20 beste Stellen als customer success in münchen – aktuell auf Personalsuche

Senior Customer Success Manager - Key Accounts
Darktrace —München
- Vollzeit
- Künstliche Intelligenz
- Zeitmanagement
- Employee Assistance Program
- Lebensversicherung
Team Lead Customer Success (B2B SaaS | Führung & Skalierung) (w/m/d)
Media4Care GmbH —München
- Vollzeit
- CRM-Software
- Englisch
- Führungserfahrung
Direkt bewerben
Team Lead Customer Service & Experience (m/w/x)
FINN —München
- 56.000 € – 75.000 € pro Jahr
- Vollzeit
- Hybrides Arbeiten
- Kundenberatung
- Künstliche Intelligenz
- Führungserfahrung
Direkt bewerben
Supervisor
Muji —München
- Überstunden
- Kundenberatung
- Kommunikationsfähigkeit
Direkt bewerben
Customer Success Engineer
Clever Recruiting —München
- Vollzeit
- Englisch
- Projektmanagement
- Softwareentwicklung
Direkt bewerben
(Junior) Customer Success & Operations Coordinator (m/w/d)
Pioneer People GmbH —München
- 40.000 € – 48.000 € pro Jahr
- Vollzeit
- CRM-Software
- Mitarbeiter-Rabatt
Direkt bewerben
14 Tage
Chief Operating Officer (COO)
42watt —München
- Vollzeit
- Ingenieurwissenschaft
- Englisch
E-Commerce Consultant / Customer Success (m/w/d) – Shopify & Performance Marketing
MarketConsultive GmbH —München
- 3.000 € – 3.700 € pro Monat
- Vollzeit
- Weiterbildungsprogramme
Direkt bewerben
Freelance In-Person Event Specialist - Munich, Germany
Visit.org —München
- Wochenendarbeit möglich
- Kundenberatung
Direkt bewerben
Sr Solutions Consultant
Palo Alto Networks —München
Customer Success Manager | DACH (d/f/m)
Luminovo —München
- 57.600 € – 72.000 € pro Jahr
- Vollzeit
- Hybrides Arbeiten
- Produktion
Customer Success Executive
ServiceNow —München
- Vollzeit
- Englisch
- Künstliche Intelligenz
- Führungserfahrung
Direkt bewerben
Senior Customer Success manager
PTC Inc. —München
- Informatik
- CAD
- Master
Founders Associate
Zeit AI (YC S24) —München
- 60.000 € – 120.000 € pro Jahr
- Vollzeit
- Empfehlungsprogramm
Direkt bewerben
Internship: Change & Transformation Projects (f/m/div)
Infineon Technologies AG —München
- Vollzeit
- Microsoft Office
- Personalwesen
- Kommunikationsfähigkeit
Customer Support Specialist (all genders)
Avelios Medical —München
- Vollzeit
- Flexible Arbeitszeiten
Customer Support Specialist (all genders)
Avelios Medical GmbH —München
- Vollzeit
- Flexible Arbeitszeiten
Energy Customer Success & Portfolio Growth Manager (m/w/d) Hybrid - SEtrade
VISPIRON GmbH —München
- Hybrides Arbeiten
Direkt bewerben
Founders Associate - COO Office (all genders)
Lio —München
- Projektmanagement
Working Student - Corporate Brand & Marketing Communications (f/m/div)
Infineon Technologies AG —München
- Teilzeit
- Forschungserfahrung
- Microsoft Office
- Marketing

Ich möchte aktuelle Job-E-Mails für Stellen als customer success in münchen erhalten

Wenn Sie sich bei Ihrem Konto anmelden, stimmen Sie den Nutzungsbedingungen, den Richtlinien zur Verwendung von Cookies sowie der Datenschutzerklärung von SimplyHired zu.

Weitere Job-Standorte erkunden

customer success jobs near münchen

Jobs als Chief Information Officer in München

Jobs als Customer Success Manager in München

Jobs als Teamleiter in München

Jobs als Operations Coordinator in München

Jobs als Customer Service Representative in München

Jobs als Founder in München

Jobs als Chief Operating Officer in München

Jobs als Sap Consultant in Wuppertal

Jobs als Chief Financial Officer in Nordrhein Westfalen

Jobs als Chief Information Officer in Berlin

Jobs als Chief Information Officer in Home Office

Jobs als Chief Marketing Officer in Berlin

Jobs als Compliance Officer in Frankfurt Am Main

Jobs als Information Security Manager in Köln

Jobs als Customer Success Manager in Schleswig Holstein

Jobs als Customer Success Manager in Dresden

Jobs als Supply Chain Manager in Berlin

Jobs als Customer Success Manager in Mainz Kastel

Jobs als Customer Success Manager in Hamburg

Jobs als Test Manager in Stuttgart

Senior Customer Success Manager - Key Accounts

Darktrace -
München

Jetzt bewerben

Details zur Stelle

Vollzeit

Leistungen

Employee Assistance Program
Lebensversicherung

Qualifikationen

Cyber Security
Künstliche Intelligenz
Zeitmanagement

Vollständige Stellenbeschreibung

Darktrace is a global leader in AI for cybersecurity that keeps organizations ahead of the changing threat landscape every day. Founded in 2013, Darktrace provides the essential cybersecurity platform protecting nearly 10,000 organizations from unknown threats using its proprietary AI.

The Darktrace Active AI Security Platform™ delivers a proactive approach to cyber resilience to secure the business across the entire digital estate – from network to cloud to email. Breakthrough innovations from our R&D teams have resulted in over 200 patent applications filed. Darktrace’s platform and services are supported by over 2,400 employees around the world. To learn more, visit http://www.darktrace.com .

Job D escription :

In the Senior Customer Success role, you will be managing a variety of named accounts across our global customer base. You will be responsible for driving adoption and outcomes leading to renewals, expansion, and advocacy across your portfolio. Commission will be awarded for increasing Net Revenue Retention (NRR) within your portfolio, by identifying and driving upsells and renewals, based on a quarterly quota. You should have a passion to learn about cybersecurity and AI, while always wanting to deliver the best service to our customers.

What will I be doing:

As a Senior Customer Success Manager, you will manage increasingly larger and/or more complex deployments, escalations, and renewals of diverse scope, creating client advocates, driving usage and adoption, and effectively aligning long-term partnerships with clients. You will report to the Director of Customer Success and collaborate with Sales, Technical Resources, and Cyber Threat Analysts.

Conduct strategic business reviews with client executive leadership and health checks on the deployment to drive satisfaction and desired business outcomes.

Present, discuss, and demonstrate Darktrace cyber threat defense solutions to C-Suite executives (CIO, CISO, CTO) and information security experts.

Identify, nurture, and negotiate complex upsell and cross-sell opportunities by aligning our suite of products to our customers’ evolving use cases and needs.

Ensure customers are set up for success and facilitate the renewal at the end of the subscription term.

Analyze customer engagement levels to assess risk and execute comprehensive action plans to progress account health.

Manage complex customer escalations to resolution, leveraging cross-functional teams within the business.

Mentor and provide guidance to junior staff with an advanced understanding of the Darktrace product suite.

Lead strategic initiatives and projects that build structure around the team or advance a wider segment/entire team through guidelines, templates, best practices, etc.

What experience do I need:

Fluency in German and English is essential for this role.

Typically requires a minimum of 5 years of experience in a role that encompasses Customer Success, Project Management, Business Development, Technical Account Management, Client Service, or Consulting.

Strong communication and presentation skills, with the ability to effectively communicate with senior business professionals across every industry vertical.

Familiarity with enterprise networking technology (preferred, not required) and an advanced understanding of cybersecurity concepts.

Strong time management skills, self-motivation, and the ability to work effectively as part of a team.

Benefits:

30 days’ holiday + all national public holidays,
Additional day off for your birthday,
Occupational pension,
AD&Di-Insurance,
Life insurance,
Disability insurance,
Employee Assistance Program.

Jetzt bewerben

Erweiterte Suche

customer success Jobs in münchen

Senior Customer Success Manager - Key Accounts

Team Lead Customer Success (B2B SaaS | Führung & Skalierung) (w/m/d)

Team Lead Customer Service & Experience (m/w/x)

Supervisor

Customer Success Engineer

(Junior) Customer Success & Operations Coordinator (m/w/d)

Chief Operating Officer (COO)

E-Commerce Consultant / Customer Success (m/w/d) – Shopify & Performance Marketing

Freelance In-Person Event Specialist - Munich, Germany

Sr Solutions Consultant

Customer Success Manager | DACH (d/f/m)

Customer Success Executive

Senior Customer Success manager

Founders Associate

Internship: Change & Transformation Projects (f/m/div)

Customer Support Specialist (all genders)

Customer Support Specialist (all genders)

Energy Customer Success & Portfolio Growth Manager (m/w/d) Hybrid - SEtrade

Founders Associate - COO Office (all genders)

Working Student - Corporate Brand & Marketing Communications (f/m/div)

Ich möchte aktuelle Job-E-Mails für Stellen als customer success in münchen erhalten

Related Searches

Weitere Job-Standorte erkunden

Tools für Jobsuchende

Arbeitgebertools

Durchsuchen

Bleiben Sie in Kontakt