20 beste Stellen als experience manager in münchen, by – aktuell auf Personalsuche

Delivery Experience Manager (All Genders)
zooplus SE —München
- 61.800 € – 92.600 € pro Jahr
- Vollzeit
- Hybrides Arbeiten
- Microsoft Excel
- Vertrieb
- Ohne Hochschulabschluss
Direkt bewerben
12 Tage
Sales Manager Aerospace and Defense (f/m/div)
Infineon Technologies AG —München
- Vollzeit
- Vertrieb
- Mit Reiseanteil
- Elektrotechnik
Product Experience & Content Manager
ALL IN GROUP —München
- Vollzeit
- Gleitzeit
- Homeoffice-Möglichkeit
HR Manager People Strategy & Unlocking Potential for Central Europe (all genders)
Boston Consulting Group —München
- Vollzeit
- Microsoft Powerpoint
- Microsoft Excel
- Englisch
- Employee Assistance Program
- Mitgliedschaft im Fitnessstudio
Senior Category Manager (All Genders)
zooplus SE —München
- 61.800 € – 92.600 € pro Jahr
- Vollzeit
- Hybrides Arbeiten
- Merchandising
- Englisch
- Präsentationserfahrung
Direkt bewerben
Technical Project Manager - ERP Implementation (all genders)
Vaeridion GmbH —München
- 60.000 € – 80.000 € pro Jahr
- Vollzeit
- Oracle
- Informatik
- PMP
Direkt bewerben
Program Manager
Destinus —München
- Vollzeit
- Hybrides Arbeiten
- Management-Erfahrung
- Master
- Projektmanagement
Direkt bewerben
Experience & Design Strategist (m/w/d), München | Senior Consultant – Senior Manager Level
TOWA GmbH —München
- 60.000 € – 130.000 € pro Jahr
- Vollzeit
- Englisch
- Homeoffice-Möglichkeit
- Flexible Arbeitszeiten
Direkt bewerben
Senior Product Manager, CodeAI Foundations
Google —München
- 184.000 € – 189.000 € pro Jahr
- Vollzeit
- Bachelor
- Ohne Hochschulabschluss
- Produktmanagement
People Development & Relations Manager
ALL IN GROUP —München
- Vollzeit
- Gleitzeit
- Homeoffice-Möglichkeit
Service Customer Success Manager (f/m/x) Germany & Italy
Smith & Nephew —München
- 75.000 € – 112.500 € pro Jahr
- Vollzeit
- Kundenberatung
- Kontinuierlicher Verbesserungsprozess
- Mit Reiseanteil
- Homeoffice-Möglichkeit
- Employee Assistance Program
General Manager, Compass Group (Client Site) (m/f/d)
Compass Group —München
- Überstunden
- Gastronomie
- Budgetierung
- Führungserfahrung
- Weiterbildungsprogramme
Program Manager, Digital Solutions (m/f/d)
Abbott Laboratories —München
- Vollzeit
- Microsoft Excel
- Oracle
- PMP
Produktmanager (m/w/d) Salesforce Experience Cloud
Fonds Finanz Maklerservice GmbH —München
- PMP
- Salesforce
- Weiterbildungsprogramme
- Flexible Arbeitszeiten
Manager CRM & Customer Experience Plattformen (all genders)
Accenture —München
- Online-Bewerbung
- CRM-Software
- Englisch
- Mit Reiseanteil
- Homeoffice-Möglichkeit
- Weiterbildungsprogramme
Medical Education Meeting Planner (f/m/x)
Smith & Nephew —München
- 52.000 € – 78.000 € pro Jahr
- Wochenendarbeit möglich
- Microsoft Powerpoint
- Microsoft Word
- Gastgewerbe
- Homeoffice-Möglichkeit
- Employee Assistance Program
Senior Regional Medical Affairs Manager - Lung Cancer (SRMAM) (m/f/d)
GlaxoSmithKline —München
- 98.250 € – 163.750 € pro Jahr
- Vollzeit
- Doktorat
- Mit Reiseanteil
(Senior) AI Customer Experience Manager (w/m/d)
1&1 Telecommunication SE —München
- Online-Bewerbung
- Marketing
- Künstliche Intelligenz
- Weiterbildungsprogramme
Research Manager AI & Data, Simulation and Quantum (m/f/d)
TWT Science & Innovation —München
- Vollzeit
- Hybrides Arbeiten
- Doktorat
- Informatik
- Forschungserfahrung
Senior Program Manager
CesiumAstro —München
- Vollzeit
- Management-Erfahrung
- PMP
- Militär

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Delivery Experience Manager (All Genders)

zooplus SE -
München

Direkt bewerben

Details zur Stelle

Vollzeit
61.800 € – 92.600 € pro Jahr
vor 12 Tagen

Leistungen

Firmenfahrrad-Leasing

Qualifikationen

Microsoft Excel
Vertrieb
Logistik
Kommunikationsfähigkeit

Vollständige Stellenbeschreibung

Company Description

With over 25 years’ experience, plus the same enormous passion and ambition we had on day-one, we’re trailblazers in the pet e-commerce industry. Our solutions make over 12 million customers genuinely happier – and that’s something we really care about. We work together to continually adapt; embracing change and the challenges it brings so that we can keep doing better. Join us and discover a place where your potential meets your passion for pets. That’s the power of plus.

Job Description

As the Delivery Experience Manager, you will:

Oversee and improve the delivery service quality and customer experience, acting as an advocate for our customers.
Manage relationships with Delivery Service Providers (DSPs), including contract management and strategic communication.
Develop and implement long-term country strategies and annual roadmaps to achieve best-in-class customer satisfaction.
Monitor customer satisfaction trends and set priorities accordingly.
Coordinate with cross-functional teams to drive continuous improvement projects in the delivery experience.
Scout for market innovations to drive superior and cost-effective delivery solutions.
Lead as an expert for relevant tools and processes within the Delivery Experience team.
Align closely with the sales team to advance customer experience in local markets.

Qualifications

Graduate degree or equivalent with sound experience in customer-oriented logistics services
Demonstrated ability to manage projects and identify customer requirements
High analytical competence and advanced IT skills, including MS Excel
Profound knowledge of Last Mile market and logistics
Excellent problem-solving skills with a result-oriented approach
Fluent English communication skills
Business proficiency in German
Willingness to travel

Additional Information

Headquartered in Munich, with offices across Madrid, Krakow, Wroclaw, London and Vienna, we collaborate because we genuinely love working together - so you’ll be at the heart of an incredible, multinational team. We trust each other to get the job done, which means you’ll benefit from hybrid working, spending 60% of your time in the office and 40% at home. There’s an option to work for 20 days abroad in approved countries too.

Add to that development opportunities that help you to shape your own career path, excellent training and support, wellbeing offers, subsidised transport or bike leasing, plus 20% discount across all our products, and you’ll begin to get a sense of what sets us apart. Find out more about the specific benefits at your local office in our blog posts.

A note on compensation: We believe in being transparent about salary ranges. The range shown reflects the full scope that the role can grow into over time, depending on experience, skills, and impact. Most offers are positioned around the midpoint of the range, ensuring a fair and consistent approach across our teams.

At zooplus, we believe in equal opportunity and support everyone to fulfil their potential. We recognise the power of listening and learning from each other and embrace diversity and inclusion of all.

#LI-Hybrid

Direkt bewerben

Erweiterte Suche

experience manager Jobs in münchen, by

Delivery Experience Manager (All Genders)

Sales Manager Aerospace and Defense (f/m/div)

Product Experience & Content Manager

HR Manager People Strategy & Unlocking Potential for Central Europe (all genders)

Senior Category Manager (All Genders)

Technical Project Manager - ERP Implementation (all genders)

Program Manager

Experience & Design Strategist (m/w/d), München | Senior Consultant – Senior Manager Level

Senior Product Manager, CodeAI Foundations

People Development & Relations Manager

Service Customer Success Manager (f/m/x) Germany & Italy

General Manager, Compass Group (Client Site) (m/f/d)

Program Manager, Digital Solutions (m/f/d)

Produktmanager (m/w/d) Salesforce Experience Cloud

Manager CRM & Customer Experience Plattformen (all genders)

Medical Education Meeting Planner (f/m/x)

Senior Regional Medical Affairs Manager - Lung Cancer (SRMAM) (m/f/d)

(Senior) AI Customer Experience Manager (w/m/d)

Research Manager AI & Data, Simulation and Quantum (m/f/d)

Senior Program Manager

Ich möchte aktuelle Job-E-Mails für Stellen als experience manager in münchen, by erhalten

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