20 beste Stellen als customer success healthcare in münchen – aktuell auf Personalsuche

Customer Support Specialist (all genders)
Avelios Medical —München
- Vollzeit
- Flexible Arbeitszeiten
Customer Support Specialist (all genders)
Avelios Medical GmbH —München
- Vollzeit
- Flexible Arbeitszeiten
Medical Consultant (all genders)
Avelios Medical GmbH —München
- Vollzeit
Customer Success Manager - DACH
Trustpilot —München
- Marketing
- Employee Assistance Program
- Mitgliedschaft im Fitnessstudio
14 Tage
Customer Success Manager – Creolytix (all genders)
F24 AG —München
- Vollzeit
- Mit Reiseanteil
- Homeoffice-Möglichkeit
Team Lead Customer Support (all genders)
Avelios Medical GmbH —München
- Vollzeit
- Analytik
- Flexible Arbeitszeiten
Customer Success Manager - German (m/f/d)
Mews —München
- 51.500 € – 65.000 € pro Jahr
- Homeoffice
- CRM-Software
- Gastgewerbe
- Salesforce
- Homeoffice-Möglichkeit
Senior Director, Customer Success
Syndigo —München
- Homeoffice
- Informatik
- Bachelor
- Mit Reiseanteil
Direkt bewerben
8 Tage
Team Lead Customer Support (all genders)
Avelios Medical —München
- Vollzeit
- Analytik
- Flexible Arbeitszeiten
In-house CRA Germany
サイネオス・ヘルス —München
- Englisch
- Forschungserfahrung
- Microsoft Office
Clinical Operations Specialist with focus on finance
サイネオス・ヘルス —München
Customer Success Manager - Scale (m/f/d)
voize —München
- Vollzeit
- Homeoffice
- Flexible Arbeitszeiten
Account Executive, Public Sector
AvePoint —München
- Hybrides Arbeiten
- Vertrieb
- Bachelor
- Empfehlungsprogramm
Medical Consultant (all genders)
Avelios Medical —München
- Vollzeit
Billing Specialist/ Patientenabrechnung (all genders) in healthcare
Avelios Medical GmbH —München
- Vollzeit
- Flexible Arbeitszeiten
ACCOUNT EXECUTIVE - MUNICH
Qualtrics —München
- Vertrieb
Billing Specialist/ Patientenabrechnung (all genders) in healthcare
Avelios Medical —München
- Vollzeit
- Flexible Arbeitszeiten
Pre-Sales Consultant for Billing/ Administration (all genders)
Avelios Medical GmbH —München
- Vollzeit
- Vertrieb
- Mit Reiseanteil
Quality Assurance Lead (all genders)
Avelios Medical —München
- Vollzeit
- Produktmanagement
- Führungserfahrung
- Flexible Arbeitszeiten
ACCOUNT EXECUTIVE - DACH
Qualtrics —München
- Vertrieb

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Customer Support Specialist (all genders)

Avelios Medical -
München

Jetzt bewerben

Details zur Stelle

Vollzeit

Leistungen

Firmenfahrrad-Leasing
Flexible Arbeitszeiten
Kostenfreies oder vergünstigtes Deutschland-Ticket

Qualifikationen

Jira
Technischer Support
Debugging

Vollständige Stellenbeschreibung

ABOUT US

Our mission at Avelios is to unlock clinical data to power seamless healthcare operations for better patient care. To do so, we have built a modular software platform that digitizes and optimizes workflows in hospitals with cutting-edge technology in a user-friendly way. With our software, we enable hospitals, doctors & nurses to provide their patients with the best possible care.
We are growing fast and want to keep expanding our team and business to fundamentally digitize healthcare for the better. We appreciate different backgrounds and see diversity as one of our strengths.

THE TEAM AND ROLE

As a Customer Support Specialist (all genders) you ensure stable operations of our hospital software by resolving complex support requests and incidents. You collaborate closely with Engineering & Product and provide reliable support especially in critical clinical contexts. The role includes participation in an on-call rotation outside regular business hours.

YOUR RESPONSIBILITIES

Handle complex 2nd-level support requests & incidents via Jira Service Management (analysis, reproduction, prioritization, solutions/workarounds)
Triage and manage incidents with a clinical-impact lens while meeting SLAs and maintaining clear, consistent case documentation
Coordinate bug investigation and resolution with Product & Engineering and track progress end-to-end
Maintain and improve knowledge assets (known issues, troubleshooting guides, runbooks) to reduce repeat tickets, leveraging AI tools to improve analysis and documentation
Identify recurring issue patterns and drive process & product improvements based on insights
Participate in an on-call rotation outside regular business hours to handle critical incidents in live operations

YOUR QUALIFICATIONS

Experience in technical support, service operations, consulting, or similar roles; healthcare/regulated environments are a strong plus
Strong analytical and structured problem-solving skills; ability to reproduce issues and communicate findings clearly
Familiarity with ticketing systems (Jira Service Management or similar); basic SQL/log-reading/debugging skills are a plus
High sense of ownership, reliability, and calm communication in incident situations
Willingness to participate in an on-call rotation
Fluent German and very good English skills

YOUR BENEFITS

Variety in your tasks and the opportunity to take ownership
An international, informal team structure in a motivating start-up atmosphere, allowing you to participate directly in our customer growth story and the overall success of Avelios
Ability to gain valuable hands-on experience in a startup backed by leading international VCs
Support for your personal development through continuous learning and feedback
Set your own rhythm with flexible working hours and trust-based time tracking
A virtual stock option package (VSOP) that lets you participate in Avelios’ long-term value creation
A monthly meal allowance up to 75 euros, full coverage of the Deutschlandticket, Urban Sports Club or a subsidized Wellpass membership, a bike leasing program and Corporate Benefits that give you access to discounts from a wide range of providers in various areas

Jetzt bewerben

Erweiterte Suche

customer success healthcare Jobs in münchen

Customer Support Specialist (all genders)

Customer Support Specialist (all genders)

Medical Consultant (all genders)

Customer Success Manager - DACH

Customer Success Manager – Creolytix (all genders)

Team Lead Customer Support (all genders)

Customer Success Manager - German (m/f/d)

Senior Director, Customer Success

Team Lead Customer Support (all genders)

In-house CRA Germany

Clinical Operations Specialist with focus on finance

Customer Success Manager - Scale (m/f/d)

Account Executive, Public Sector

Medical Consultant (all genders)

Billing Specialist/ Patientenabrechnung (all genders) in healthcare

ACCOUNT EXECUTIVE - MUNICH

Billing Specialist/ Patientenabrechnung (all genders) in healthcare

Pre-Sales Consultant for Billing/ Administration (all genders)

Quality Assurance Lead (all genders)

ACCOUNT EXECUTIVE - DACH

Ich möchte aktuelle Job-E-Mails für Stellen als customer success healthcare in münchen erhalten

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