20 beste Stellen als it manager in reinheim, he – aktuell auf Personalsuche

Service Delivery Manager
AXIANS EI —Darmstadt
- Hybrides Arbeiten
- Erfahrung in der IT
Direkt bewerben
8 Tage
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Direkt bewerben
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Senior Bid Manager / Proposal Manager (m/w/d) IT-Consulting
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Service Delivery Manager

AXIANS EI
Darmstadt

Direkt bewerben

Details zur Stelle

vor 8 Tagen

Qualifikationen

Jira
ITIL-Zertifizierung
Erfahrung in der IT

Vollständige Stellenbeschreibung

The world is more connected than ever before and the pace of change is bewildering. We deliver the best combination of technology and services to enable our clients to fulfil the diverse needs of their customers. By fostering a deeply and personal relationship with our clients, we want to improve the lives of people and organizations.
Axians is the VINCI Energies brand dedicated to ICT and Digital Transformation. We’re present across 38 countries, with more than 17 000 employees and an annual revenue of more than 3.8 billion euros, in 2025.
The best of ICT with a human touch.

Why Join Axians European Institutions' Team?
Multicultural Environment : You will work alongside professionals from all over the world, fostering a diverse and enriching workplace.
Diverse Projects : Engage in impactful projects with cutting-edge technological advancements facilitated by European Institutions.
Skill Development : Work in a knowledge-driven environment where you'll continually develop both technical and professional skills through exposure to complex projects.
Long-term Opportunities : Our partnerships with European Institutions offer stable, long-term roles where you can make a real difference on a European scale.
Contributing to European Initiatives ️: Make a meaningful impact on regional and global challenges.

We are seeking a Service Delivery Manager to join our team in Darmstadt (Germany).

Responsibilities

Monitor, manage, and optimize SLA/SLT performance, ensuring service delivery meets agreed standards and business expectations;
Build and maintain strong client relationships, acting as the primary point of contact for service governance and operational discussions;
Identify opportunities for Continuous Service Improvement (CSI) and drive initiatives that enhance service quality, efficiency, and customer satisfaction;
Coordinate and manage service escalations, ensuring timely resolution of incidents and effective stakeholder communication;
Support internal and external audits, ensuring compliance with agreed processes, policies, and service management best practices.

Requirements

5–8 years of experience in IT Service Management, preferably within a managed services or Service Desk environment;
Strong knowledge of ITIL v4 principles and best practices; ITIL certification is considered a plus;
Proven experience managing Service Desk services and client-facing support contracts;
Hands-on experience with Jira Service Management and related service management tools;
Strong communication, stakeholder management, and problem-solving skills;
Ability to work in a dynamic environment and manage multiple priorities effectively.

Miscellaneous

EU citizenship is required;
C1/C2 English is required (both written and spoken).

Does this sound like something for you? Please send your application to [email protected] with the subject SDM.DV

Direkt bewerben

Erweiterte Suche

it manager Jobs in reinheim, he

Service Delivery Manager

IT Service Manager*

IT Project Portfolio Manager*

Operations Manager

Manager Digital & AI - Quality Continuous Improvement (m/f/d)

Manager / Senior Manager Inhouse Consulting (all genders)

Country HR Operations Manager (Germany)

Senior Business Development Manager (m/f/d) - Electronic Warfare

Technical Project Manager- Ground Segment

IT- Servicemanager Schwerpunkt ITSM-Tools und Projekte (m/w/d)

Manager / Senior Manager Inhouse Consulting - People Advisory (all genders)

Business Administrator (Fleet, Procurement & Operations) Office & Fleet Management

Service Manager (m/w/d)

Manager / Senior Manager Inhouse Consulting - Commercial Strategy (all genders, full-time/part-time)

Country HR Operations Manager - Germany (m/w/d)

Bankprozessmanager (m/w/d)

Senior Bid Manager / Proposal Manager (m/w/d) IT-Consulting

People Business Partner (f/m/d)

Facility Manager (m/w/d)

Junior Projektmanager IT (m/w/d)

Ich möchte aktuelle Job-E-Mails für Stellen als it manager in reinheim, he erhalten

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