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it service manager jobs near leipzig

Manager IT Operations (m/f/d)

Relaxdays GmbH -
Kabelsketal

Jetzt bewerben

Details zur Stelle

Festanstellung | Vollzeit

Leistungen

Flexible Arbeitszeiten

Qualifikationen

Systemadministration
Informatik
Windows
Master
Bash
Erfahrung in der IT
Linux
Künstliche Intelligenz
Python
PowerShell
VPN

Vollständige Stellenbeschreibung

For our Großkugel site we are looking for an experienced IT professional to strengthen our IT operations on the ground, coordinate support and infrastructure topics, and work closely with the Head of IT. In this role you are a key interface between IT management, the support team, business units and external service providers. You take day-to-day workload off the Head of IT, support budget preparation, license, hardware and infrastructure planning, and roll up your sleeves in 1st- and 2nd-level support when needed. This position is a good fit if you want to take on technical responsibility, enjoy coordinating, and still like to stay hands-on.

Deine Aufgaben

Operational coordination of IT support, infrastructure and service topics
Close collaboration with the Head of IT on planning, prioritization and further development of IT operations
Support with budget preparation, cost overviews, license management as well as hardware and investment planning
Steering and further development of internal 1st- and 2nd-level support
Hands-on support work on more complex tickets, escalations or during high workload
Ensuring stable IT services for our logistics and administration teams
Administration and further development of Windows and Linux system landscapes
Maintenance and optimization of network, server and security infrastructure
Collaboration with external service providers, technology partners and internal stakeholders
Planning and implementation of operational IT infrastructure and optimization projects
Improvement of monitoring, documentation, knowledge management and IT processes
Identifying automation potential in support, operations and administration processes
Ensuring operational continuity during high workload or team absences

Dein Profil

Several years of experience in IT operations, IT infrastructure, system administration or IT service management
Experience coordinating IT topics, support processes or technical service providers
Good knowledge of Windows and Linux environments
Solid understanding of networks, servers, IT security, monitoring and IT operations
Experience working with internal business units, service providers and technical escalations
Interest in budget, license, hardware and capacity planning
Hands-on mentality: you can coordinate but also step in operationally when needed
Structured, analytical and solution-oriented way of working
Strong communication skills and confident presence with internal stakeholders
Fluent German (mandatory) and good English skills (required)

Nice to have, but not a must:

Cisco knowledge, e.g. routing, switching, VLANs, VPN or firewalls
Certifications such as CCNA, CCNP, ITIL or comparable
Experience with Bash, Python, PowerShell or other automation technologies
Experience with AI/LLM tools for process optimization
Experience in the functional coordination of technical teams
Degree in computer science, business informatics or comparable qualification

Deine Vorteile bei Relaxdays

A responsible role with direct impact on IT operations, support quality and infrastructure
Close collaboration with IT leadership without a classic line-management role
Room to shape support processes, infrastructure and IT operations
Modern infrastructure and varied technical challenges
Flexible working hours and home-office option
30 days annual leave plus special leave
Individual training and development opportunities
Flat hierarchies and short decision-making paths
A long-term perspective in an expanding company
Corporate benefits, JobRad, employee discount in our shop and much more

We look forward to receiving your application, including your salary expectations and earliest possible start date.

Jetzt bewerben

Erweiterte Suche

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