20 beste Stellen als technical support audio in berlin, be – aktuell auf Personalsuche

Technical Customer Support Specialist (Level 2)
NoDi GmbH —Berlin
- 40.000 € – 50.000 € pro Jahr
- Hybrides Arbeiten
- Montage
Direkt bewerben
3 Std.
Program Assistant, Academics - NYU Berlin
New York University —Berlin
- Vollzeit
- Google Suite
- Forschungserfahrung
- Windows
IT Support Administrator (all genders)
Highsnobiety —Berlin
- Hybrides Arbeiten
- Google Suite
- Windows
- Microsoft Office
Technical Lead (Loudspeakers) (m/f/d) - ADAM Audio GmbH
The Focusrite Group —Berlin
- Vollzeit
- Hybrides Arbeiten
- Englisch
- Microsoft Office
- Master
- Flexible Arbeitszeiten
Direkt bewerben
Desktop Support Engineer
H-Tech —Berlin
- Vollzeit
- Kundenberatung
- Englisch
- Windows
Direkt bewerben
8 Tage
Electronics Engineer - Audio Technology (m/f/d) - ADAM Audio GmbH
The Focusrite Group —Berlin
- Vollzeit
- Hybrides Arbeiten
- CAD
- Englisch
- Master
- Flexible Arbeitszeiten
Direkt bewerben
IT Administrator (m/f/d) - part time
Sharpist GmbH —Berlin
- Teilzeit
- Hybrides Arbeiten
- Bachelor
Direkt bewerben
Systems Software Engineer (Rust, ML Inference)
ai-coustics —Berlin
- 75.000 € – 95.000 € pro Jahr
- C++
- Machine Learning
- APIs
Direkt bewerben
Software Engineer, iOS Core Product - Berlin, Germany
Speechify —Berlin
- 30.000 € – 120.000 € pro Jahr
- Homeoffice
- Doktorat
- Künstliche Intelligenz
Senior Hardware Validation Engineer (m/f/d)
Holoplot GmbH —Berlin
- Vollzeit
- CAD
- Montage
- Bachelor
Lead Playable Ads Developer, AI & Automation
Tripledot Studios —Berlin
- Hybrides Arbeiten
- Management-Erfahrung
- Künstliche Intelligenz
- Führungserfahrung
- Employee Assistance Program
- Kostenlose Verpflegung
Engineering Manager - Software Engineering (f/m/d)
Holoplot GmbH —Berlin
- Vollzeit
- C++
- Agile
- Python
Mechanical Design Engineer, Audio (m/w/d) Berlin, Germany
Tesla —Berlin
- Vollzeit
- CAD
- Bachelor
- Ohne Hochschulabschluss
Technical Recruiter
ElevenLabs —Berlin
- Vollzeit
- Homeoffice
- Forschungserfahrung
- Recruiting
- Reisekostenerstattung
Engineering Technician, Infotainment Products (m/w/d) Berlin, Germany
Tesla —Berlin-Friedrichshain
- Vollzeit
- Microsoft Powerpoint
- Microsoft Excel
- Scripting
12 Tage
Senior Application Engineer (f/m/d)
Holoplot GmbH —Berlin
- Vollzeit
- Systemdesign
Engineering - Internal AI Transformation
ElevenLabs —Berlin
- Vollzeit
- Homeoffice
- DevOps
- Systemdesign
- Master
- Reisekostenerstattung
Senior Software Engineer, Windows/Desktop Applications - Berlin, Germany
Speechify —Berlin
- 30.000 € – 120.000 € pro Jahr
- Homeoffice
- Doktorat
- Windows
- C++
20 Std.
Senior Product Manager - Tech, Amazon Music AI and Personalization
Amazon Development Center Germany GmbH —Berlin
- Vollzeit
- Projektmanagement
- Bachelor
- Produktmanagement
IT Governance Analyst (all genders)
tonies —Berlin
- Teilzeit
Direkt bewerben

Ich möchte aktuelle Job-E-Mails für Stellen als technical support audio in berlin, be erhalten

Wenn Sie sich bei Ihrem Konto anmelden, stimmen Sie den Nutzungsbedingungen, den Richtlinien zur Verwendung von Cookies sowie der Datenschutzerklärung von SimplyHired zu.

Weitere Job-Standorte erkunden

technical support audio jobs near berlin, be

Technical Customer Support Specialist (Level 2)

NoDi GmbH -
Berlin

Direkt bewerben

Details zur Stelle

40.000 € – 50.000 € pro Jahr
vor 3 Stunden

Qualifikationen

Montage
Zendesk
Helpdesk
4G/LTE

Vollständige Stellenbeschreibung

We're NODI, a Berlin-based consumer electronics startup. We build the NODI Flip, a screen-free audio device for kids, with Spotify integration, voice messaging, offline content, and optional LTE. Our mission: give children music, audiobooks, and a connection to their family without putting them in front of a screen.

As our Technical Customer Support Specialist (Level 2), you're the technical backbone of our support team, the person who takes over when things get tricky.

http://www.nodi.kids

Tasks

Diagnosing and resolving technical cases: failed firmware (OTA) updates, WiFi and LTE connectivity issues, app pairing, Spotify integration
Deciding whether a device can be fixed remotely or needs replacement, and owning the replacement process
Escalating reproducible bugs to our engineering team with clean, structured documentation they can act on directly
Answering tickets in our helpdesk in German and English, friendly, clear, and in the informal tone parents know us for
Maintaining and expanding our Help Center and reply templates so Level 1 and our AI-assisted drafts keep getting better
Working with AI tools that pre-draft replies, your job is increasingly to review, improve, and solve the hard cases, not type on an assembly line.

Requirements

Experience in technical customer support (Level 2 or comparable), ideally with hardware or IoT products
Genuine technical depth: you troubleshoot systematically and can explain technology in a way stressed parents understand
Very good written and spoken-level German and English
Experience with a helpdesk system (Gorgias, Zendesk, Freshdesk, or similar)
A self-directed, structured way of working. We have short paths and lots of ownership
Bonus: experience with firmware/OTA topics, Bluetooth/WiFi diagnostics, or products for kids and families

Benefits

A product you can stand behind. Parents love it, and so do kids
Direct impact: your support insights feed straight into product and engineering decisions
Modern tooling and AI-assisted workflows
Hybrid work: a mix of home office and our Berlin or Düsseldorf office
Salary: €40,000-€50,000
Further benefits: lunch allowance, and of course, your own NODI Flip.

Sounds like you? Send us your CV and a few sentences on why technical support is your thing, no formal cover letter needed. The process includes a short practical exercise with real (anonymized) tickets, so you see what the work actually looks like and we see how you think.

We're looking forward to hearing from you!
Your NODI Team

Direkt bewerben

Erweiterte Suche

technical support audio Jobs in berlin, be

Technical Customer Support Specialist (Level 2)

Program Assistant, Academics - NYU Berlin

IT Support Administrator (all genders)

Technical Lead (Loudspeakers) (m/f/d) - ADAM Audio GmbH

Desktop Support Engineer

Electronics Engineer - Audio Technology (m/f/d) - ADAM Audio GmbH

IT Administrator (m/f/d) - part time

Systems Software Engineer (Rust, ML Inference)

Software Engineer, iOS Core Product - Berlin, Germany

Senior Hardware Validation Engineer (m/f/d)

Lead Playable Ads Developer, AI & Automation

Engineering Manager - Software Engineering (f/m/d)

Mechanical Design Engineer, Audio (m/w/d) Berlin, Germany

Technical Recruiter

Engineering Technician, Infotainment Products (m/w/d) Berlin, Germany

Senior Application Engineer (f/m/d)

Engineering - Internal AI Transformation

Senior Software Engineer, Windows/Desktop Applications - Berlin, Germany

Senior Product Manager - Tech, Amazon Music AI and Personalization

IT Governance Analyst (all genders)

Ich möchte aktuelle Job-E-Mails für Stellen als technical support audio in berlin, be erhalten

Related Searches

Weitere Job-Standorte erkunden

Tasks

Requirements

Benefits

Tools für Jobsuchende

Arbeitgebertools

Durchsuchen

Bleiben Sie in Kontakt