20 beste Stellen als customer service representative in münchen, by – aktuell auf Personalsuche

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Customer Service Representative (m/w/d)

Laerdal Medical -
Puchheim

Jetzt bewerben

Details zur Stelle

Vollzeit | Berufsausbildung

Qualifikationen

Kundenberatung

Vollständige Stellenbeschreibung

Make an impact with Laerdal!

Make a difference with Laerdal where immersive technology transforms healthcare quality and education across the globe. With over 2,200 colleagues, join a team where collaboration and engagement are prioritized in helping save one million more lives, every year, by 2030.

About the role

We are looking for a Customer Service Representative for our team located in Puchheim. On this position you are responsible for the order fulfilment and support of our customers.

We are a strong customer service team with a high focus on delivering a great customer experience. Through expertise, teamwork, and genuine dedication, we make a valuable contribution every day to our mission of "Helping Save Lives."
We are looking to strengthen our customer service team based at our offices in Puchheim location. This is a full-time permanent position (40 hours/week).

Key responsibilities include:

You provide high quality support and service to Laerdal customers and distributors ensuring high customer satisfaction across customer interactions.
You are responsible for the entry, processing, and invoicing of customer orders, working together closely with the Sales, Logistics, and Finance departments
You communicate with our customers via email, telephone and chat
You advise customers on consumables and prepare quotes
You handle the timely processing of complaints and sales returns
You assist customers with onboarding and the use of our web shop and digital self-service solutions
You contribute with ideas for the continuous improvement of our services

What we are looking for
This position is ideal if you are looking for a more challenging, rewarding and varied role within customer service..

Preferred qualifications:

You have completed a commercial apprenticeship or degree and possess min. 3 years of experience within the customer service department and order processing.
Initial experience in the export sector is an advantage.
You are motivated by a diverse range of tasks in a dynamic environment and prefer this to purely routine work.
You work independently and in a structured way, maintaining high quality standards.
You have a keen sense of customer needs and possess strong communication skills, both over the phone and via email.
You maintain an overview in complex situations, adopt a solution-oriented approach, and always act with the goal of ensuring high customer satisfaction.
You have excellent German and English skills; French is a plus but not a requirement.

What we offer:

Permanent contract with 30 days of annual vacation
An interesting and important job contributing to our mission to help save lives
Flexible work time with the possibility of working from home 2 days per week
Pluxee vouchers
A fun environment with a great team
Flat organizsation structure
Pension scheme
Private complementary insurance
JobRad®

For more information about the position, contact Stefanie Hamberger ([email protected]).
To apply for the role please send us your CV and application letter through our application portal by 31.07.26.

We look forward to hearing from you!

Jetzt bewerben

Erweiterte Suche

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Customer Service Representative (m/w/d)

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Ich möchte aktuelle Job-E-Mails für Stellen als customer service representative in münchen, by erhalten

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