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Sr. Customer Service Representative (m/w/d)

exocad GmbH -
Darmstadt

Direkt bewerben

Details zur Stelle

Vollzeit

Leistungen

Jobticket
Firmenevents
Flexible Arbeitszeiten

Vollständige Stellenbeschreibung

Description

To strengthen our team at the Darmstadt location, we would like to welcome you as a

International Customer Service Representative (m/f/d)

As an International Customer Service Representative, you will be responsible for global order processing and customer service for our international business clients. You will work closely with colleagues from logistics, sales, finance and administration in a highly coordinated team environment.

Key Responsibilities

Processing of incoming license orders
Packing and shipping of license dongles
Coordination with our logistics partner
Dispatch of information and installation materials
Maintenance and administration of customer and product data in our customer portal
Written and telephone service for customers (orders, licenses, general inquiries)
Administration of material stocks (copy protection dongles, packaging material, etc.)
Collaboration with sales, finance and office/secretarial departments
Reporting to the Team Leader Customer Service

What really matters to us

We are a well-established, experienced and tightly coordinated team. Our success is based on trust, collaboration and a strong sense of responsibility for each other. For this role, we are looking for someone who truly thrives in a team-oriented environment.

This means:

You enjoy working closely with colleagues and contributing to a harmonious team atmosphere
You don’t hesitate to help colleagues, even outside your immediate tasks
You are hands-on and ready to step in during busy periods
You communicate clearly, reliably and respectfully
You approach challenges with a positive, solution-focused mindset
You take ownership of your work while supporting the collective goals of the

Skills, Knowledge & Expertise

Completed vocational training in a commercial field
2+ years professional experience in a similar role
Very good knowledge of Microsoft Office
Strong customer and service orientation
Independent, structured and solution-oriented work style
Quick comprehension and high reliability
Excellent team spirit, flexibility, motivation and communication skills
Professional manners and a friendly, positive appearance
Very good written and spoken German (native speaker or C1 level)
Good English skills (written and spoken); additional languages are a plus

Job Benefits

Exciting and varied tasks in a dynamic and growing software company
Flat hierarchies and fast decision-making
A positive working environment that values both freedom and responsibility
Strong team spirit and a very pleasant atmosphere
Modern offices, workstations and the latest technologies
Flexible working hours
Training and development opportunities
Company events
Sports activities and work-life balance initiatives
Free drinks, fruit and snacks
Canteen with in-house cook
Good transport connections
JobTicket / JobRad

About exocad GmbH

Applicant Privacy Policy:

Review our Applicant Privacy Policy for additional information.

Equal Opportunity Statement:

Align Technology is an equal opportunity employer. We are committed to providing equal employment opportunities in all our practices, without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, disability, sexual orientation, gender identity or expression, or any other legally protected category. Applicants must be legally authorized to work in the country for which they are applying, and employment eligibility will be verified as a condition of hire.

Direkt bewerben

Erweiterte Suche

sr. customer service Jobs in roßdorf, he

Sr. Customer Service Representative (m/w/d)

Sr. Functional Lead Consultant (m/w/d)

Manager / Senior Manager Inhouse Consulting (all genders, full-/part-time)

Sr. Manager Sales (m/f/d)

Functional Lead Consultant (m/w/d)

Client Relationship Lead

EMEA Event Manager (m/w/d)

Enterprise HCM Lyric Sales Consultant

Senior Project Manager (m/f/d) - Automotive

Senior Manager - Sales

District Sales Manager - Mid Market (New Business)

Senior Regional Sales Manager

Manager / Senior Manager Inhouse Consulting - Healthcare/Life Science (all genders, full-/part-time)

Senior Logistics Coordinator & Import/Export Analyst (m/f/d)

(Senior) Manager Auditor Analytics (all genders)

Regional Sales Manager (m/w/d)

Enterprise Sales Account Executive, Emerging Markets

Senior SOC Analyst

Teamlead Data Foundations & Governance (m/f/d)

Manager / Senior Manager Inhouse Consulting - Data & AI Strategy (all genders, full-/part-time)

Ich möchte aktuelle Job-E-Mails für Stellen als sr. customer service in roßdorf, he erhalten

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