12 beste Stellen als customer care agent in nordrhein westfalen – aktuell auf Personalsuche

Customer Support Agent (m/w/d) - Kundendienstmitarbeiter
SKAIZen Group —Düsseldorf
- 2.300 € – 2.500 € pro Monat
- Teilzeit
- Hybrides Arbeiten
- Hochschulreife
Direkt bewerben
Customer Care Agent (m/w/d)
LeasingMarkt.de —Düsseldorf
- Vollzeit
- CRM-Software
- Kundenberatung
- Englisch
- Flexible Arbeitszeiten
Call Agent (m/w/d)
Swiss Sense —Frechen
- 2.600 € pro Monat
- Teilzeit
- Homeoffice
- Kundenberatung
- Englisch
- Kostenbeteiligung am Arbeitsweg
- Homeoffice-Möglichkeit
Direkt bewerben
Call Center Agent (m/w/d)
regiocom Customer Care SE —Essen
- 14,19 € – 14,69 € pro Stunde
- Teilzeit
- PC-Kenntnisse
- Weiterbildungsprogramme
- Flexible Arbeitszeiten
Direkt bewerben
10 Tage
Contact-Center-Agent (m/w/d)
Autohaus Luchtenberg GmbH —Leverkusen
- Teilzeit
- Englisch
- PC-Kenntnisse
- Kommunikationsfähigkeit
- Weiterbildungsprogramme
- Aufstiegsmöglichkeiten
Direkt bewerben
German speaking Customer Support Agent
Next Job Abroad —Düsseldorf
- Hybrides Arbeiten
- PC-Kenntnisse
- Kommunikationsfähigkeit
Direkt bewerben
Live and work in Athens as a German Speaking Customer Support Agent.
Next Job Abroad —Duisburg
- Vollzeit
- Hybrides Arbeiten
- PC-Kenntnisse
- Kommunikationsfähigkeit
Direkt bewerben
Japanese speaking Customer Support Agent
Next Job Abroad —Düsseldorf
- Vollzeit
- Hybrides Arbeiten
- Hochschulreife
- PC-Kenntnisse
- Kommunikationsfähigkeit
- Homeoffice-Möglichkeit
Direkt bewerben
Quality & Training Specialist (m/w/d)
flaschenpost SE —Münster
- Vollzeit
- Hybrides Arbeiten
- Microsoft Excel
- Kundenberatung
- Microsoft Office
- Weiterbildungsprogramme
Direkt bewerben
Customer Success Manager (m/w/d)
3Shape —Düsseldorf
- Vollzeit
- Microsoft Powerpoint
- CRM-Software
- Microsoft Excel
- Weiterbildungsprogramme
German-Speaking Customer Support Agent - Relocation included
Next Job Abroad —Köln
- Vollzeit
- Hybrides Arbeiten
- PC-Kenntnisse
- Kommunikationsfähigkeit
Direkt bewerben
German speaking Customer Support Agent, Relocation included
Next Job Abroad —Köln
- PC-Kenntnisse
- Kommunikationsfähigkeit
Direkt bewerben

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Customer Support Agent (m/w/d) - Kundendienstmitarbeiter

SKAIZen Group
Düsseldorf

Direkt bewerben

Details zur Stelle

Teilzeit
2.300 € – 2.500 € pro Monat

Qualifikationen

Hochschulreife

Vollständige Stellenbeschreibung

The primary objective of the Customer Support Agent position is to aid our customers with any inquiries or issues they may encounter concerning their accounts, while striving to achieve the most favorable resolution for them. This encompasses assisting customers via various communication channels, including phone calls, emails, live chats, and written correspondence.

Primary Responsibilities and Duties:

Listen attentively and comprehend the circumstances and requirements of customers
Answer all customer inquiries through LiveChat, Phone, Email, and Letter
Achieve your individual daily objectives as established by the Customer Relations Manager
Address customers' minor complaints swiftly and effectively, ensuring the resolution is beneficial for both the customer and the company
Respond to inquiries from customers in the application phase, assisting them in progressing with their application promptly and supporting them
Aid customers facing financial difficulties who are unable to fulfill their repayment obligations
Recognize the needs of vulnerable customers
Update customer accounts according to all information received from any mode of communication
Ensure that all interactions with customers are clear and comprehensible, and where necessary, tailored to meet the customer’s needs
Continuously strive to enhance the quality of communication, ensuring customers are treated equitably to achieve favorable outcomes
Operate within the quality assurance standards and perform the standard compliance checks
Comply with the SMCR conduct regulations

Candidate Profile / Competencies / Qualifications and Characteristics:

Approachable, empathetic, and considerate.

Accurate attention to detail.

A team player who can demonstrate initiative.

Ability to manage one's own workload and meet company targets.

Excellent customer service - the capability to provide solutions.

Approachable, empathetic, and considerate.
Accurate attention to detail.
A team player who can demonstrate initiative.
Ability to manage one's own workload and meet company targets.
Excellent customer service - the capability to provide solutions.
Proficient in computer use.
Outstanding administrative and strong organizational skills.
You must conduct yourself with integrity.
The ability to remain calm under pressure.
You must act with due care, skill, and diligence.
You must be open and cooperative with the FCA and other regulatory bodies.
You must give due regard to the interests of customers and treat them fairly.
You must strive to achieve positive customer outcomes specifically concerning;
- Affordability
- Sustainability
- Customer understanding
- High levels of customer support.

Job Type: Part-time
Part-time hours: 20-25 per week

Pay: 2.300,00€ - 2.500,00€ per month

Education:

High school or equivalent (Required)

Language:

English (Required)

Work Location: Hybrid remote in 40212 Düsseldorf

Direkt bewerben

Erweiterte Suche

customer care agent Jobs in nordrhein westfalen

Customer Support Agent (m/w/d) - Kundendienstmitarbeiter

Customer Care Agent (m/w/d)

Call Agent (m/w/d)

Call Center Agent (m/w/d)

Contact-Center-Agent (m/w/d)

German speaking Customer Support Agent

Live and work in Athens as a German Speaking Customer Support Agent.

Japanese speaking Customer Support Agent

Quality & Training Specialist (m/w/d)

Customer Success Manager (m/w/d)

German-Speaking Customer Support Agent - Relocation included

German speaking Customer Support Agent, Relocation included

Ich möchte aktuelle Job-E-Mails für Stellen als customer care agent in nordrhein westfalen erhalten

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