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Experienced Customer Training Professional (m/f/d)

Honeywell -
Ratingen

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Details zur Stelle

Vollzeit
vor 9 Tagen

Vollständige Stellenbeschreibung

Helping to Transform Buildings to be Safer and More Operationally and Energy Efficient.

Honeywell Building Automation is transforming the way every building operates to help improve the quality of life for the people who use them. With a portfolio featuring software, hardware and services, Honeywell takes an outcome-focused approach to help building owners and operators improve safety and security, energy and operational efficiencies to create a better building experience.

We are looking for an Experienced Customer Training Professional who will provide technical product training to employees, partners, distributors, and end users on:

Saia Burgess Controls (SBC) – Building Management Systems (BMS)
Centraline – Building Management Systems (BMS)
Niagara – Building Management Systems (BMS)

Responsibilities:

Set up and conduct structured trainings on a quarterly cycle, to be carried out within the assigned region.
Ensure that regular training updates are carried out in conjunction with engineering & offering management.
Liaise with sales, offering and technical support to ensure that training demands are addressed appropriately, promptly and that up-to-date information is passed to attendees.
Verify and test new products/software releases prior to release and ensure that all training programs are updated to reflect the latest product lines.
Keep in contact with key customers through sales to ascertain their training needs, review training requirements and make sure that they are fully conversant with the company’s latest products that are relevant to them.
Keep records of all trained participants along with up-to-date contact details that can be used on tech calls and bulletins etc. using the MYHBU LMS platform.
Attend the relevant train the trainer programmes with the associated resources

Geographic Scope & Travel Requirements:

Scope: Germany/Switzerland/Austria & Northern Europe
Travel Requirement – 20% of the time

Our Benefits:

Thorough introduction at a leading global company
Versatile area of responsibility and excellent career prospects
Working with latest technology and tools
Flexible and modern working environment with individual development and training opportunities
Culture, that fosters inclusion, diversity and innovation in an international work environment
A well-coordinated, collegial and motivated team
Option for a company car for private use (according to company policies)
An attractive salary and vacation package

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Join us now and be part of a global team of thinkers, innovators, dreamers, and doers who make the things that make the future!

#TheFutureIsWhatWeMakeIt

Candidate Profile:

German and English fluency mandatory
Technical Diploma or in lieu of a diploma, 5 or more years of relevant experience.
5 years working experience as a trainer, technical support engineer or technician in Building Management Systems (BMS)
5+ Years’ experience in the Installation / Configuration / Programming of Building Management Systems (BMS)

Technical Skills: Building Management Systems

Niagara (Mandatory)
Centraline by Honeywell Experience (Beneficial)
Saia Burgess Controls (SBC) (Beneficial)

Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.

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