About the role
Ascension Island Mobile is a small-scale telecommunications provider established to deliver reliable mobile connectivity in a remote island environment. The business serves a limited but strategically important customer base, including residents, public bodies, employing organisations, and operational stakeholders. This is a broad, one-stop-shop role. The successful candidate will need to be comfortable moving between strategic planning, stakeholder engagement, customer service, supplier management, technical coordination, field inspections, reporting, and practical problem-solving. Ascension Island Mobile is an exciting new business where agility is key; you will have the opportunity to shape the role to build the business in innovative ways.
Direction and oversight will be provided by the Board of Directors, but the postholder will be expected to grow the business, improve its financial performance, enhance operational delivery and reposition Ascension Island Mobile for long-term, sustainable success.
Recruitment process
We will be holding initial discussions with shortlisted candidates from 10 August with formal second interviews from 17 August.
If you have not heard back from us by 14 August, you should assume that your application has been unsuccessful.
What we offer
In addition to an annual salary of up to £50,000 pa (depending on experience and taxable on Ascension), the role attracts a two-year accompanied status contract and the following allowances and benefits:
Rent free furnished accommodation worth up to £3,000 pa (taxable benefit)- An Accompanied status food allowance of £7,800 pa accompanied, or Single status £3,900 pa
- An electricity allowance worth £3,625 pa
- A water allowance worth £3,202 pa accompanied, or £1,921 single status
- Relocation costs for your personal effects, including assistance with the shipment of a vehicle
- One mid-contract return journey to your country of recruitment
- 30 days’ annual holiday (with an additional 9 days public holidays)
- A gratuity payable on the successful completion of a 2-year contract
- Free primary dental and medical care
- Free schooling for dependent children from 4 to 16 years.
The appointment will be subject to:
- Satisfactory employment references
- Basic Criminal Records Check
- Satisfactory Medical and Dental Clearance
Closing date: 17:00 (GMT) on 24 July 2026
Interviews: from week commencing 10 August 2026 (via video call if off island)
Start date: As soon as possible.
To register your interest, please send your CV, supporting statement and covering letter (in total no more than six pages) to:
https://www.ascension.gov.ac/lifestyle-and-employment/working-here/
If you have any queries about the role, email: [email protected]
What you’ll do
Lead the day-to-day operations and long-term development of Ascension Island Mobile. You will oversee network performance and service reliability, manage suppliers and contractors, conduct hands-on site inspections, and support customers directly with queries and issues. You will work with the Board to convert strategic direction into practical operational plans, maintain records and reporting, and help embed efficient, sustainable processes. We want to work with you to develop a clear job description and specific objectives – you will be integral to their development.
What you’ll bring
Proven experience in operational management, ideally within telecoms. You'll be comfortable managing service delivery in a resource-constrained setting with a degree of ambiguity, engaging with technical suppliers, and working independently with a high degree of ownership. Sufficient technical literacy to understand network issues, manage contractors, and translate complex information for non-technical stakeholders is essential. Experience in a remote, island, or similarly isolated operating environment would be a distinct advantage. Above all, you'll be practical, resilient, hands-on, self-starting and ambitious to mould the job into what is needed to make the company a success.
