20 beste Stellen als head of customer service in hamburg – aktuell auf Personalsuche

Head of Customer Service Europe (m/w/d)
Montblanc —Hamburg
- Vollzeit
- Kundenberatung
- Microsoft Office
- Produktion
- Flexible Arbeitszeiten
2 Tage
Operations Manager (m/w/d) als Generalist in schnell wachsendem FoodTech Startup
Mealtime GmbH —Hamburg
- 50.000 € – 80.000 € pro Jahr
- Vollzeit
- Salesforce
- Hochschulreife
- Organisationstalent
- Flexible Arbeitszeiten
Direkt bewerben
9 Tage
DevOps Generalist - 100% Remote (m/f/d)
Digistore24 —Hamburg
- 60.000 € – 80.000 € pro Jahr
- Vollzeit
- Homeoffice
- Azure
- DevOps
- Master
- Flexible Arbeitszeiten
Service Delivery Booking Officer (f/m/d)
CMA CGM —Hamburg
- Englisch
- Microsoft Office
- Bachelor
- Homeoffice-Möglichkeit
- Flexible Arbeitszeiten
8 Tage
Head of Operations & Customer Service Manager (m/w/d) (Tourismus-Start-up, Hamburg)
TripUp GmbH ("Meine Landausflüge") —Hamburg
- Teilzeit
- Hybrides Arbeiten
- Kundenberatung
- Englisch
- Führungserfahrung
- Homeoffice-Möglichkeit
- Mitarbeiter-Rabatt
Direkt bewerben
Operations Manager, Germany
Blue Wireless —Hamburg
- Homeoffice
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Direkt bewerben
5 Tage
Customer Success Manager / Client Operations (m/w/d)
Reos GmbH —Hamburg
- Vollzeit
- Microsoft Powerpoint
- CRM-Software
- Microsoft Excel
- Homeoffice-Möglichkeit
- Weiterbildungsprogramme
Direkt bewerben
Service Delivery Invoicing Officer (f/m/d)
CMA CGM —Hamburg
- Kundenberatung
- Englisch
- Microsoft Office
- Homeoffice-Möglichkeit
- Flexible Arbeitszeiten
5 Tage
Head of Shopfloor IT (m/w/divers)
Lufthansa Technik AG —Hamburg
- Vollzeit
- Master
- Bachelor
- Kostenloser Parkplatz
- Flexible Arbeitszeiten
2 Tage
Castrol - Head of Tax Europe & META (m/f/d)
bp —Hamburg
- Vollzeit
- Produktion
- Führungserfahrung
- Rechnungswesen
- Umzugskostenzuschuss
2 Tage
Finance Manager / Head of Finance (m/f/d)
adlicious —Hamburg
- Finanzwirtschaft
- Budgetierung
- Rechnungswesen
Direkt bewerben
Head of Account Management (all genders)
SCAYLE —Hamburg
- Vollzeit
- Hybrides Arbeiten
- Salesforce
- Englisch
- Windows
Direkt bewerben
Port Agency Operations Director (f/m/d)
CMA CGM —Hamburg
- Englisch
- Projektmanagement
- Führungserfahrung
- Homeoffice-Möglichkeit
- Flexible Arbeitszeiten
Global Head HR Information Systems
Comet AG —Hamburg
- Hybrides Arbeiten
- Projektmanagement
- Kontinuierlicher Verbesserungsprozess
- Führungserfahrung
- Kostenloser Parkplatz
2 Tage
German-Speaking Collections Officer in Malta
Next Job Abroad —Hamburg
- Vollzeit
- Microsoft Excel
- Vertrieb
- Kundenberatung
Direkt bewerben
Core Ledger Specialist
Avarda Group —Hamburg
- Hybrides Arbeiten
- Master
- Datenbanken
- SQL
Direkt bewerben
3 Tage
Manager integrierte Versionsplanung (all gender)
ALTEN Consulting Services GmbH —Hamburg
- 83.000 € – 93.300 € pro Jahr
- Ingenieurwissenschaft
- Englisch
- Projektmanagement
- Weiterbildungsprogramme
- Flexible Arbeitszeiten
Head of Engineering - Rent
Wunder Mobility —Hamburg
- Führungserfahrung
Direkt bewerben
SAP Utilities Sales Director (all genders)
Accenture —Hamburg
- Vollzeit
- Hybrides Arbeiten
- Vertrieb
- Englisch
- Führungserfahrung
Operational Excellence Senior Specialist (m/f/d)
Maersk —Hamburg
- Vollzeit
- Projektmanagement
- Führungserfahrung

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Head of Customer Service Europe (m/w/d)

Montblanc -
Hamburg

Jetzt bewerben

Details zur Stelle

Vollzeit
vor 2 Tagen

Leistungen

Flexible Arbeitszeiten

Qualifikationen

Kundenberatung
Microsoft Office
Produktentwicklung
Produktion
Wirtschaft
Führungserfahrung
Lean Manufacturing

Vollständige Stellenbeschreibung

Founded in 1906 as a manufacturer of writing instruments, MONTBLANC today creates exclusive products including watches, jewelry, writing instruments and leather goods which reflect our high demands with respect to culture, quality, design, tradition and craftsmanship. With more than 25 subsidiaries and 600 boutiques MONTBLANC is present all over the world.

What moves you makes us.
What we create goes beyond conventional luxury. We make products for people who follow their passions, accomplish things and wish to leave a lasting legacy. And we achieve this because we employ people who are just like that, who let their passions merge with ours. If you would like to become part of this, then apply for the position of

Head of Customer Service Europe (m/w/d)

For our HQ in Hamburg, full-time starting October 01, 2026

„ This is more than a leadership position; it's an invitation to ignite passion for service, foster innovation, and drive a unified vision for customer delight across our European operations. If you are a dynamic leader with a proven track record of empowering teams and crafting seamless, memorable customer journeys on a grand scale, your next chapter begins here.” - Anne, Director International Customer Service

Indulge your passion…

by taking overall responsibility for Customer Service Europe, including the Technical Center with a team of approximately 30 FTEs (logistic , administration, watchmaker, technicians for writing Instruments) and driving operational excellence
by driving E2E performance in order to reach best in class customer service experience, while optimizing operating costs
by coordinating all processes between Customer Service, Logistics, technical departments, and administration
by analyzing, optimizing, and continuously improving internal processes
by managing cross-functional projects and initiating improvement measures
by collaborating closely with internal interfaces and international markets
by supporting the development and implementation of systems and tools (e.g., SAP, workforce solutions)
by preparing analyses, reports, and decision-making materials for management

You’ll have …

a completed degree or comparable qualification in a business or technical field
minimum 15 years of professional and leadership experience in customer service, repair center, or a comparable environment and managing large teams
experience in an international environment and lean manufacturing and working with different markets
a strong mindset and proven record in continuous improvement
confident in using common IT systems (e.g. SAP, MS Office)
strong communication and leadership skills
analytical thinking as well as a structured and solution-oriented way of working
very good German and English skills, both written and spoken

In a culture that…

has combined tradition with a pioneering spirit for over 100 years
extends its innovative approach far beyond product development
brings together individuality, enthusiasm and the joy of creativity
is cosmopolitan, vibrant and diverse
invites you to go above and beyond as part of a team
is willing to allow you to develop it, shape it and leave your mark on it

In return, you’ll get…

an international environment and good development opportunities
flexible working hours
an attractive company pension scheme
site services such as: canteen, on-site café and laundry service
company sports and other health programs
discounted Urban Sports membership
a subsidized ticket for local public transport (HVV-ProfiTicket)
an employee car park and free charging stations for electric vehicles
German company bike and a secure bicycle parking area
special conditions on Montblanc products and products from other Group brands
employee benefit portals
30 days holiday
regular events for employees
various further training opportunities

Short: Indulge your passions based on your talents and abilities in an inspiring and diverse culture that is characterised by employee recognition and support. Experience all this with us.

We look forward to receiving your application and to meeting you! The HR team

Jetzt bewerben

Erweiterte Suche

head of customer service Jobs in hamburg

Head of Customer Service Europe (m/w/d)

Operations Manager (m/w/d) als Generalist in schnell wachsendem FoodTech Startup

DevOps Generalist - 100% Remote (m/f/d)

Service Delivery Booking Officer (f/m/d)

Head of Operations & Customer Service Manager (m/w/d) (Tourismus-Start-up, Hamburg)

Operations Manager, Germany

Customer Success Manager / Client Operations (m/w/d)

Service Delivery Invoicing Officer (f/m/d)

Head of Shopfloor IT (m/w/divers)

Castrol - Head of Tax Europe & META (m/f/d)

Finance Manager / Head of Finance (m/f/d)

Head of Account Management (all genders)

Port Agency Operations Director (f/m/d)

Global Head HR Information Systems

German-Speaking Collections Officer in Malta

Core Ledger Specialist

Manager integrierte Versionsplanung (all gender)

Head of Engineering - Rent

SAP Utilities Sales Director (all genders)

Operational Excellence Senior Specialist (m/f/d)

Ich möchte aktuelle Job-E-Mails für Stellen als head of customer service in hamburg erhalten

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