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IT Hands and Feet Support Engineer

Axiom Technologies -
Augsburg

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Details zur Stelle

Vollzeit

Qualifikationen

Mandarin
Informationssicherheit
AWS
WAN
Erfahrung mit Netzwerken
VMWare

Vollständige Stellenbeschreibung

Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at www.axiomtechnologies.com.

We are looking for a capable resource to coordinate, ranging from simple activities to more complex plans. This role will provide on-site/ on-call assistance to end-users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.

Job Summary:

We are seeking an experienced Hands and Feet Support Engineer to provide on-site IT infrastructure and technical support. The role requires strong hands-on capabilities to assist with network setup, cloud migration initiatives, virtualization management, and end-user support. The engineer will work closely with remote teams and local staff to ensure smooth IT operations and support ongoing infrastructure improvements.

Key Responsibilities:

Provide on-site hands and feet support for IT infrastructure and networking equipment.
Assist with network connectivity setup using SD-WAN and support related configurations.
Support AWS cloud migration activities, including deployment and implementation tasks.
Perform acceptance testing and ensure the successful implementation of new systems.
Manage and support VMware environments, including operations, monitoring, and backup processes.
Provide end-user support, including troubleshooting, software installation, and system configuration.
Support and administer Microsoft 365 environments when required.
Assist with the maintenance and availability of local MES-related systems (2–3 systems) under guidance from the local German IT team.
Work with networking devices such as Sophos and SecurePoint firewalls for basic configuration and troubleshooting.
Follow and maintain information security standards and best practices.
Collaborate with remote IT teams during application migration to AWS and other cloud initiatives.

Required Technical Skills:

Strong understanding of networking and firewall technologies (Sophos, Securepoint).
Hands-on experience with VMware administration, operations, and backup.
Knowledge of SD-WAN connectivity and network troubleshooting.
Experience supporting Microsoft 365 administration and end-user environments.
Familiarity with cloud migration concepts, particularly AWS.
Basic understanding of information security standards and practices.
Ability to maintain and support local MES-related systems.

Language Requirements:

English: Mandatory (professional working proficiency).
Mandarin: Highly preferred and considered a strong advantage.

What next?

If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to [email protected]

Jetzt bewerben

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Ich möchte aktuelle Job-E-Mails für Stellen als it support in augsburg, by erhalten

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