmitarbeiter
SKAIZen Group —Berlin
- 2.300 € – 2.500 € pro Monat
- Teilzeit
- Hybrides Arbeiten
- Hochschulreife
Direkt bewerben
Customer Care Agent (m/w/d)
NEXTERIO.DE GmbH —Berlin
- 2.500 € – 2.900 € pro Monat
- Vollzeit
- Microsoft Word
- Kundenberatung
- ERP-Systeme
- Kostenloser Parkplatz
- Preisnachlässe auf Produkte/Dienstleistungen des Unternehmens
Direkt bewerben
2 Tage
French - Italian - English Customer Service Agent (m/f/d) Chat Support
Concentrix —Berlin
- 2.600 € pro Monat
- Vollzeit
- Hybrides Arbeiten
- Kundenberatung
Customer Service Agent (m/w/d)
FORMEL Skin —Berlin
- Per E-Mail
- Homeoffice
- Microsoft Word
- Microsoft Outlook
- Krankenhaus
- Preisnachlässe auf Produkte/Dienstleistungen des Unternehmens
- Homeoffice-Möglichkeit
Direkt bewerben
3 Tage
Founder’s Associate
CEF AI —Berlin
- APIs
- Künstliche Intelligenz
Founder's Associate
CEF AI —Berlin
- 50.000 € – 70.000 € pro Jahr
Mental Health Expert, Part-Time (German Speaking)
mpathic —Berlin
- 30 € – 50 € pro Stunde
- Teilzeit
- Homeoffice
- Microsoft Office
- Master
- Psychologie
Direkt bewerben
Senior Business Travel Consultant - Spanish speaking
Perk —Berlin
- Vollzeit
- Gastgewerbe
- Kundenberatung
- Englisch
- Umzugskostenzuschuss
- Homeoffice-Möglichkeit
Customer Support Agent
Cosuno —Berlin
- Vollzeit
- Hybrides Arbeiten
- Kundenberatung
Direkt bewerben
German speaking Customer Support Agent for Sunny Greece
Next Job Abroad —Berlin
- PC-Kenntnisse
- Kommunikationsfähigkeit
Direkt bewerben
Technical Support Manager (m/w/d)
Superchat —Berlin
- Weiterbildungsprogramme
Direkt bewerben
1 Tag
Senior Business Travel Consultant - French Speaking
Perk —Berlin
- Vollzeit
- Gastgewerbe
- Kundenberatung
- Englisch
- Umzugskostenzuschuss
- Homeoffice-Möglichkeit
Junior CS Agent - Dutch Speaking (f/m/d)
Raisin —Berlin
- Kundenberatung
- Microsoft Office
- Flexible Arbeitszeiten
Call Center Agent Outbound (m/w/d)
advalyze —Berlin
- 26.000 € – 30.000 € pro Jahr
- Hybrides Arbeiten
- CRM-Software
- Englisch
- Microsoft Office
- Flexible Arbeitszeiten
Customer Support Manager (m/w/d)
Superchat —Berlin
- Weiterbildungsprogramme
Direkt bewerben
Customer Care Agent (m/f/d)
Voy —Berlin
- Hybrides Arbeiten
- CRM-Software
- Krankenhaus
- Englisch
- Mitarbeiter-Rabatt
- Weiterbildungsprogramme
Direkt bewerben
Dutch-speaking iGaming Customer Support Agent (+ Relocation Offer)
Next Job Abroad —Berlin
- Vollzeit
- Hybrides Arbeiten
- Kundenberatung
- Umzugskostenzuschuss
Direkt bewerben
Technical Support Engineer
Merge API —Berlin
- Kundenberatung
- APIs
- Kommunikationsfähigkeit
Senior Business Travel Consultant - Spanish speaking - Remote
Perk —Berlin
- Vollzeit
- Homeoffice
- Gastgewerbe
- Kundenberatung
- Englisch
- Umzugskostenzuschuss
German speaking Customer Support Agent to Athens
Next Job Abroad —Berlin
- Hybrides Arbeiten
- PC-Kenntnisse
- Kommunikationsfähigkeit
Direkt bewerben

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Customer Support Agent (m/w/d) - Kundendienstmitarbeiter

SKAIZen Group
Berlin

Direkt bewerben

Details zur Stelle

Teilzeit
2.300 € – 2.500 € pro Monat

Qualifikationen

Hochschulreife

Vollständige Stellenbeschreibung

The primary objective of the Customer Support Agent position is to aid our customers with any inquiries or issues they may encounter concerning their accounts, while striving to achieve the most favorable resolution for them. This encompasses assisting customers via various communication channels, including phone calls, emails, live chats, and written correspondence.

Primary Responsibilities and Duties:

Listen attentively and comprehend the circumstances and requirements of customers
Answer all customer inquiries through LiveChat, Phone, Email, and Letter
Achieve your individual daily objectives as established by the Customer Relations Manager
Address customers' minor complaints swiftly and effectively, ensuring the resolution is beneficial for both the customer and the company
Respond to inquiries from customers in the application phase, assisting them in progressing with their application promptly and supporting them
Aid customers facing financial difficulties who are unable to fulfill their repayment obligations
Recognize the needs of vulnerable customers
Update customer accounts according to all information received from any mode of communication
Ensure that all interactions with customers are clear and comprehensible, and where necessary, tailored to meet the customer’s needs
Continuously strive to enhance the quality of communication, ensuring customers are treated equitably to achieve favorable outcomes
Operate within the quality assurance standards and perform the standard compliance checks
Comply with the SMCR conduct regulations

Candidate Profile / Competencies / Qualifications and Characteristics:

Approachable, empathetic, and considerate.

Accurate attention to detail.

A team player who can demonstrate initiative.

Ability to manage one's own workload and meet company targets.

Excellent customer service - the capability to provide solutions.

Approachable, empathetic, and considerate.
Accurate attention to detail.
A team player who can demonstrate initiative.
Ability to manage one's own workload and meet company targets.
Excellent customer service - the capability to provide solutions.
Proficient in computer use.
Outstanding administrative and strong organizational skills.
You must conduct yourself with integrity.
The ability to remain calm under pressure.
You must act with due care, skill, and diligence.
You must be open and cooperative with the FCA and other regulatory bodies.
You must give due regard to the interests of customers and treat them fairly.
You must strive to achieve positive customer outcomes specifically concerning;
- Affordability
- Sustainability
- Customer understanding
- High levels of customer support.

Job Type: Part-time
Part-time hours: 20-25 per week

Pay: 2.300,00€ - 2.500,00€ per month

Education:

High school or equivalent (Required)

Language:

English (Required)

Work Location: Hybrid remote in 10719 Berlin

Direkt bewerben

Erweiterte Suche

chat agent Jobs in berlin

Customer Support Agent (m/w/d) - Kundendienstmitarbeiter

Customer Care Agent (m/w/d)

French - Italian - English Customer Service Agent (m/f/d) Chat Support

Customer Service Agent (m/w/d)

Founder’s Associate

Founder's Associate

Mental Health Expert, Part-Time (German Speaking)

Senior Business Travel Consultant - Spanish speaking

Customer Support Agent

German speaking Customer Support Agent for Sunny Greece

Technical Support Manager (m/w/d)

Senior Business Travel Consultant - French Speaking

Junior CS Agent - Dutch Speaking (f/m/d)

Call Center Agent Outbound (m/w/d)

Customer Support Manager (m/w/d)

Customer Care Agent (m/f/d)

Dutch-speaking iGaming Customer Support Agent (+ Relocation Offer)

Technical Support Engineer

Senior Business Travel Consultant - Spanish speaking - Remote

German speaking Customer Support Agent to Athens

Ich möchte aktuelle Job-E-Mails für Stellen als chat agent in berlin erhalten

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